I would like to say I am a return guest at this hotel and not part of the travel club,I have traveled and stayed at mant hotels in Cancun and the RIviera Maya but once I found this hotel I found a new home and doubt I would stay anywhere else this may be along review but I hope it answers some questions that travelers may have.
The area is very safe and located about a hour south of the airport in Cancun ( by private transfer ,you can use AGI has always been reliable for a direct transfer) but for the less adventurous the main perk about staying here is you are staying at the most secluded and private part of the resort and have privacy and seclusion from the other 4 hotels that are part of this complex (you can go and use the benifits of all the othe hotels located on the grounds (pools,restraunts and drinks and activities but none of the other hotel guest can come to the Royal Suites unless they are guest.) The resort is huge,it is near impossible to see everything in a week that they offer but it cant be said that if you want something that this resort does not offer it , I have read some reviewes with people commenting that the resort is huge and not for people who dont like walking.When you are a guest at the RYS they have private shuttles for RYS guest that will take you anywhere on the resort you wish to go and come and pick you up when ready to return if walking is not for you. The grounts are beatiful and wel maintained and surrounded bu local wildlife and fauna. There are manmade rivers that flow throughout the property and have pontoon taxis that service a taxi service and scenic rides from almost all the lobbies so there is another mode of transfer again if walking is not for you.
The rooms :I have always stayed in the royal 1 bedroom suites. they basicaly have a large seperate living room w/terrace and a large seperate bedroom with seperate patio area w /chairs and huge jacuzzi tub on each back patio. each comes with stocked mini bar of premium liqours and drinks and is stocked daily,we just leave a note in fridge daily of what we want and it is restocked as requested and have never been denied (within reason) premium fine wines are of extra charge but the house wines are free and very good.
The rooms are very well air conditioned w/seperate controls in the living room and the bedroom, the rooms are tastefully decorated and just remodeled safes are provided in each room the jacuzzi tub on the back decks are a very relaxing way to end the day or spend a romantic evening.
All rooms are very nice as our friends have stayed in the jr suites and some in the Mayan suites.
we have always requested 3rd floor alittle bit higher up view is our prference, the hotel has always made every attempt to honor our request but understand this is not guarantee as rooms are booked far in advance and based off of availibility. there are limited ocean view from some of the corner rooms on third floor my best picks are building 70 and 71.
they are everywhere! range from the private aduls only pool only for rys guest, or the larger pools for daily activities,swim up bars, also the secret pool (located in the middle of the jungle off the beaten path which is also a adult only pool a true hidden gem. The pools are meticulously clean and there is one that will service your daily needs.
I doubt there is another resort in the area that boast such along beachfront in the area there is a large saltwater pool along the coastline where there is a bar and well sun or shaded area with spacious bali bed or palaps ,the main beach area again is very large and boast very clear water for snorkrling,sailing and other free activities.chairs are plentiful and due to the size of the beach you never feel crowded for privacy.The RYS guest have a private area roped off for its guest only this is at the furtherest part of the resort and the private royal shuttles will drop you off and pick you up when requested.While it is not located next toy the RYS in proximity I think its location was selected for the RYS guest due to the seclusion and privacy of the location again always selecting the best for its guest!
The food:very good to excellent! there is something for everybodys taste.The RYS guest have a private restauny for their guest that services breakfast and dinner only and as a royal guest lobster is free and at the other restraunts will be free if yor request a royal lobster as a RYS guest,
The buffets for breakfast and lunch offer something for everyone and the service is quick and efficient. and dining areas are have always have been veryclean and prsentable,I have always been impressed with how well they service so many guest and are able to maintain how well kept the restraunts are.
The staff,I cannot begin to commend the staff and management for the dedication and pride that this resort takes in pleasing its guest,from check in to check out they excel at making you feel pampered and feel special on a personal level they bend over backwards to make your vacation a truly pleasurable hassle free relaxing vacation and the staff is like no other that I have experienced in my travels. Service is what they sell and provide!
The guest that are staying at the RYS have paid for the premium hotel and usualy conduct themselves as such.
I have found a new home away from home !
- Official Description (provided by the hotel):
- The Royal Suites Yucatan consists of 130 luxurious rooms located in an exclusive area within the Grand Palladium Resort & Spa in the Mayan Riviera. Guest may enjoy first class facilities that include a private lobby with a bar, exclusive swimming pool with Jacuzzi, unlimited dinner reservations at the theme restaurants, private bar with premium beverages, room service, free Internet connection, bar service to the pool sun beds and an exclusive restaurant. For adults only. ... more less
- Reservation Options:
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- Also Known As:
- The Royal Suites Yucatan By Palladium Hotel Puerto Aventuras
- Royal Hotel Puerto Aventuras
- The Royal Suites Yucatan By Palladium Riviera Maya/Akumal, Mexico