A quaint, historic hotel in the delightful city of Alamos, Sonora, Mexico. Unfortunately, the owner and staff of Casa de los Tesoros were incompetent , at best; arrogant and dishonest at worst. Half of our small group was overcharged from $69.00 to $504.00. With pre-arrival promises of "complete satisfaction" we were greeted with disdain, confusion and lies. Both the owner, Suzanne Chartrand, and her partner assured our overcharges would be taken care of. This never happened; in fact, we were continually ignored and lied to. Reserved rooms were not available and I wound up in a dungeon-like room instead of the reserved mini-suite. Caution: if you feel you must stay in this hotel do not pay up front. The nearby Hacienda de los Santos, while pricier, is a much nicer property with a remarkably friendly, caring staff.
- Also Known As:
- Casa De Los Tesoros Hotel Alamos
- Casa De Los Tesoros Alamos, Mexico - Sonora