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“Nice and Quiet Offseason”

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Hotel Reef Yucatan - All Inclusive & Convention Center
Ranked #1 of 1 Hotels in Telchac Puerto
Reviewed March 10, 2008

Nice place good plain food Very helpful staff Very Quiet
They call this a beach club cause they sell day passes for beach and all inclusive They also have a deal with all the Cruise Lines
that dock in Progreso . This was good and bad But they were only there from 11AM to3PM three times. So we got to party for a little while with them then had the whole place to ourselves.
There was only 5 to 20 people there all week!!!!!!!!
Talk about service!!!!!!!!!! The staff bent over backwards to help us at every chance, We came back from a walk on the beach and they came running with fresh drinks for us!!!!!!!!!
All alone out there very isolated ,Shopping 45K in Progreso
no busses Taxis very expensive,sugest rent a car if you want to leave the resort
One more thing , We used RCI ,traded for the week and had to pay for the all inclusive plus plane and transfers WAY more expensive than a package deal. People walked in and payed less for room and AI than we paid for AI 78.US each per day

  • Stayed: February 2008, traveled as a couple
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4  Thank fishman16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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90 - 96 of 266 reviews

Reviewed May 7, 2007

My two daughters and I spent 2 weeks in the Yucatan and the last 4 nights at the Reef Resort. We had a very busy vacation in Merida and Campeche and many points in between. The idea when we booked this hotel was to unwind for a few days at the beach before heading home. I can see why some would not like it here but for us it was perfect. Yes the resort is isolated but I did not want to go anywhere after all of our touring. The beach is almost deserted and since it was low season, there were very few people at the hotel. The ones that were there were mostly mexican families from Merida that gave me a great opportunity to practice my Spanish. ( Hola mi amiga Ally ) My 11 year old found the pool and childrens areas entertaining and we collected dozens of shells on the beach. The staff were great and I found the food to be very nice with a good variety at almost every meal. If you are looking to party the night away you should be 4 hours east of here at Cancun. If you are looking for tranquility, long uninterupted natural beaches, decent accomadations and friendly staff then this might be the place for you. P.S. I did find the wind too much the first day but on the rest it was better and if you spend early mornings on the beach when it is calm, you can always have a siesta in the afternoon when it picks up.

  • Stayed: April 2007, traveled with family
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8  Thank OntarioTraveldad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2007

I went with my boyfriend back in January 2007. I would go back, especially for the money we paid. The real great thing was the staff - extreamly outgoing and friendly. We even got a towel folded animal every day we were there! The food is fantastic (very Mexican - not for those on the "ZONE" diet). The not so good part of this resort, is the beach and the water. Lots of shells and seaweed. The water is not clear. But you can tan by the pool - which on hot days, is rather nice actually. The water by the beach is not recomended if you want to do water sports. the resort is highly recommended if you just want to sit around, take a few trips (which are endless if you do it right), and just RELAX! Not for those wanting a club scene, or many other singles. You are better off going to Cancun if you are in Mexico. But I loved Reef Club Yucatan Hotel and Spa Resort. The drinks were great - we got wasted a lot. The main secret for this place to remember is to tip. And tip a lot. Not like $10 each time - but $3 day or so, $1 each time you go to eat, and a couple of bucks to the bartenders - then you won't get the watered downed drinks. The night entertainment is not that great until the last night...then it is pretty cool. The shopping trips are a must, and don't forget to haggle - it's fun actually. With this resort you go to this place to relax, get absorbed in Mayan Culture, survey the abandonned hotels next door, tan by the pool and if you are as lucky as we were, meet some great people!

4  Thank Happy_T72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2007

The Reef Yucatan it is not to be recommended except to your worse enemies. We got a great beach front room, large, with a veranda, AC, 2 double beds, and the employees were invariably courteous and helpful.
However, the place has 2 big problems: first, the wind, that increases during the day , reaching hurricane speed around 4-5pm, and only abates in the evening. So the beach is an option only in the morning, otherwise one gets sandblasted. Secondly, and worse, it is not only a hotel, but also a beach club. Anyone can pay a fee and spend the day. So, at 9 am every day, 10-15 buses arrive and disgorge dozens of day-trippers at the entrance, and the hotel turns on the very loud loudspeakers by the pool. Mayhem ensues. The music is elderly-e.g. Petula Clark's "Downtown", The Village People's "YMCA", BeeGees- and deafening. The day-trippers are either loud spring break kids from the US or equally loud local families. The food is bland and generic buffet fare -almost nothing local-, except for the excellent fruits, and the all-included drinks, as well as the coffee, are watered down. At least the beer is not adulterated.
Fortunately we had rented a car, so we left the hotel after breakfast, did lots of quiet tourism on our own, ate delicious food along the coast, and returned only after the hordes were gone.

  • Stayed: March 2007, traveled with family
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5  Thank AOVirginia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2007

Despite reading reviews prior to our departure, we had an excellent experience at the Reef. Staff was amazing as far as going out of their way to please. Took three tours from the Reef and they were all very good experiences. Beach was beautiful & easy to walk as it was firm sand. Would recommend it to anyone.

Stayed: January 2007
4  Thank OntarioHappy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2007

We have stayed at this resort twice. Once just my husband and I and once with our 6 year old son. Both times we had a great time! Keep in mind this is not a resort for those who are beach people. The ocean is not crystal clear but the sand is beautiful and white. My family spent most of our vacation on the go. The Cenote (underwater caves) trip was by far the best! You can swim in crystal clear water. Just getting to the cenotes if half the fun. You are taken to the cenotes by antique wooden buggy type cart pulled by a horse. It's about an 1/2 trip into the woods but you are rewarded by a refreshing swim in three different cenotes. What a great day!
When you first get to the hotel make sure you book a car for a few days. The resort is in a remote area and a 1/2 hour car ride to Progreso (which is a nice small town that the cruise ships come into port 2 times a week). Back to the cenote trip, you really got to hook up with Manuel, Noel and Oscar, they run a home grown tour group that run out of the hotel "La Iguana Maya Tours" these guys are fantasic. They will show you true Mexico. Tell them Kim send you, lol. They took me fishing too.
Anyhow, on our rented car we put over 700km on it and went everywhere. We saw ruins, Loltun Caves, small villages and felt very safe. The people in this area of Mexico are very friendly. They do not speak much English in this area which is half the fun. We came knowning just where we wanted to go. Had lots of maps and started early in the morning out on our adventures.
The hotel itself is very nice, service is fantasic! Many people both times when we were there did not like how remote the resort is and the ocean but if you want to see true Mexico this is the place for you.

  • Stayed: February 2007
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10  Thank TorontoStarfish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 2, 2007

We went there to get away from it all and we found exactly what we wanted.
You can't beat the views ,streches of unspoiled beaches or the personalized, friendly service
They go out of their way to please their guests.

If you like fighting crowds on the beach and spending tons of money on overpriced souvenirs makes you feel like wealthy Gringo - this is not the place for you.
If you got spoiled kids that can't entertain themselves and constantly whine that they are bored - this is not the place for you.
If you are afraid of pool water that is a touch cooler than a bathtub - this is not the place for you.
If you are used / or pretend that you are/ to dine on caviar and champagne - don't go. Their food is just regular food ,buffet or a'la carte , with local twist to all the dishes.
So if you don't like Mexican food - this is not the place for you.

Better yet - don't go there at all !!!
We want to be sure that the next time we go they will have a room for us .

  • Stayed: January 2007, traveled as a couple
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8  Thank traveling-woman2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Reef Yucatan - All Inclusive & Convention Center

Address: Carretera Progreso - Telchac Puerto Km 32, Telchac Puerto 97407, Mexico
Location: Mexico > Yucatan Peninsula > Yucatan > Telchac Puerto
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Telchac Puerto
Price Range: $119 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Reef Yucatan - All Inclusive & Convention Center 3.5*
Number of rooms: 147
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Also Known As:
Hotel Reef Yucatan - All Inclusive And Convention Center
Hotel Reef Yucatan - All Inclusive Telchac Puerto
Reef Hotel Yucatan Beach
Hotel Reef Yucatan - All Inclusive & Convention Center Mexico - Telchac Puerto

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