Our ride was waiting at the airport (arranged through Roberto the property manager) the driver was polite, helpful with luggage, and spoke some english. We were met upon arrival by Roberto who showed us to our room and gave us the quick run-down as to where to shop, local restuarnts, attractions etc... La lunita restuarant right in the complex was very good with great staff and on the beach dining. The beach was just 15-20 feet from our door. They had lots of beach chairs and palapas for shade. Can't say enough about the ocean, water was only 3-4 feet deep for about 1000 yards from shore. Lots of coral out-croppings with many species of fish, stings rays, turtles, great place to snorkel. Lots of things to do and places to visit. The owners had left a book with all the local attractions, which was very helpful. Old town akumal accross the highway about 1/2 hour walk from the hacienda had some nice little shops and a very nice restaurant called Tequila Ville. The owners Ken and Mary were very friendly and had great food.
Lastly, all the staff at the Hacienda were just fantastic. Starting with Roberto the manager, all the staff were very friendly and helpful. The girls who cleaned the rooms did a great job and always asked if we needed anything like extra towels, dish cloths etc... In closing, we plan to return in late Jan/ early Feb. Best place ever to just lay on the beach and relax.
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