We had a party of six and book the Maya Chan within the last week of our stay there were no issue and everything went smooth. We can't say enough about it. The service, staff, food and drink were outstanding. It was the most relaxing excursion we have ever had. The hardest part was the taxi people inside the port trying to get us to take their taxi (pay for it) to in town and get a yellow taxi there to go to the resort. Thanks to the good direction from the Resort we knew they were trying to take us for ride (so to speak) so we just walked out the gate and were met by a Maya Chan staff member who got us a taxi and sent us on our way. Great time you won't be disappointed if you choose to go there. We will make that normal stop when ever we go back to Costa Maya. Oh did I mention the affordable but very good massage, just wonderful.