Ok the good stuff 1st - We had a fab holiday at this hotel, great choice of food, endless supply of drinks & good entertainment. All areas were very clean and well maintained. Lovely, friendly and helpful staff, apart from one very grumpy breakfast waiter (not going to name & shame you-you know who you are!!)
This is a perfect place to stay with a family group as there is something for all ages from toddlers through to grandparents. We stayed as a couple so might have preferred somewhere smaller and more intimate, especially in the evenings as all the communal bar areas are vast and feel quite busy. Having said that we still had a wonderful holiday, lots of good memories.
We also went on several trips booked through Tara the lovely Thomson rep, definitely recommend the dolphin swim, one of the best days out ever! One of our trips was cancelled and unfortunately we were not informed of this until we inquired as to why we had not been picked up, so communication could have been better.
We had a lovely room, very spacious and we were glad we hadn't paid for an upgrade to a seaview as we had a good view of the gardens & pool and sun on the balcony in the afternoon. The bedlinen, towels & robes had seen better days but they were clean & changed frequently and this is only a small criticism and in no way affected the overall enjoyment of our holiday.
Would definitely recommend this hotel.
- Official Description (provided by the hotel):
- The Grand Sirenis Riviera Maya Resort & Spa 5* is an astonishing complex, situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the airport at Cancun. Is in a class of its own due to its spectacular design. It brings to mind the ancient Mayan buildings; but at the same time, a moder, minimalist style which blends perfectly with the luxurious natural vegetation in the gardens. ... more less
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- Also Known As:
- Grand Sirenis Riviera Maya Hotel And Spa
- Grand Sirenis Riviera Maya Hotel Akumal
- Grand Sirenis Riviera Maya Akumal
- Grand Sirenis Mayan Beach
- Grand Sirenis Mexico
- Gran Sirenis
- Sirenis Riviera Maya
- Grand Sirenis Riviera Maya Resort & Spa Akumal, Mexico