Excentric, zen design is beautiful - but it has not aged well. If you want zen luxury, go to Banyan Tree in Riviera Maya or Cabo Marques. This is an overpriced mistake: dirty obsolete rooms, poor upkeep overall, cold in-room waddle pools, juraissic TVs, no remote, dirty menus in restaurant, stagnant water in landscape pools, no locks on glass balcony doors, abandoned balcony planters with cig butts, hard beds, etc. The Spa is nice. Food is very good. The lake views are impressive. The staff is sympathetic and nice. They do their best but it appears that owners are not investing sufficiently in the property. Valle de Bravo needs a luxury resort (and people need good tourism jobs) but this is not acceptable. Save your pennies until they fully remodel it or stay somewhere else and visit the Spa.
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- Also Known As:
- El Santuario Hotel And Valle De Bravo
- Hotel El Santuario