I obtained a 2 day reservation but when I asked for an additional day the problems began. The reception staff informed me they could not extend 1 day and I would have to go back to the website where I obtained the original reservation. So I went back to my room and tried to perform this task. However, the website (expedia) said there were no rooms available. I tried TripAdvisor for an expanded search and all results were the same. When I presented this problem at reception they then told me they could give me another day for about $25 more per day. They gave no explanation of why the websites said no rooms available. It was obvious the hotel was not very busy. While $25 is not very much (it is a lot in Mexico however) it is the principle.
The rooms were clean and well kept. The bed was hard (typical in Mexico). The restaurant is overpriced (155 pesos for breakfast buffet and 149 for a hamburger). Access to the mall behind the hotel is convenient.
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- Also Known As:
- Fiesta Inn Torreon Galerias Hotel Torreon