My Partner and I stayed at the Grand Sirenis (Mayan Side) for two weeks 19/11/13 - 03/12/13.
We stayed in Block 29 of the Mayan Beach Resort (although the resort is not really split into two, it's just one big resort with two main blocks of accommodation).
Overall the holiday was enjoyable although I do feel that the rating of the hotel is generous. I'd put it at a 4* at best. The food was good but repetitive, although that's to be expected when staying at an AI resort.
Ala Carte restaurants - we ate at Italian, Mexican, Japanese, Cajun, Brazilian and the Steak House. Italian, Mexican and Cajun were not good. However, the Steak House (had fillet mignon), Brazilian and Japanese were great. Japanese was our favourite by far!! The food cooked in front of you was great and the chef was very entertaining.
Accommodation - as I said above we were in block 29. Which was on the very end of the Mayan beach resort side. This was good as wasn't too noisy from the loud pool. Although unfortunately we had a number of inconsiderate neighbours who liked to shout loudly at 3am! But that's wasn't the hotels fault. I found the mattress very uncomfortable so asked our concierge to help with this. They gave us a mattress topper which greatly helped. Be very careful when it rains, I'd opt for bare feet rather than sandals when walking around, if it's wet as the floors are like ice rinks.
Excursions - we did Xel-Ha, with dolphins. We did the platinum experience which was amazing. We had a good length if time in the water with the dolphins and loved Xel-ha too. Captain Hook - sooooo much fun. Despite the heavy rain we loved it. Coba - fantastic. Such a good tour and you are able to climb the temple (I'd advise to come back down on your bum as it is very steep!!) Chichen Itza - we found the tour boring in comparison to Coba, but still good to see the main temple. We also visited Tulum (using a taxi) it cost us 625 pesos for a round trip and the driver waited for us. This was between four of us so worked out quite reasonable. We also went to Playa del Carmen on the local transport, taxi on return. We visited "5th" Avenue, although described as the place to shop, we found it be predominantly souvenir and tacky shops. But we got some nice bits nonetheless.
Spa - we went to the spa at the Sirenis and loved it. We had the fire package which included a chocolate wrap (fantastic!!). Well worth a visit! Although it was quite pricey, my partner and I attended the "celebration" breakfast, which is basically an attempt to sell you a time share. As an incentive they gave you 100USD to spend at the hotel. So we used this to get money off our spa package.
The staff are great and can't do enough for you. The hours they work are crazy. I would advise taking smaller notes of pesos as there is an expectation to tip, particularly, waitresses and bus drivers. Although the reps tell you it is not expected it's often how the workers make a living.
One thing to mention is both my partner and I were unwell during the second week, with food poisoning type symptoms. So be careful when choosing your food options.
- Also Known As:
- Grand Sirenis Mayan Beach Hotel Akumal
- Grand Sirenis Mayan Beach Resort And Spa
- Grand Sirenis Mayan Beach Resort & Spa Riviera Maya/Akumal, Mexico