Summary: Loved the food the snorkeling and kids loved the pools. Room with the hole in wall is just crazy (I couldn't even change)- so ask for a room without the hole if you have kids with you.
Air transat was great - just the Hotel Transat Rep "Cindy" was unpleasant and we felt that we bothered her with our questions. Transfer was without problems and not need to worry about the 90 km from the airport - straight highway, lots of traffic.
Resort is modern - so not much Mexican about it, but the greenery and iguanas made up for this.
Bring: Bug spray (some nights we needed it more then others), swim shoes (you will feel more comfortable in first days if you have them), snorkeling equipment - a must to see what's under the water.
Weather 2 days out of 7 it rained 4 times a day for 15 mintues or so, so we were not bothered by it at all - it's tropics - so you have to expect some rain.
We are family of 4 with kids aged 7 and 11. The transfer between the airport and resort is great, straight highway - bit slower then we are used to as each vehicle has to slow down or completely stop at the police check station- so it took about 1 hour and 20 minutes.
Resort is quite big, but the walking areas are nice and you can enjoy the tropical greenary and lots of iguanas and other typical animals from geckos to Agouti.
Beach is fantastic for snorkelers beginners to advanced. I had the pleasure of just behind the rope to swim with the turtle and we have seen rays, squids, tropical fish (yellow, purple), corals and also a huge barracuda at least 1.5m long (we ventured bit farther then rope of course ). For kids the snorkeling is great straight from the beach as the colorful fishes are close to rocks.
I took the swim shoes - needed them for 3 days and after we knew where to step.
Water was calm, clean great for swimming, but once you look under you cannot just swim you have to see whats under - it's awsome. The water was bit cooler then I was expecting compared to Cuba or Florida, but great for swimming.
Pools - great, big and clean, the water was nice and warm by the end of the day. Activity pool always had something going on for everybody.
Food- Fantastic, every piece I tried was very tasty and I considers myself picky and great cook.
You have restaurant at the two main pools for breakfast and lunch + the main buffet at the main building + Restaurant at beach (tacos are great+ BBQ at beach, coffe house with desert , ice cream bar - awesome so whereeveryou turn you have food, choices and the drinks of course whatever you want. ( I tried all the girly drinks from cosmopolitan to my favourite mojito).Kids could serve themselves soft drinks from the machine - they were sooo happy about it.
A la carte- book when you are booking the hotel as everythign was full and I couldn't get the Japanase restaurant so we decided we didn't want to try any of them - as the restaurant food had so many choices and even theme nights.
Entertainment - My kids were so tired after all day activities that I was able to see only two shows and they were entertaining - I have seen better but overall great experience.
They offer market two days per week, but there are couple of shops in the lobby with OK prices.
Room - Clean, maid was interesting, but if I didn't like soemthign she would come and bring what we needed. The biggest stupid thing is the hole in wall - I couldn't even change!
So if you are going with the family ask for the room without the hole in the wall.
The fridge was always stacked with pops and 3L water bottle.
We flew with Transat - great service other thent the Transat Representative at the Hotel - she was very annoyed with our basic questions as we did not attend the "Transat meeting" , so I guess its better to attend it or deal with the unpleasant Rep " Cindy" - why is she in customer service is beyond me.
We loved it and I would return and recommend it for the snorkeling and food especially.
The resort was full, but we always found beach chairs or I woke up early to get my spot at the beach.
The service is great, lot sof people so you have to wait a bit here and there.
- Also Known As:
- Grand Sirenis Mayan Beach Hotel Akumal
- Grand Sirenis Mayan Beach Resort And Spa
- Grand Sirenis Mayan Beach Resort & Spa Riviera Maya/Akumal, Mexico