I just returned from eight perfect days. It's rare that one can describe an entire vacation as "perfect" but I cannot think of a more appropriate adjective. From the moment I stepped onto the resort, I was warmly greeted by the staff and made to feel that I was their most important guest. I soon found out, that they treat everyone that way.
As you read through the reviews on these pages, you will read dozens of glowing reviews. Trust me . . . they are not exaggerating. The service is unlike any I've encountered in the world. Within a few hours, it seemed that most of the staff knew my name and who I was traveling with. More importantly, they anticipated my needs at every opportunity. While it sounds simple, I enjoy a private, shaded area on the beach where I can light up a fine cigar and not bother anyone. Day after day, my private, shady area was set up with ash tray in place. It's this attention to detail that sets the St. Regis Punta Mita apart from all other resorts.
As per the specifics . . . the rooms are outstanding. Flat screen Hi-Def TV's with DVD players. The bathrooms are outstanding. Have you ever had a choice of indoor or outdoor showers? If that's not enough, there's an inviting bathtub. The mattress and linens are comfortable.
The restaurants are all outstanding and service is attentive and prompt. There is enough choice to satisfy you whether you are looking for a quick snack or fine dining. The Butler service is unique to the St. Regis and you should make sure to take advantage of this unique service. Our Butler greeted us each morning with a fresh pot of coffee and a smile. If there's anything you need (including packing and unpacking your luggage) your butler will be glad to assist.
I'm terrible at names so I won't single out any individual staff members. I wouldn't want to leave anyone off my list. I must, however, single out General Manager, Carl Emberson. It seems that he was all over the resort, addressing guests by name and ensuring that everything was perfect. I was unable to "test" him to see if he was able to resolve an issue because (as I said) the trip was perfect. There were no issues to be resolved. It's nice to know, however, that he was accessible and available.
If I was forced to offer a caveat, it would be the golf. The courses are not owned by the resort but are within walking distance of your room. The courses offer numerous holes that run towards or along the Pacific. They are impeccably maintained, challenging (without being unfair), and absolutely stunning. There are no caddies. My issue is the price. With the 10% service charge and taxes, a round of golf is approximately $300. There are no discounts, golf packages or special price for multiple rounds. Be warned.
I guess that highest compliment is what follows; Due to a megastorm in the northeast, my flight home was cancelled. Rather than try to finagle my way back home, I was thrilled to stay another two days. Unfortunately, Delta managed to get me home on my scheduled departure date. :-( That's the first time I was mad at an airline for doing the right thing.
If you're looking for a World Class vacation that will consistently exceed your expectations, the St. Regis Punta Mita is the place to go.
Dr. Michael Bernstein
- Official Description (provided by the hotel):
- Nestled amongst one of the world's most alluring beaches, The St. Regis Punta Mita Resort features 120 exquisite accommodations, thoughtful amenities, and spectacular grounds. The Resort offers an experience that transcends ordinary travel, immersing guests in unsurpassed luxury. ... more less
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- Also Known As:
- The St. Regis Punta Mita Hotel Punta De Mita
- St Regis Punta De Mita
- St Regis Punta Mita Hotel