Ideal hotel if your looking for some peaceful restful days.... This time we stayed in the Llek complex, room 2722, 2nd floor with sea view... Perfect for early morning sunrises and to listen to the waves washing against the sandy beach.
One of the lobby bars were shut for renovation, only 2 days but it created enough of an impact to cause lengthy queues in the main bar.
Received wonderful service from Erik Romero Meza in the main restaurant. So if u want attentive, friendly, excellent customer service then I suggest asking for this waiter so u can be seated at one of his tables.... He was fantastic!
However I was disappointed to find that second time around we had to pay for the room safe ( last year it was free) and wi-fi in a 5* star hotel.... Also we had a problem with a leak in our room which took 3 days and 2 attempts to fix.
Grounds are well maintained and it is spotlessly clean! Not a great deal to do here if the weather is bad as certain activities are cancelled (archery and shooting) leaving only the bars and snack bars to house you.
Would like to say thanks to Omar from the animation team - Rob is chuffed with his T-Shirt, a prize for hitting the Bulls-Eye in shooting!
- Official Description (provided by the hotel):
- The Grand Sirenis Riviera Maya Resort & Spa 5* is an astonishing complex, situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the airport at Cancun. Is in a class of its own due to its spectacular design. It brings to mind the ancient Mayan buildings; but at the same time, a moder, minimalist style which blends perfectly with the luxurious natural vegetation in the gardens. ... more less
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- Also Known As:
- Grand Sirenis Riviera Maya Hotel And Spa
- Grand Sirenis Riviera Maya Hotel Akumal
- Grand Sirenis Riviera Maya Akumal
- Grand Sirenis Mayan Beach
- Grand Sirenis Mexico
- Gran Sirenis
- Sirenis Riviera Maya
- Grand Sirenis Riviera Maya Resort & Spa Akumal, Mexico