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“Stinky new rooms”

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City Express Ciudad Obregon
Ranked #3 of 10 Hotels in Ciudad Obregon
Reviewed May 3, 2013 via mobile

Everything is fine, new furniture, good service, great location but someone forgot to put an air extractor in the bathroom and an odor tramp in the shower.

Room smelled as a rotten dead animal.

Breakfast is fine and included as WiFi in your room rate.

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Pablohr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ControlCalidad, Guest Relations Manager at City Express Ciudad Obregon, responded to this reviewResponded May 8, 2013

Dear Pablo,

Thank you very much for contacting us, we want to apologize for what happened to the difficulties you had during your stay, the problem with the bathroom and the unpleasant odor, be sured that you are tracking your comments and also thank let us know that in the other services the hotel met your needs.

We hope you give us other opportunity to have you back for you´ll finds the improvements that are being made

I thank dismissal without comment.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (45)
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11 - 17 of 45 reviews

Reviewed October 26, 2017
Google Translation

  • Stayed: October 2017, traveled with family
    • Location
    • Cleanliness
    • Service
Thank maria del carme... r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2017
Google Translation

Room Tip: Buscar otras opciones de hospedaje en esa avenida existen varios por el mismo precio.
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  • Stayed: October 2017, traveled solo
    • Location
    • Cleanliness
    • Service
3  Thank Alain S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2017
Google Translation

  • Stayed: June 2017, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Judith M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2017 via mobile
Google Translation

Stayed: June 2017, traveled with friends
Thank Leonel E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2017
Google Translation

Room Tip: toma un buen tiempo para el desayuno!
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  • Stayed: February 2017, traveled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank edithdelao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2017
Google Translation

Room Tip: Elige habitaciones del primer piso; si abres un rato la puerta, llega algo de ventilación desde el l...
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  • Stayed: March 2017, traveled on business
    • Location
    • Sleep Quality
    • Service
Thank gavrilac2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about City Express Ciudad Obregon

Address: Av. Lic. Miguel Aleman Norte No. 901 | Av. Lic. Miguel Alemán Norte No. 901 Col. Real del Sol, Ciudad Obregon 85000, Mexico
Location: Mexico > Northern Mexico > Sonora > Ciudad Obregon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in Ciudad Obregon
Price Range: $48 - $67 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Express Ciudad Obregon 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
City Express Ciudad Obregon Sonora, Mexico

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