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“Pretty Staging Area for Seeing Uxmal”

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Hotel Hacienda Uxmal Plantation & Museum
Ranked #1 of 3 Hotels in Uxmal
Certificate of Excellence
Reviewed July 12, 2012

Anyone who has visited a Mayan pyramid in the summer knows how miserably hot it can be when you finally arrive at the site. Solution: drive leisurely to the Hacienda Uxmal at your own convenience. Arrive and check in. Go to the ticket area a "block" away, and get your Sound and Light tickets for that night, shop the artisanal shops, go back to the hacienda and have a swim in the colonaded pool. Arrive at the pyramid entrance at 7:30 and pick up a translating head set, see the show, and have dinner at the grand palapa across the street. The food is very good at the palapa. The next morning you can rise early and see the ruins at 8 a.m. when it is cool and shady, then swim and relax till check-out time. The hacienda is inexpensive and beautiful, as haciendas usually are, with large rooms and high ceilings, and is only an hour's drive from Merida. The employees treat you like royalty. After all, Queen Elizabeth and Prince Philip once stayed there.

Room Tip: Take what they give you.
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  • Stayed: July 2012, traveled with family
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1  Thank SandraD7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this reviewResponded August 7, 2012

Great review !!! THANK YOU SO MUCH for sharing your experience while with us!
We look forward to serving you again in the future.
Safe and happy travels!

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326 - 332 of 781 reviews

Reviewed May 22, 2012

After leaving the ruins of Uxmal, decided I did not feel like driving anymore, so I stopped and stayed at the hotel. It was a very pleasant surprise. Being the off season, it was quiet like all the other hotels on my trip, with only a few rooms rented. But for me, that was a plus.

Service was very friendly and helpful with smiles all around, from the minute I parked my car to the minute I left. The room was large and very comfortable. Although they said, the internet in the rooms did not have a very strong signal, in mine it did. The food was excellent with friendly and attentive service

You fell completely disconnected once in the hotel. A great place to stay when visiting Uxmal. Or for just getting away

Room Tip: From what I was told, if you need to connect to the internet while in your room, mention it. It seem...
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  • Stayed: May 2012, traveled solo
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Thank Cangar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this reviewResponded June 6, 2012

We are very happy that you were pleased with your experience amongst us !
We are celebrating our 340th anniversary in a few months; There is no better way to honor our past than to excel in the present.
Thank you for sharing your views with the world's traveling community.
Safe travels !

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Reviewed May 17, 2012

One of the best hotel i stayed in yucatan
spacious rooms, spacious swimming pool much needed after visiting the temple. lovely, cosy, excellent restaurant(food cooked perfectly), good service. Location is perfect just 5 mn walking distance from the uxmal site. The manager is very professional and make you feel at home. He is a very caring and warm person.

  • Stayed: May 2012
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Thank patrab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this reviewResponded May 18, 2012

How wonderful that you so enjoyed your visit with us!
Yes, we are all grateful by the fantastic personality of our manager, Bersain Velazquez. He is a true hotelman, eager to serve our guests with professionalism and a contagious smile!
Thank you for your kind review. Saludos!

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Reviewed May 15, 2012

Loved the open floor plan of the hotel and the room was comfortable. Good service and the food was great. Enjoyed swimming in the pool and being able to walk to the ruins.

  • Stayed: May 2012, traveled solo
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Thank sjwatsAnnArbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this reviewResponded May 18, 2012

At Hotel Hacienda Uxmal we are all delighted that you so enjoyed your visit with us !
We greatly appreciate the fact that you are sharing your memories of the visit with the traveling community. Thanks for your visit and your kind comments. Happy & safe travels!

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Reviewed May 7, 2012

We were not very impressed with this hotel. In our opinion the hotel and grounds were very run down. The room was big and dull. The swimming pool was dirty as was the swimming pool area. The food was very poor. The staff was quite friendly.

  • Stayed: April 2012, traveled as a couple
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Thank cobweblondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this reviewResponded August 7, 2012

At The Hacienda we do our best to exceed our patrons expectations! 100% !!
Our ALL MAYA NATIVE STAFF is friendly, helpful and goes the extra mile with a big smile.
Even Queen Elizabeth send her signed photo in appreciation!
We are only sorry we did not impress you with our beautiful property, with fantastic rooms for less than $75 USD....

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Reviewed May 7, 2012 via mobile

Situated opposite to the historical site of Uxmal the location could not have been better. The hotel seems to have its heyday late 60's early 70's with many visits from royalty, politicians and film stars. The building is fabulous with an open corridor/veranda complete with rocking chairs. Rooms more than adequate with comfy bed, fridge and decent sized bathroom. Suspect most people only stay one night like us but service doesnt suffer because of that. Great garden/pool area for chilling. The only thing that let it down on our trip was the food. It was ok but not the best given the standards of everything else. For that reason only I've given a 4 rather than a 5.

  • Stayed: May 2012
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Thank MalcH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this reviewResponded May 8, 2012

Thank you for your wonderful review!
I am sorry to learn your dinning experience did not come up to your expectations. In our constant effort to improve ourselves, I welcome any additional comments you may wish to make to assist us on improving our menu selection. We look forward to serving you again. Safe travels!

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Reviewed April 4, 2012

A very nice hotel with a beautiful garden with lots of birdlife; extremely polite and helpful staff, large , clean and comfortable room in hacienda style. The location just 5 minutes by foot to the site of Uxmal is perfect. we have had a very comfortable stay.

  • Stayed: March 2012, traveled with family
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Thank Joachim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this reviewResponded April 7, 2012

All of us at Hacienda Uxmal are very pleased that you had a delightful experience in our property.
Thank you for sharing it with the traveling community!
We look forward to having you with us again in the future. Muchas Gracias !

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Additional Information about Hotel Hacienda Uxmal Plantation & Museum

Address: In the heart of the archaeological park of Uxmal, Uxmal 97840, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Yucatan > Uxmal
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Uxmal
Price Range: $97 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Hacienda Uxmal Plantation & Museum 3.5*
Number of rooms: 82
Official Description (provided by the hotel):
In the heart of Uxmal, Hotel Hacienda Uxmal Plantation & Museum is the world's first hotel hacienda. Completely remodeled in 2002, and constantly up-dated,rooms overlook a central pool surrounded by beautiful tropical gardens and graceful palm trees, set in a working plantation with many kilometers of forest trails for walking, jogging, horseback and bicycle riding. All rooms have a terrace or a balcony. This delightful resort of contemporary colonial architecture is a favorite of royalty, world personalities and heads of state. The new Chocolate Museum neighbors our extensive gardens. Our location is ideal as a base from which to visit Yucatan's major attractions. Less than i hour driving time from Merida & only 40 minutes from Merida International Airport. Please contact us for transportation options & information. We have a money back guarantee that we are the best resort in the Uxmal area, Kindly contact us. ... more   less 
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Also Known As:
Hacienda Hotel Uxmal
Uxmal Hacienda Hotel
Hacienda Uxmal

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