We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (8,979)
Filter reviews
8,979 results
Traveler rating
6,297
1,861
553
145
123
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
6,297
1,861
553
145
123
Show reviews that mention
All reviews other hotels alux restaurant cenote snack bar a la carte restaurants lobby bar the penthouse rooftop jacuzzi private beach garden suite gala night full length mirror don pablo sushi bar trolley ride an adults only resort butler service jungle setting
Selected filters
Filter
Updating list...
39 - 44 of 8,979 reviews
Reviewed September 15, 2019 via mobile

We stayed the Hotel Sian Ka'an ( meaning 'Origin of the Sky') in Mexico (Riviera Maya) booked through TUI. Wow! What a beautiful hotel and complex. Adults only, relaxing, quiet and no problems getting a sun bed poolside. There is not a beach next to the hotel complex but a very short buggy ride to one of the other complexes and you are there, we aren't big beach dwellers so the Sian Ka'an was perfect with its 4 pools, one if which has 2 or 3 jacuzzis.

The rooms are spacious, huge bed, sofa and table. Air conditioning a godsend, our room was lovely and cool, a sanctuary from the blazing heat outside and the domestic staff make your bed, clean your room and change your towels daily, oh a very nice chap comes and restocks the refrigerator every day too with beer, soft drinks, crisps, miniature spirits (vodka, Bacardi and whiskey).

The restaurants cater for everyone, if you cant find something you like then (you are either far too fussy or you need to take the sun glasses off) book one of the many; at least a dozen a la carte restaurants.

The hotel complexes are super on hygiene, food is very regularly temperate tested, staff wear hair nets, samples taken by their hygiene supervisors and quite rightly so all guests have to use hand gel before being shown to a table (I've seen lots of walkers not washers in the Male toilets.....!).

You have access to 3 other hotel complexes Coba, Tulum and Akumal, they really have thought of everything, you simply hop onto one of the very frequent and very regular buggies and your at the complex you want. They will even drive you to the a la carte restaurant you've booked! Fabulous services and the staff are super attentive, polite and always have a smile on their faces.

There is entertainment throughout the day in or around the pools or volleyball at the beaches. In the evenings there is entertainment, the acts acts at the Sian Ka'an are excellent especially the Circus (no lions, tigers, elephants or horses, there is enough wildlife around), Rock Group and the ABBA tribute. There is lots of entertainment going on in the lively pool with aerobics, water volleyball and pool darts (which I was particularly bad at), the entertainment staff are great, thank you.

As you would expect having the yucatan jungle around us, there is plenty of wildlife to see. It truly is paradise. There are mosquitos so make sure you have a repellant (the jungle formula one is like a pheromone to these pesky insects and you turn into an all you can eat buffet!). The hotel shop sells a can of 'off' which works.

Put a wet towel up again the door at night this stops the beasties sneaking in for a look around; otherwise you might wake up to centipedes, ants and we even had a scorpion in the bathroom!

There is 24 hour room service too, easiest way to do anything is to download their app and hey presto, I asked for a salad and a fruit platter, 15 minutes later it's at the door. Or you could just ring the concierge. The app also allows you to make dinner reservations and view your reservations too, the app is clear and straightforward. I used the app to request aromatherapy, 15 minutes later a charming young man arrives, sets up the diffuser with citronella and no blood sucking mosquitos bothered us!

Sarai the lovely chef at the morning omelette and eggs section; always a cheery smile and nothing is too much trouble.

I mistakenly thought I'd made a 7pm reservation at a lovely a la carte (Alux) restaurant which is at the Sian Ka'an, my wife and I arrived at 6.50pm and realised when the lovely matradee pointed out our reservation was for 5.30pm... my bad! The lovely matradee did take pity on us and we did get seated. Jose was our very attentive waiter and faultless, he like many others deserved the tips. The food, ambiance and service was faultless. Both my wife and I had the rack of lamb cooked to order! Both cooked medium, and they were wow... the whole dish was beautiful as were the desserts!!

If you book the Brazilian steak house in Talum, make sure you are booked inside, not outside in the 'marquee', they offer you mosquito repellant to spray on yourself and also come round to offer you more too!!! The food is great, if fact it's great even before the meat comes round.

The bar staff were great, nothing was any trouble; Jhovany, lovely guy, very attentive and respectful as were Randi and Florentino very happy and attentive chaps. I must also mention Araceli and Andriana both lovely ladies and waitresses in the hotels Tikal lobby bar, both were very charming and attentive.

The watering staff in the buffet restaurant are super attentive, very polite and nothing is too much trouble; there are far to many to name but my wife and I were on the whole looked after by Adriana, Yasuri, Luis and Faistino. A big thank you!

The matradee in the buffet was the lovely Manuela always a smile, very engaging and courteous and Andreena slso a matradee a delightful and charming young lady.

There is Tequila everywhere, lots of different flavours, just pour yourself one... then another...

We went on a 1/2 day trip to swim with the turtles which was fantastic and also swam in an underground cave or cenote, lots of bats flying around and another 1/2 day trip on an adults only boat trip (5 out of 10); I'll write a separate review for both.

My wife and I want to take up golf together as a hobby, and there is a 9 / 18 hole golf course literally over the road from the Sian Ka'an (it's all pert of the LUXURY BAHIA PRINCIPLE Resort); Johnny at the golf reception desk in the hotel, we found to be very attentive, polite and knowledgeable. We played on the 9 hole course, complete with a buggy, 2 sets of golf clubs, 3 golf balls each and water in an ice bucket. We had a great time, I lost 3 balls, there was no way i was going to hunt for them in the jungle greenery like Indiana Jones. There were a lot of mosquitos around (probably courtesy of the lake in the middle) so make sure you use repellant of some kind. The golf range is only $20 US per person, if you fancy practicing your long shots.

My wife and I have been to Cancun about 5 years ago however, Riviera Maya tops it! If you haven't been to the Riviera Maya, it really is a must, check out all of the hotels in this group, but we will definitely be returning to the Sian Ka'an. It is so relaxing and calm. Yes there are lots of activities to get involved with if you want to, which are kept to one pool area.

If you haven't been to this beautiful part of the world before then it's a must. You won't be disappointed. But do remember it's in the Yucatan Jungle and you will of course see some beautiful and exotic creatures and beasties.

I've enjoyed such a relaxing time with my best friend, wife and sole mate, love you babes xx

Our TUI rep, Claire, you are undoubtedly the best rep we've ever had! Thank you, you made our holiday! Your advice, local knowledge and cheery smile really did add significant to our holiday experience and we both look forward to returning again! Thank you x

Date of stay: September 2019
Trip type: Traveled as a couple
10  Thank Bohica2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnlineReputationSka, online reputation at Luxury Bahia Principe Sian Ka'an, responded to this reviewResponded 4 weeks ago

Dear Guest:

On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Luxury Bahia Principe Siankaan.

Your honest opinion can be a valuable reference for other customers who are thinking to stay with us, so we deeply appreciate the time you took to share it.

We are more than happy to know that spent a wonderful days with us at the resort.

Your comments are very encouraging for our team and give us energy and motivation to keep up great work every day.

It is necessary to mention, that it was a pleasure for our entire team to be at your service.


We hope you will visit us again and we will do our utmost to accommodate your needs and make your stay enjoyable. Do not hesitate to contact us at info.siankaan@bahia-principe.com, to provide the best service possible for your future stay.

Sending you our best regards,
Lucero Alvarado
Luxury Bahia Principe Siankaan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 15, 2019 via mobile

We were originally booked to stay at Coba but were offered a free upgrade to the adults only Sian Ka’an and I have to say that is the best decision we have ever made. The rooms are lovely and cleaned daily. There is 24hr room service and butler service all included. You can go to all the other hotels and hacienda within the complex and there is a regular shuttle service to them all which is also free. There are 2 adults only beaches included when staying with Sian Ka’an - again free shuttle service. I was a bit disappointed with one of these adults only beaches as they are not cordoned off and a school trip of about 30 children turned up one morning being very loud which made it difficult to relax. The infinity pool (again, adults only) is a definite must, we spent most days here. The pool was lovely and cool and was the only place in the whole resort where there was a “slight” breeze. The restaurant by the pool was very nice, again you are able to dine in all the complex’s restaurants with your Sian Ka’an wristband. My only complaint was the “entertainment” at one point we were half expecting face painting and musical statues. It was definitely not what you expect from adults only, there was magic shows and ABBA tributes. Very disappointing if I’m honest, a friend of ours was repeatedly asking for a foam party as we staying next to the activities pool - we were repeatedly told that we couldn’t have one as it was “health and well being” even though there was 2 other pools. After leaving the infinity pool we would spend an hour or so at the pool directly outside of our room, which I’m afraid can only be described as a bowl of soup as the water was the same temperature as soup. That being said it didn’t put a dampener on the holiday. The bar shuts at 10 o’clock but you can go to other bars on the complex, the hacienda is open till 2am and there is a 24 hour snack bar if you still want a drink. All in all we had an amazing holiday and were devastated when it came time to leave, we didn’t want to come home. There were 4 of us on holiday together and it was our friends honeymoon and we all had a fantastic time. Would definitely recommend and will be returning again.

Date of stay: July 2019
Trip type: Traveled as a couple
1  Thank mrskurowska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnlineReputationAku, Online Reputation at Luxury Bahia Principe Sian Ka'an, responded to this reviewResponded September 15, 2019

Dear guest,

Receive our warmest regards from your house at the Mexican Caribbean.

The nice notes like the one you kindly posted are very appreciated by our team. Thank you for taking some time to express your impressions during your stay with the Bahia family at the Luxury Bahia Principe Sian Ka'an.

Be assured that our hotel will never cease in its efforts to constantly improve the quality of services provided.

We hope that we will be able to welcome you back soon . We will make sure your stay is nothing else but a great experience once again.

Kind Regards from sunny Mexico,

Estefanía Delgado
Luxury Bahia Principe Sian Ka'an

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 13, 2019 via mobile

Having visited Bahia akumal before we thought we would try the adults only Sian ka’an ... we were not disappointed it was lovely... quiet, excellent service, always a bed available and lovely food ... the gourmet Alux was excellent as was the Japanese restaurant... the rooms were nice but a bit tired. The only reason I gave 4 stars as opposed to 5 was that I gave Akumal 5 and I do think the Akumal is just that little bit better. But if your looking for a quiet adults only with good food and service, you cannot beat the Sian Ka’an.

Date of stay: September 2019
Trip type: Traveled as a couple
Thank IsobelP_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnlineReputationSka, online reputation at Luxury Bahia Principe Sian Ka'an, responded to this reviewResponded September 14, 2019

Dear Guest:

We are delighted that you have spent your vacation with us and that you enjoyed your visit at our facility.

Your honest opinion can be a valuable reference for other customers who are thinking to stay with us, so we deeply appreciate the time you took to share it.

It is always a great pleasure to receive so encouraging reviews that give our team energy to keep up great work every day.

We feel really happy to know that you enjoyed your holidays, the food, the drinks, the service and our facility.

Thank you once again for your choice and we are looking forward to your next visit in order to repeat this dream experience. Do not hesitate to contact us at info.siankaan@bahia-principe.com, to provide the best service possible for your future stay.

Sending you our best regards,
Lucero Alvarado
Luxury Bahia Princip Siankaan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 13, 2019 via mobile

Booked a suite with a jacuzzi which was on the ground floor.Our room was very large and lovely terrace surrounded by gorgeous greenery. We didn’t have any problems with mosquitoes as we protected ourselves.No complaints at all about housekeeping and refilling of the fridge. (although a few beers is sufficient for our needs) Three lovely pools from quiet to a bit more noisy depending on your tastes. We never had to wait very long for trollies to get from one hotel to another. We explored all hotels and beaches but we liked the adult only beach at Akumal by the infinity pool the best. The lunch there was also really nice.When we arrived at Sian Ka’an we booked the a lacarte restaurant that we fancied and some we had to wait until our second week ,but this was no problem. I could single out certain ones but it’s all a matter of personal taste.All were of a good standard and never had any problem with service. The buffet restaurant was excellent and the service throughout was perfect. Because we were out and about most evenings we only caught parts of the entertainment programme, so it wouldn’t be fair to comment.One slight niggle was when we ate at the buffet and spent the evening in the lobby bar or entertainment area the constant smell of smoke drifted everywhere. We booked a romantic dinner on the beach (additional fee) and that was lovely.A catamaran trip (additional fee) with lunch was an excellent day out.In conclusion the staff and the most beautiful surroundings with good food were the highlights of this holiday.We wouldn’t hesitate to return.

Date of stay: August 2019
Trip type: Traveled as a couple
2  Thank maxmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnlineReputationSka, online reputation at Luxury Bahia Principe Sian Ka'an, responded to this reviewResponded September 14, 2019

Dear Guest:

On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Luxury Bahia Principe Siankaan.

Your honest opinion can be a valuable reference for other customers who are thinking to stay with us, so we deeply appreciate the time you took to share it.

We are more than happy to know that spent a wonderful days with us at the resort.

Your comments are very encouraging for our team and give us energy and motivation to keep up great work every day.

It is necessary to mention, that it was a pleasure for our entire team to be at your service.


We hope you will visit us again and we will do our utmost to accommodate your needs and make your stay enjoyable. Do not hesitate to contact us at info.siankaan@bahia-principe.com, to provide the best service possible for your future stay.

Sending you our best regards,
Lucero Alvarado
Luxury Bahia Principe Siankaan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 12, 2019

Beautiful hotel and amazing staff. Super friendly and my husband and I enjoyed our trip so much we will definitely be coming back. Food varies amongst resorts by themes and overall very good at the buffets. Making reservations at the resorts restaurants is not hard but they fill up fast so make them as soon as you check in. We loved the Rodizio adult only restaurant. We really liked that the resort provides options for guests to be with or without a family setting. Personally felt like our resort had the best food and service. And we loved every attention to detail. Room was well kept and AC worked for our room. There were many activities and shows the resort does almost every night. Our favorite is the Fiesta Mexicana where they organized food and games and an amazing show about the Mexican culture. Hotel has security who are always present and staff are always making sure we are enjoying our stay. We didn’t book any excursions, but the resort does take care of anything you may be interested in seeing or doing. We did the dolphin excursion and it was beautiful. Hotel works very hard to keep resorts clean and were even able to maintain the algae issue. We were able to swim in the beaches and enjoyed ourselves our entire trip. The hotel staff also assist in transportation to and from the airport. Super important to call ahead of time and confirm with hotel before heading out. I want to thank everyone at the resorts for their endless efforts to welcome and assist in anything we needed. Really cannot wait to come back!

Date of stay: August 2019
Trip type: Traveled as a couple
2  Thank jaytellez09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnlineReputationSka, online reputation at Luxury Bahia Principe Sian Ka'an, responded to this reviewResponded September 13, 2019

Dear Guest :

On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Luxury Bahia Principe Siankaan.

It is an honor for us to know that you spent an amazing holidays with us, and we were part of it.

Thank you for your positive comments about the services, the staff and our facility, as well as for targeting the points we can improve. All your observations are well received and we will do our best to reinforce the areas mentioned.

If you choose us again as your holiday destination it will be pleasure to serve you again in the best possible way. Do not hesitate to contact us at info.siankaan@bahia-principe.com, to provide the best service possible for your future stay.

Best regards,
Lucero Alvarado
Luxury Bahia Principe Siankaan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews