Stayed here earlier in the year for one night, at which point it seemed fine, but having stayed all week this week, this hotel's shortcomings have become glaringly obvious, and all seem to stem from a complete lack of management at the property.
Issues we encountered have included the following:
Large dirty hand print (blood??) on the wall of the bathroom, was not cleaned off during our stay.
Coffee pot in the room, but coffee making kit was not supplied each day of our stay, and we needed to phone front desk each day to request. One day we called twice, with 20 minutes between the calls, and in the end never received the item.
No toilet paper was left in the bathroom by housekeeping one day after cleaning.
Front desk took forever to answer the phone (2 - 3 minutes of ringing was not unusual).
Hotel bar / restaurant 'ran out' of beer, and none was available!
Items other than those ordered were delivered in the restaurant.
Air conditioning in the restaurant was inoperative at least one evening, and flies were noted flying around and sitting on things.
Room keys repeatedly stopped working, requiring a trip back down to the desk to be able to get in the room.
Water cooler in the fitness center was empty.
Since these issues point directly to lack of onsite management, we decided against addressing them with the hotel manager, rather we will take them up at a corporate level. In the meantime, I would hesistate to stay here again.
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- Also Known As:
- Fiesta Inn Tepic Mexico - Nayarit