WHAT CAN I SAY! This hotel was great! my BF and I were there for 2 weeks. I must say, after reading all the reviews on this hotel, I was very skeptical... But let me say.. DO NOT BELIEVE THE REVIEWS!!!! I have come to the conclusion that the bad reviews on this hotel are from ppl that have nothing better to do then complain. Or they were expecting beyond a 5* hotel. If thats what they were expecting maybe they shouldnt visit Mexico.
Anyways. Where to start!! the hotel was great!. When we arrived we got to the hotel around 12 noon. Our room was not ready until 3 ( which was fine) they take your luggage and put it in a safe spot until your room is ready. During that time they give you your wrist band and you are free to rome the resort. Which is HUGE!
ONce we checked in we were given building One. ( now from all the reviews it says to stay away from buildilng one... so we anticipated to see what our room was like) When we got to our room we were beyond impressed. First of all we didnt pay for a ocean view room. We paid for a garden view rooM( because it was cheaper and we figured we wont be in our room much regardless) and a king size bed. To our suprise we were given bldg one which is the bldg closest to the infinity( adult) pool and the mexican resturant, and in my opionion the bldg closest to access the beach and ammenties. We walked in our room and I did say.. "oh we have to double beds, rather then a king size" Not a big deal in my opinion, a bed is a bed. I went out to check out our "garden view" and to our suprise there was the OCEAN! we recvd a ocean view room without paying for it. Oh ... We stayed in room 1204- highly recommend this room :)
Anyways, in continuation to the room. It was very clean. the Beds were clean, they were comfortable( despite what the rest of the reviews say) fresh towels daily, teh shower was clean, and worked fine, toilet was fine. Fridge and TV were fine, and AC worked fine the whole 2 weeks we were there.
Now ppl complain that there is a "mold" smell in bldg 1. We didnt smell any mold and the "smell" that they are smelling is probably because of climate. its a muggy smell but thats typical in any place that is hot. My bf made the comment that it smells like that in Jamaica. Its the climate ppl. Not the bldg. No mold was found in our room.
The staff was great. Bartenders are awesome. They definately are attentive and know when you first arrive to the resort, we had a welcome shot and tipped the bartender and from that day on he rememberd our names and we had daily conversations with him. The activity staff are great as well. Very energetic full of life and energy, sometimes a little tooo much energy taht you have no idea how they can work that many hrs and still be happy go lucky!!!
As for the "sewage" smell. PPl said that the resort smelled all the time in the "complainers" reviews.. the only time you could smell it was when they were watering the gardens which was usually at night. and come on ppl... it wasnt that bad.. The bad reviews also complain about the zoo smelling... do i really need to comment on that? its a zoo.. they are animals.. its going to smell.. my suggestion .. dont walk by the zoo...
As for the music being too loud? you could barely hear the music. Whether you were on the beach or the kids pool area or adult pool area. The music was barely on and when it was on it wasnt loud. You could hardley hear it. So the ppl that complained about that def. have issues. or go to bed at 8pm....
Food wise, the resort was ok. The Mexican, oriental and mediterannean and the beach bbq were great. i wasnt too big of a fan of the food at the buffett, just because after week 1 i got sick of it but the food is ediable and good. No real complaints on that.
The beach.. The beach is amazing. the water was warm, the beach was nice and clean, the saltwater pool was awesome. Filled with fish from the ocean that you can snorkle around and see. Apperently there was a 3ft tuna fish in there one day which scared the children and the staff were there quickly to get the fish out. The fish was washed in from the waves. It was mostly red flag while we were there. Whcih was not necessarly a bad thing. Its great for boogie boarding. The waves are more fun!!! You can still swim in the ocean and you are safe, Just dont go out too far. Or if you are nervous there is the saltwater pool which is more safe. Espcially for children.
There are some rocks in the water, but not to the opint that you cannot swim or boogie board.
Yes there are ppl walking around selling you jewlellry or asking you to braid you hari. you tell them no and they will leave you a lone, they will ask you every day but its not a big deal.
As for the stairs and walking.. if you are lazy and dont want to walk or do anything. dont go here. Yes there are stairs. NO there is no elevators. You dont know how many times i heard ppl asking where the elevators are.. Its mexico ppl.. there are no elevators at this resort. there is only 3 flights of stairs to the 3rd floor room.. suck it up :)
I did hear one guy complaining while eating supper. And he was staying on the royal suite side. My only comment to that is.. born complainer. In my opinion its not even worth it to upgrade to the royal suties side. Only advantages there is a in suite jucuzzi and a "private Beach" which in my opinion was crap. The sand was rough. Also the royal suites gets to make reservations for supper and the specialty resturants. so if a jucazii and reservations and a flat screen tv are on your must lists.. then upgrade to the royal suites.. Other wise the palladium side is the way to goo
I could go on about this hotel and how great it is. I recommend this hotel to anyone( unless you are elderly and are in a wheel chair- due to the stairs and walking)
Oh as for the bus loads of "mexicans" not once during our 2 weeks was there a busloads of mexicans that came in. And even if there was SO WHAT.. you are in mexico. If you wanna hang out with a bunch of canadians/americans then stay in canada. Your coming to mexico for the sun/cultural and ppl.
Also to the comments on ppl saying there are kids running around. Of course there is.. its a kid friendly resort. My suggestion for a solution to this.. book a ADULTS only resort.. that will clear that problem up just fine!!
In a nutshell.. this resort is great and definately will be going back. Bldg 1 is fine. If you want a flat screen tv or ipod dock stay in bldg 3 spend the extra money. if your going to use your room to change and sleep. stay on the palladium side.
If you are use to ppl waiting on you hand and foot do not go here.
I definately will be going back to this resort at one point. I HIGHLY recommned this resort to everyone and HIGHly stress do not believe the bad reviews!!!!!
Love this hotel and all the great ppl we met!!!
If you have any questions pls MSG me
** i will upload pictures at a later date!*
- Official Description (provided by the hotel):
- Palladium Vallarta Resort & Spa is located on a spectacular property that offers a 300 meter long private Pacific beach, from which guests can witness stunning sunsets. The construction of the hotel has maintained the natural flora and fauna of the area to provide an extraordinary setting for an unforgettable vacation. ... more less
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- Also Known As:
- Palladium Vallarta Resort And Spa
- Palladium Vallarta Hotel Punta De Mita
- Palladium Vallarta Puerto
- Palladium Vallarta Resort & Spa
- Palladium Puerto Vallarta
- Viva Vallarta
- Hotel Palladium Vallarta
- Club Viva Vallarta