Recently visited this hotel with my wife on honeymoon.
We had a great time, met some fantastic people and all the staff where fantastic.
Alberto and Amalcar are two fantastic bar men and made us very welcome every time we where at the bar. 5/5
Abraham at the front desk was also fantastic. Any problems we had he sorted them for us. 5/5
Rigo and Fernando the bell boys are brilliant. They sorted our bags, give us advice on day trips and lifted us at our room regularly and took us where ever we needed to go at the hotel resort. 5/5
The only complaint I would have with this place would be the food in the buffet. Everything tasted the same, the butter was sour, and well the sausages and bacon I only had to look at it and I was nearly sick over the food. If your looking an English or irish fry don't expect to get it here. I lived on pancakes for 10 days with no butter on them.
The restaurants where good especially Japanese. The steak house and French restaurant is quite good too. The Brazilian could of been better. The meat was quite raw and the man who welcomes everyone at the door could of been a bit more pleasant. I forgot my restaurant ticket and he looked at me as if I had two heads when I told him. The couple behind us also commented on him.
The spa is amazing. We just went to hydro pools and steam and sauna rooms and it was great.
Overall it is a good place and you will have a good holiday. The staff are fantastic and I would go back.
- Also Known As:
- Grand Sirenis Mayan Beach Hotel Akumal
- Grand Sirenis Mayan Beach Resort And Spa
- Grand Sirenis Mayan Beach Resort & Spa Riviera Maya/Akumal, Mexico