This hotel is nice but they do not treat their non-members very well at all. Everything is all about the members. They want you to buy in but do not give you any incenitives before hand. Most of the staff are stand offish. Some are quite friendly but not many. They do not have a complimentary shuttle or free Wi-Fi unless you are a member. Never stayed anywhere that, that was the case. Will not stay there again or recommend to anyone. We were on the lower level and there was a leak in our bathroom from upstairs. I feel and luckily did not get hurt badly. Just sore but it could have been worse. It never got fixed during our stay.
- Also Known As:
- Grand Sirenis Mayan Beach Resort And Spa
- Grand Sirenis Mayan Beach Hotel Akumal
- Grand Sirenis Mayan Beach Resort & Spa Riviera Maya/Akumal, Mexico