Just came back tonight from a 5 day 4 night stay at the Luxury BP Sian Ka'an. I could not wait to write a glowing review for this resort and its wonderful staff. The very second that we got there, the front desk was helpful and professional. We were greeted with margaritas. We arrived early and no room was available yet but Diego offered us towels to use the pool or beach, let us know that we can enjoy a lunch at the buffet or hang out at the bar. He gave us a map of the resort and circled where everything was. We were hungry after a 5 hour commute from NY so we opted for the buffet lunch. Food was plentiful and the best buffet I've had at an all-inclusive. The presentation was gorgeous. The waiters are fantastic. Manual really made us feel like royalty. Everywhere we walked to, the staff greeted us and was very welcoming. We stayed in the Junior Suite with the jacuzzi. It was BEAUTIFUL. The room was immaculate and our bed was adorned every day with a different towel animal along with flowers. The staff works very hard to keep the resort grounds clean and up to date. I've been to several top all-inclusive resorts and have pretty high expectations. This one surpassed every single expectation and I was simply blown away by the hospitality, the attention to details of every single staff member, the cleanliness, the amazing food and quite simply...the excellence that is present in every single interaction at this resort. I will definitely be back. I had an amazing time and felt very safe the entire time. At one time I thought I lost my camera and the front desk did everything they could to help me find it. They called the beach, the pool, the restaurants and helped me file a report. I felt very cared for and I trust the people at this resort. I later found my camera between the couch (guess it slipped in the crack). The next day, the front desk called to see if we found our camera. There is so much attention to details to ensure that we were happy and pampered. I cannot wait to go back. I highly recommend this resort to anyone who wants to stay at a resort that will treat you like royalty, with honesty, with security and lots of appreciation along with beautiful immaculate grounds and all the amenities, food and drinks you can ask for. Thank you guys so much Sian Ka'an for making our stay so special and memorable.
- Official Description (provided by the hotel):
- Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom amenities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi (free of charge) Pillow menu Aroma menu Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions Casino ... more less
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- Also Known As:
- Gran Bahia Principe Sian Ka`An Golf Resort And Spa
- Gran Bahia Principe Sian Ka`An Golf Hotel Akumal
- Luxury Bahia Principe Sian Ka'An Don Pablo Collection Riviera Maya/Akumal, Mexico