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Grand Bahia Principe Tulum
Ranked #10 of 22 Hotels in Akumal
Certificate of Excellence
Reviewed July 14, 2005

The Bahia Principe is a large hotel offering good service and facilities. The location is good, close to Playa Del Carmen, Akumal and Tulum, we travelled to Playa and Cancun on the collectivo which are easy to use and better value than the taxis, 25 Pesos per person o/w to Playa. Areas I would recommend visiting are Akumal Beach, here we took a glass bottomed boat trip out to the reef, which was excellent as we saw loads including turtles, Tulum ruins are also worth a visit, the site is well preserved and quite large, the location is also good - overlooking a nice bay, where you can swim and relax. Areas I would avoid are Xel-Ha, this is extremely commercialised and was very overcrowded when we visited, I felt that more control over maximum numbers of entrants to the lagoon should have been imposed, it is also not really worth travelling all the way to Cancun for shopping as it is not cheap, infact some stores were charging more than in the UK.
Regarding the hotel itself; the bedrooms are clean and adequate, I would recommend asking for a high floor to get a view of anything and to be close to the best section of beach Villas 21/22 or 32/31.
Overall the food served at the hotel was good, the main buffet and the buffet lunch/breakfast at Gran Tortuga were great, with freshly cooked items. Out of the a la Carte options we tried all on offer to us, the best options were Don Pablos and the Oriental, for the flavour and the cooking. The Italian- Dolce Vita and the Gran Tortuga we felt were not very good as the food did not seem to be freshly cooked and the ingredients lacked flavour, both were disapointing.
Overall we were pleased with the hotel and the service, the Mexican people were also friendly and helpfull.

15  Thank bennieboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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A TripAdvisor Member
Atlanta, GA
111
Reviewed July 11, 2005

Our family stayed for a week at this resort. Upon arrival the impressive lobby and service awed us. When we went to our rooms our dreams were shattered. Poor air conditioning systems with squeaky overhead fans, sand ants on walls and floors, and the broken minibar refrig sadly greeted us. When we called to report the problems, we were greeted kindly with a promise to rectify the problems. Three hours later, no response. Called again and they gave the same story. Finally we went to the front desk to request another room and there was not availability. We were stuck and very unhappy. The problems were never resolved. These accommodations were nothing more than a cheap hotel chain with brightly painted walls.

The Bahia Principe Tulum is not a five star resort. The pools had black slime on the wall. Don't sit on the poolside bar seats- you will ruin your bathing suit. The food was eye appealing however more like cafeteria type flavor. Drinks were inconsistent and poorly mixed. The idea behind that resort is to keep you loaded with tequila so that you will not know the difference. We will never return there nor recommend this resort to anyone.

  • Stayed: July 2005
    • Value
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11  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2005

i went to the resort on july 3 and i immediatly fell in love with the landscapes. i stayed at the tulum side and i was supposed to stay at the reguler villas but instead i got to stay at club hacienda the higher class rooms. my villa was located near the tequila restaurant and the hacienda pool. we wer not that far from the buffet and the main lobby but wen it was very hot we took the shuttle that was driven by extremmly friendly drivers. the ride is fun because u see so many different animals and plants so its not lyk boring and long, its short and fun. there are lots of iguanas and lizards and basilisks there. i actually caught an iguana and a gecko. the iguana had claws so i let it go ryt away but the gecko was harmless so i held it 4 a picture. i fed the iguanas apples and it urned out that they lov them, they also lyk grapes plums and bananas. the food there is exquisite. the buffet had an amazing selection. there is a new country theme everyday and sunday is international. the restarauts are the best. my favorite was the oriental, followed by don pablo and then tequila. the gran tortuga was not bad but all there was there was lyk meast and potatoes so not much selection. the service was byfar the best service i hav ever had in all the hotels ive been too. the ppl are so kind. and they speak lots of languages eg:english, spanish, italian etc. the beach was awsome. the water was crystal clear and there wer so many fish in there. i recommend taking a small box of cereal(froot loops) or a banana from the breakfast buffet to feed the fish. if u go to the acumal be3ach there is a dock. go there. then start throwing the food in the water. large but harmless fish will surround u and eat the food. it is a must see. also near the tulum beach there is a rocky area go alittle bit more towards the non rocky area and wen u are in the middle of the two, snorkel. there are so many colourful fish there its unbeilivilble. i saw2 a fish that was dark blue, wit orange stripes and neon blue spekles. i also saw a fish that was flat and had eyes on the top of its head.so bring a snorkel and mask because at the resort the prices are very expensive for them. and the ones that u rent are gross, the snorkel is all chewed and smells funny. but watch for sea urchins. the pools wer always clean and they wer rarly busy. there is always something to do there. lyk water polo vollyball, bingo and much more. the shopping there was really good. the hacienda dona isabela (resorts shopping center) is just a short walk away from the tulum lobby. u can also take a shuttle there if u lyk. the shows that are on everynyt at 10 oclock are wonderful. my personal favorite was the lip sing show. they had a micheal jackson impersonation. the rooms wer clean and air conditioned. there is a tv in each romm that catches some english channels. the mini fridge is stocked every 2 days with some beers pop soda water juice boxes a small bag of chips and 2 chocolate bars. i only had one problem with the resort one nyt wen i was sleeping a huge cockroach climbed the bedpost and i had to spray it and squish it it was 2 and a half inches long. i coudnt sleep that nyt. overall this is a great resort.


thank u for taking the tym to read this review. if u hav any questions emai me at lilshorty_2882@hotmail.com

  • Stayed: July 2005
    • Value
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17  Thank shortshit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2005

Date: 15 June - 19 June 2005
Reason: Short honeymoon
Resident: Montreal, Canada

Pre-Check-In Service:
We missed our connecting flight in Chicago and therefore had to arrive at the resort one day later. I asked my sister back in Montreal to contact the resort in order to notify them that we were delayed by one day. She called five (5) separate times over a span of 3 hours in order to get a hold of someone who could address my concerns. Good thing she didn't give up because when we arrived on the 15th, the reception desk told us that they were actually overbooked and had to place travellers in other resorts. Had my sister not gotten in touch with them, they would have taken us as being "no shows" and cancelled our reservation.

Transportation:
Since we were on our honeymoon and didn't want to waste time with a shuttle service, we reserved a private car from (---). It's not cheap at USD $170 for a two way trip to Tulum, however, you do get dropped off directly at the resort entrance and are given a voucher and time for the return pickup - very convenient service. Right out of the airport you have tons of transportation options and there are plenty of people who are willing to assist you in finding your transportation company in hopes that they get a tip. Private car transportation time: 1h 15mins (with traffic).
CAVEAT: On the way back to the airport, we were leaving at 5am from the resort, after about 20 minutes on the road, while it was still dark, we came across a plume of fire and smoke on the highway itself, directly in front of us. Our driver stopped the car and there had been, just recently, a horrible accident between a taxi and a rented SUV. The SUV was on fire and the taxi driver was stuck in his car but in relatively good shape. Our driver's comment: this happens all the time in Mexico. The highway in Mexico, at least on this stretch consists of one lane in each direction which is actually used as two lanes in each direction; I leave the rest to your imagination.


Check-In Service:
I had e-mailed the reservation desk five (5) days prior to arrival requesting a room upgrade. I wrote the email in Spanish and I guess it got their attention since we were upgraded to the Club Hacienda part of the resort, into Villa 37 on the top floor (3 floors in total). The service at this reception desk and the one at the main lobby was both quick and efficient. At the Club Hacienda reception desk, people staying within this private part of the resort are given thirty (30) minutes of Internet access on a daily basis but then again, as long as no one else wants to use the laptop, you can stay as long as you may wish.

Room Service:
Excellent!!! We found that the room service on the first day that we were there was a tad late in the day however, there is a form in your room which you can stipulate which time you want your bed turned; we asked our room to be cleaned between 10am-12pm and everyday after that it was ready for our afternoon shower. The mini-bar is re-stocked every two days unless you request to the maid that it be re-stocked on a daily basis, a tip on the bed with a simple note usually does the trick! Unfortunately, for a "5 star" hotel, there is no In-Room Service.

Electrical Issues:
If you want to charge your digital camera or video camera, bring along a small extension cord since their electrical outlets, although pumping out 110v, do not have a ground plug. The reception desk has limited set of adapters. First couple of nights we didn't have an adapter so I opened up the plug and directly accessed the power supply. Our air conditioning wasn't working but we didn't complain or care since the ceiling fan was more than sufficient to keep the room cool, we were afterall in Mexico!! :) Forget about using your cell phone (at least for Canadians) and the Collect Calling feature with the in-room phone never worked, we had to use our credit card.

Pools:
Both the main lobby and more private smaller pools around the resort are absolutely gorgeous. We mostly stayed at the Club Hacienda pool and had no complaints at all. The pool water is warm, there is a basketball net and volleyball net set up should you care to play. There is a wading pool for infants (which is also an ideal place to sunbathe half-submerged in water). Additionally, there is a small section reserved as a kiddie-pool and a separate section used as a cold-tub (opposite of hot-tub). The drinks are decent with a nice selection of alcohol, our bartender Javier took care of us and you can basically make your drinks as strong as you may or may not want them. Tipping is not required but we noticed that it always helps. One thing is sure, with 35 degree weather, ice melts very quickly. No worries about the water, it's all filtered.

Beach:
There is no doubt that the beach directly in front of the Akumal side of the resort is far superior however, by simply walking a two or three minutes North along the beach, we found an ideal location in complete privacy with exquisite turquoise water and relatively clear of rocks. The beach in front of the Tulum side of the resort is quite rocky, my wife wasn't comfortable walking without her slippers but I had relatively no trouble, depends on how sensitive your feet are! I've been to many beaches but I have never experienced water this warm, seemingly just a few degrees below the ambient temperature - simply amazing and quite shallow for those who are timid of the open ocean.

Food:
We tried both the buffet and a la carte restaurants and found that they do not meet the 5 star rating the hotel claims. Being from Montreal where fine dinning is easy to come across at reasonable prices, we found the food lacking. I stuck mostly with seafood and fish dishes and was impressed with the freshness - I should hope given how close we were to the ocean and open fish markets. My wife on the other hand had various dishes which did not seem too appealing. Recommendation: Stick with their Mexican dishes and you should be fine. The only restaurant I really want to comment on is Don Pablo, the comment mainly being that they claim to be the "gourmet restaurant" at the resort and based on their menu we were very much interested in testing it out. The conclusion we came to and this is applicable to all the other restaurants at the resort is that the chefs have good ideas but lack proper execution. Overall, there is definitely something to eat no matter where you go and we ate like swine so take this review with a grain of salt, simply put, don't look for gourmet or 5 star food but you will definitely find something worthwhile eating, the selection is plentiful.

Overall Service:
The grounds are IMPECCABLE. I've never seen a resort so well maintained with workers constantly cutting the grass, cleaning the ashtrays along the walkways, fixing the pebbles that line the passageways. Everyone at the resort is extremely friendly from receiving "champagne" at the lobby to interacting with waiters and the cleaning crew. The resort is truly large but you can walk pretty much anywhere in a few minutes, a nice stroll. However, if you're tired from being on the beach all day, there are shuttles constantly driving patrons around the resort. Should you require it, there is a doctor at the Dona Isabel Hacienda which is not covered by the resort stay but your trip insurance should take care of it.

Language:
Most people who work directly facing the guests speak English relatively well however I found it easier to simply communicate in Spanish even though my Spanish was rusty. There was definitely a perceived increase in service along with my effort to communicate in their language.

Nationalities:
Most of the guests that were at the resort came from Canada, USA, Italy, Germany, Portugal and Spain. In the Club Hacienda portion of the resort, we noticed a predominance of Italian, Spanish and German guests.

Day Trips:
Given our limited time, we took two trips which encompassed three locations. We took a taxi (found at the main entrance to the resort) to Playa del Carmen at a cost of USD $25. Got there in less than 30 minutes and we did most of our shopping there although the resort does have some interesting shops across from the main lobby. We negotiated every item we purchased and it definitely helped that I spoke Spanish, in some cases, we negotiated the price by 80%. We took the public transportation system (white vans) back to the resort, costing USD $2 per person. Very easy and safe, simply walk to the bus stop, a tourist booth can point you in the right direction or simply anyone passing you. For our resort, we went with a van that took us directly to Tulum before making stops along the way, dropping us off directly across the street from our resort. We shared the bus with locals who were very helpful and even told us when to get off the van for our resort, one little boy even offered me some of his grapes to eat. :) Next we went on a full day trip, organized and purchased at the resort with Air Canada Vacations (even though we didn't fly with a bulk travel partner, they were very accommodating). We went to Tulum City in the morning (recommended in the morning, the afternoon would be too hot). At Tulum City we had a guided tour of the ruins and plenty of time to roam around on our own; by 10am it was already hitting 30 degrees Celsius. The beach directly in front of the ruins is incredible, easily one of the top beaches of the world. If you want to swim, many people were, then you should consider going on your own without a tour group. This same package gave us an afternoon activity which was an ecological funfest at Xel-Ha!!! If you go there, you should definitely take an underwater camera, the snorkeling is amazing!!! Things to do at Xel-Ha: snorkeling, SeaTrekking, SCUBA, SNUBA, biking, walking, swimming or just coasting down a lazy river on a rubber tire. You must use bio-degradeable sunscreen which can be purchased at Xel-Ha. The package included all the food and drinks you could ask for at the restaurants, which, depending on how much and what you wanted to eat, the overall cost that we paid for the FULL day of activities was well covered in food alone. Cost of the Tulum City/Xel-Ha experience: USD $98 per person.

Resort Entertainment:
Don't expect a broadway show or any decent theatre production. We went to one show and decided to enjoy our evenings without the "entertainment" offerings of the resort after that night. Valiant effort by the entertainers but definitely amateurish and lacking choreographic timing. We never went to the disco so we can't say anything about that place.

Final Words:
We would definitely go back to this resort, quite simply it was beautiful and the view of the ocean/beach from our room was outstanding. Our only real complaint was the quality of the food, had they not said they were a 5 star hotel I wouldn't be complaining; however, any resort than claims 5 star service and treatment should uphold said claim.
You MUST MUST bring along insect repellant, our first night there my wife got 50+ bites. The next day we went to the pharmacy at the Dona Isabel Hacienda (part of resort) and purchased their industrial strength potion, quite literally, that stuff was toxic but it definitely worked; perhaps it would be better to buy their repellant.

You can contact me if you want to see more pictures at barbeita at gmail dot com.

Nuno

  • Stayed: June 2005
    • Value
    • Rooms
    • Cleanliness
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38  Thank bluelambda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2005

My family stayed here for a week. We had a nice time but the service was poor and we often felt "nickled and dimed."

The positives-

- beautiful landscape
- several terrific pools
-nice room
- some good food
- nice physical atmosphere

The nuetrals -

The hotel is very large and requires lots of walking to get anywhere. Some people love this and others hate it. A large place also means lots of restaurants and people to meet.

The negatives -

- the staff was nice but offered poor service
- the room next to us leaked, the hotel refused to move the guests because only "upgrade rooms" were available and would only move the guest if they paid more. This is ridiculous and reflects poor management.
- they don't trust the employees not to steal, they won't reimburse you if you are robbed and they charge for a room safe
- food was OK but not great
- the bars offered slow service which had the result of discouraging drink orders. I have never seen such long lines at an all-inclusive bar
-one employee told me they are paid very little and rely on tips. I did tip because the people worked hared and they deserved it. This should not happen at an "all-inclusive.

I had a nice time, have no real regrets but can't recommend it and will not return.

  • Stayed: July 2005
    • Value
    • Rooms
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    • Service
9  Thank Kevin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2005

My wife and I just returned from a 5 day stay at the Bahia Principe. I got so much good information from the reviews here, I wanted to try and return the favor. There were a lot of little items that I found out after going, and some of it seemed to conflict with what I read, so I want to give my encounter, that will hopefully provide a good idea for some. This is just a reflection of our trip, and our experience.

Flight: I'm not going to bore you with the flight, although it was a fiasco. This had nothing to do with Bahia, or Mexico in general.

Arriving in Mexico: I will have to say that the second we came through customs, we were greeted by several individuals that looked and acted as if they were welcoming us into the country, almost as if they worked for the government. This was not the case. They simply tried to sell us a bunch of tours and book a shuttle service to the hotel. We got roped in and spent $35.00 US per person for a shuttle all the way to the Bahia. I knew that the Taxi's were expensive, so we paid. Here's the problem. They directed us outside and then said we had to wait until there were enough people to go. After waiting almost 40 minutes, they offered to take just us for another 15$ bucks. So we paid almost as much as a taxi.

Arriving at the Bahia: Well, I have to say the grounds are un-believable. Everything was gorgeous, and we were awestruck when pulling up to the Bahia Tulum lobby. We went in, and there was a cart there with champagne and orange juice. We went to the counter, and sure enough, one of my fears was realized. They over booked us and put us in Bahia Akumal.

I complained quite a bit because I had been researching Tulum. I knew the menus of Tulum, I knew the best beach spots of Tulum. I was so disappointed. They finally got us over to Akumal, and they didn't have any rooms either. I thought it couldn't get worse...... They then put us in the Akumal Premier, but our room wasn't ready until after 4pm.

The Room: Well, this was our big payoff. The premier section has awesome rooms. They are BIG Jr. Suites, and we loved it. The Air conditioner leaked water, which they fixed within 2 hours, but it worked great the remainder of the trip. There was no smell, and bugs were a non-issue. In my opinion, this more than made up for being moved around. We were about as far from the beach as you can get, however, we had absolutely no trouble with the shuttles running all the time. I don't think we ever stood more than 5 minutes to get anywhere. This seemed to be a big hot button with other guests, as I heard many of them trying to get rooms closer, but I didn’t see the issue. There was a mini bar, and here's the scoop. You get 4 beers (XX, not corona) several sodas, a couple of juice boxes and a big water bottle. you get 1 yes 1 small bag of chips, and either 1 or 2 very small hersey chocolate bars. So if you're looking for late night snacks without leaving your room, you may want to get some chips at the lobby gift shop.

The Food: We had most meals at the buffet in the Premier side which is called Cozumel. It was air-conditioned, and the variety was good. We had ala-cart at three restaurants. The RESTAURANT EL ACUARIO which is usually a 24 hour snack bar doubles as an al a cart at night. It was ok. The service was great, and they had performers walk around. The food was ok, my wife's fish never got cooked completely. Wasn't the best meal we had. The RESTAURANT FRUTOS DEL MAR (Seafood) was the worst experience of the trip. We finally got our soup after sitting for 1 hour in a non-air conditioned room. We ended up leaving before the main course arrived, and were accompanied by three other tables in the same situation. The final place we dined as Dolce Vita (Italian) which was unbelievable. I suggest this one without a doubt. We had heard that the oriental was the best, but they were booked out. I suggest that as soon as you get there, book your al a carts. They book up quick. Also, we regretted that we booked dinner before 7:30 because from 4-7:30 is awesome on the beach, and also gives you time to get back from tours. Most of our dinners were at 6:30 which was too early. We were also told that being in Akumal, we could not ala cart in tulum's restaurants. I don't think that's true, but we didn't argue. Was a lot to choose from.

Tipping: Here's the one that I was kind of surprised about. All I can say is if you tip tip because you appreciate the service, not because you want better service. We tipped the entire trip (maid, bartender, bellboy, etc) and the service never changed at all. We were tipping because we appreciated it, so it wasn't a big deal, but tipping to get better drinks is just not true. See my section on drinks.

Drinks: If you are a drinker, which we really aren’t that much, I can say that the mixed drinks are hit and miss. We sat at the bar and had several Coco Loco's, and no two were the same. They don't measure anything, including alcohol, so some drinks are VERY strong, some are VERY weak. I opted for frozen drinks all the time, so they tasted good even if they were weak. I guess if you want to get intoxicated, just drink until you get there. :)

Service: I will say that we were NEVER disappointed in the service. It was awesome, all the way around. They did work very hard to provide a great experience. I can honestly say, its the best I've ever had in my travels.

Tours: We only did one. We chose to do Xel-Ha/Tulum Ruins all inclusive tour for a day. It was perfect for us. It was about 105$ per person (US). WE got to XEL-HA around 9am and everything was included. Bar drinks, snorkel gear, lunch at any restaurant, lockers, towels. Was our first time snorkeling, so we had a blast. We watched the swimming with the dolphins and it looked amazing. It was $115 per person (US) so we opted out, but it looked very exciting. Around 2:30 we got back on the bus, traveled 10 minutes to the ruins. WE paid 2$ US for the train ride to the ruins. Otherwise, it's a half mile walk, and for us in the heat, it was worth it. Our guide was very informational, and the ruins were spectacular. This was probably the prettiest beach we visited the whole time. We had an hour tour, and an hour free time to hit the beach. This was the highlight of our trip.

Shopping: We found just about everything in the Hacienda that we found outside of the resort. Most of the souvenirs look the same no matter where you go. We did get some silver, and I got a hat. We also went to Playa Del Carmen one morning, which was very busy, and had a ton of shops, but we didn't enjoy it as much. Every time we turned around, we were accosted about a tour. We also went to Tulum which had fewer shops, but were we actually bought everything we got. One of our tour guides gave us some good advice, they said that normally, when bargaining at the shops, try to get 30-35% off of the initial price. That's fair to both. Neither my wife nor I like to haggle, so if we didn't like the initial price, we walked away. The always came back with a lower price when we did that. Sometimes we bought, some times we didn’t.

Getting Around: We did most of our getting around, outside of the resort, by collectivo. it's a series of Vans that travel north and south on the highway. You have to take a shuttle to the hacienda and then walk to the highway (Short walk). The vans are usually passing by every 5 minutes. It cost $2 US to get anywhere from Playa del Carmen, to the town of Tulum. They drop you off on the highway too. Be warned, they will pack those vans for maximum profit. I got squashed several times. As for the ride back to the airport, we had to leave at 5am, so we booked a taxi. It was 65$ us, and 10 extra for after hours. It was on time, and the driver was awesome.

Beach: Very rocky in spots, but beautiful in the main area. Getting chairs was never a problem, even at 9am. Red flags up every day so we couldn't get into the water. Very windy from the tropical storms.

Other surprises: Iguanas are EVERYWHERE! They just walk around. I got several pics of 1.5 to 2 foot iguanas. Also, hermit crabs are everywhere. We found one almost the size of my fist. The plants and flowers were incredible. It was extremely hot and humid almost all the time, even at night.

Getting Sick: I got Turista my 2nd day there. We only ate and drank at the resort, so I don't know what to say. My wife got sick the day after we got back. Make sure you take some Imodium. I went through a whole bottle and it saved my vacation.

Other things to remember:
- Diet coke is Coca-Cola Light
- 10 peso to the US dollar is typical
- Using your visa/MasterCard usually ends up in higher prices. They won’t even take it in some stores unless you buy enough.
- No one has change for large bills. Carry plenty of 1s, 5s, 10s, and 20s
- Trying to speak a little Spanish is a double edged sword. I tried several times and sometimes, I would has Hello, how are you, and they would respond back with 3 minuets of Spanish and I was totally lost. Ha-ha, maybe you know better Spanish than me, but English was spoken by most everyone.
- Bio-degradable sun tan lotion is required in XEL-HA, and we got it in the lobby store for about 13 bucks.
- Certain things are very expensive. Cuban cigars (if your into that) were anywhere from 20$ to 30$ each (US). I've gotten them a lot cheaper in the UK. M&M's were like 1.5$ for a small bag that's .65$ in the us.
- Certain things are very cheap. T-shirts were usually 10-12 bucks, collectivo was a great deal, and silver can be cheap if you shop around.

Overall: We had a great time, and it was worth the money. We probably wont go back to Cancun, but not because of the trip, just because there are so many other places in the world to visit. If you want to ask my any questions, please feelf ree to email me at garygriff@hotmail.com.

Gary

  • Stayed: June 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
35  Thank ncgriffins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
New York City, New York
112
Reviewed July 7, 2005

Same thing that everyone else said... but, don't make any phone calls through the number on the resort's phones. They charge about $10usd per minute. Also, although the food is decent, I would recomend going up to Playa Del Carmen for authentic Mexican food. We went on our last night and ate at a restuarant called "Ajau." The food was excellent and we wished we didn't wait so long to go into the city. We would have gone back again. Also, I am 18 years old, and although the "discoteuqa" in the Hacienda doesn't compare to the clubs in Cancun, it still offers a good nightlife for the younger people in the resort.

  • Stayed: April 2005
    • Value
    • Rooms
    • Cleanliness
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12  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Bahia Principe Tulum

Address: Carretera Chetumal Benito Juarez, km 250, Local B, Akumal, Municipio Tulum, Quintana Roo. 77760 | Local B, Akumal 77776, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Casino Hotel in Akumal
#4 Family Hotel in Akumal
#7 Romantic Hotel in Akumal
#7 Top resorts Hotel in Akumal
#9 On the Beach Hotel in Akumal
#9 Spa Hotel in Akumal
#10 Luxury Hotel in Akumal
Price Range: $170 - $411 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Bahia Principe Tulum 4.5*
Number of rooms: 978
Official Description (provided by the hotel):
Facilities and services 3 pools (including 2 with Jacuzzi for relaxation) 1 Jacuzzi Large sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, bicycles Motorised sports (additional charge) Water activity and scuba diving centre Entertainment amphitheatres WiFi access in the lobby (24h per day free of charge) and in rooms additional charge) 1 buffet restaurant 3 a la carte restaurants 6 Bars Snack-Bar Wedding gazebo Dolphinarium (additional charge) Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 978 rooms including 4 types: Superior, Superior Junior Suite, Superior Club Hacienda and Club Hacienda Junior Suite. The Junior Suites are larger than the Superior rooms. Room facilities: King size bed (Superior Junior Suites) or 2 full size beds Sitting area (Superior Junior Suites) Fully-equipped bathroom: shower, wash basin, magnifying mirror and hair dryer Hydromassage bath tub (Superior Junior Suites) Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar (included) Coffee-making facilities Safe (additional charge) Ironing set WiFi (additional charge) Club Hacienda rooms (See page 18, Club Golden, Club Hacienda) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with activities for children aged 4 to 12 Evening Mini Disco Bahia Scouts Water Park Other services On-site miniature railway providing access to all facilities 24 hour medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 
Reservation Options:
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Also Known As:
Bahia Principe Tulum
Tulum Bahia Principe
Gran Bahia Tulum
Gran Bahia Principe Tulum Akumal
Gran Bahia Principe Hotel
Gran Bahia Principe Riviera Maya
Gran Principe Tulum
Gran Bahia Principe Mayan Riviera Resort
Gran Bahia Principe Mexico
Grand Bahia Principe Tulum Riviera Maya/Akumal, Mexico

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