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“The best of the 17th and 21st centuries at Mansion Iturbe!”

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Hotel Mansion Iturbe
Ranked #3 of 33 Hotels in Patzcuaro
Certificate of Excellence
West Linn, Oregon
Level Contributor
224 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
“The best of the 17th and 21st centuries at Mansion Iturbe!”
5 of 5 bubbles Reviewed March 13, 2008

My husband and I spent February in Mexico, and enjoyed our journey immensely. We've been travelling to Mexico for 17 years, and to Patzcuaro for three years. This was our second stay at Mansion Iturbe, and it was once again a most enjoyable lodging experience, prompting me to share a review. Sound bite: we stayed in seven different hotels during this journey. By far, the Mansion Iturbe experience surpassed all others. Let me tell you why. Lodging is a synergy of many aspects: location, property ambiance (history/art), cost of lodging, property services (restaurants, bars, concierge), speed and ease of check-in and check-out, little extras, the design and furnishings and housekeeping of the room, and management and staff courtesy and helpfulness.

Patzcuaro is an "easy" city. It welcomes you. The Gran Plaza is at its center, and gloriously, Mansion Iturbe sits right on the Plaza. Anything happening in Patzcuaro is usually going to happen in the Gran Plaza, so you'll be center stage. Our precious balcony room facing the plaza let us interact with the city whenever we threw open the glass french doors and solid wood shutters, but those same doors afforded peace and quiet for sleep. We booked on Alaska Airline's WWTE site, but later emailed the hotel directly to coordinate some other bookings for friends. Margarita, the manager, was helpful, gracious, welcoming, and so dedicated in working to accomodate both other couples, miraculously working our last couple in when another guest suddenly had to cancel. Her follow-up with me was the most personal and helpful I've ever received! This history-filled 17th century mansion offers the best of the 17th and 21st centuries! Wood plank floors, stone walkways, high ceilings, wrought iron light fixtures, intriguing Dia de los Muertos and other artworks, hidden courtyards and public salons, the delicious Dona Paca restaurant, and the yummy Viejo Gaucho bar with wonderful music each evening (unheard in the rooms) served up with mango margaritas or frothy Mexican hot chocolate in a wide deep cup emitting tell-tale scents of fresh ground cinnamon. Our breakfast each morning and daily parking fee were included in our rate. Kind, smiling Rafael, who assisted us at checkin/checkout and in the restaurant, was a blessing. Happy, courteous, we never wanted for anything with Rafael. He made our stay very personal. The rooms were beautifully appointed, the bed...what can I say, the best mattress and pillows we've ever had in Mexico, maybe in all our travels! The bathroom a dream, in marble, with lots of hot water. A lovely little sundries basket with more than the usual shampoo and soap! Tea (hibiscus even) and coffee service each evening before bed and each morning before breakfast. A complimentary cocktail at happy hour, where we could watch life in the plaza, compare our daily excursions to nearby ruins, the copper town of Santa Clara, the mask town or Tocuaro, and our shopping successes, measured by the heft and weight of bags at our feet each evening! Here again, a great young Iturbe staffer was serving us in this front portal cafe-I'm so sorry I didn't get his name--smiling at our laughter, enjoying our great pleasure with his city, and doing his job so naturally, so well and with such care. It seems to me that the staff here really appreciate their guests, their jobs, and thus take great enjoyment and pride in doing them so beautifully. How else could we have felt so personally connected with them? The regional Michoacan menu in the Dona Paca restaurant lured us back time and again, without ever a disappointment. Mandarine juice for breakfast, sweet-meat-stuffed poblano peppers or the memorable churipo (a hearty Michoacan take on beef stew with the tasty little tamale-like corrundas) for dinner, I could go on! Don't miss eating here, even if you can't get lodging here! I really almost cried when it was time to leave. Rafael laughed with us as we loaded luggage for six and days of purchases into our rental car. I know in my heart he believes what we told him: we'll come back again!

  • Liked — Our lovely balcony room...or the engaging courteous staff? Both!
  • Disliked — Having to leave it at the end of our stay! Not one thing disappointed us!
  • Stayed February 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TeamRealMcCoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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119 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Danish first
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Chapala, Mexico
Level Contributor
249 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
5 of 5 bubbles Reviewed November 7, 2007

This was our third visit to Patzcuaro in the past 12 months but our first to this hotel. The location is perfect - opposite the main square where the Day of the Dead market was in full swing. The room was large and the beds comfortable. The deal included off street secure parking (which is at a premium in Patzcuaro), full breakfast and a nightly feliz de hora (happy hour). All the main attractions are within easy walking distance. The "living room" and sun deck provide a quiet oasis during the day. The adjoining restaurant serves excellent food - both gringo style and Mexican. We will return.

  • Liked — Location
  • Disliked — A little cold at this time of year
  • Stayed November 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank elpavorealblanco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michigan
Level Contributor
363 reviews
136 hotel reviews
common_n_hotel_reviews_1bd8 271 helpful votes
5 of 5 bubbles Reviewed March 11, 2007

We spent two nights in Patzcuaro in early March. We booked directly over email and paid 1240 pesos per night including taxes, exactly what was stated in our email confirmation.

We had a very nice stay at this hotel and would stay there again. The highlight of our stay was the very fine regional cuisine offered by the in-house restaurant., Dona Paca's. Everything we had here was delicious and really helped to dispel the notion that Mexican food is just tacos and nachos. To really enjoy it it helps to have a foodie guidebook that translates menu items and directs you to the best local dishes and . The restaurant is very pleasant and nicely appointed.

Other posts on this site make the point that this is not a luxurious hotel. We concur with this. The furnishings are simple, tasteful, and in character with the building. The back living room (which is available to all guests) is decorated in bright colors and is most definitely FUNKY in its decor. In fact, the whole place is pretty funky looking. But, it is fun and unique.

Others have noted that the hotel is dark and cold. The rooms are very dark, but there isn't much you can do about re-designing a building that is about 400 years old--that's part of the charm of a historic building. The decor includes dark wood furniture and the doors and wood work are also of very dark wood. There is a double door in all the rooms that opens onto a small micro-balcony. This is the only source of natural light, so, yes, the rooms are dark. But, they do light the room with modern light fixtures so you can see well at night and read in bed without any problem. There is also a space heater in the room should you be cold, but we never were.

The hotel and the rooms are all very clean. I'm a clean fanatic and it was spotless to me.

The staff does not speak much English, so you will do much better if you can speak a little Spanish here. While we were there they were helpful about pointing out useful things to do, but our conversations were limited. The wait staff in the restaurant were delightful. After we raved about a particular salsa they served us they indulged us and told us step by step how to make it once we got home.

The public relations person at the hotel was very helpful prior to our arrival finding out about bus schedules for travel to Zihuatenejo. They pinpointed the quickest route and sent us accurate info. So, I only have good things to say about her. [ FYI: we ended up taking a taxi to Uruapan and then getting on a non-stop bus directly to Zihua. Very efficient for one-way travel.]

As for noise, we found it to be stone quiet when we were there. Our room overlooked a side street, not the main plaza. It might have been that we were comparing the noise to our experience in Morelia where the Hotel Los Juaninos was quite loud with resptect to street noise (but beautiful!)


Stayed March 2007
Helpful?
2 Thank pyegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver BC
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed February 14, 2007

This beautiful 17th century Hacienda is perfectly situated on the main square and COULD BE a wonderful place to stay.
Unfortunately despite our lovely room with a balcony, overlooking the square all was far from perfect.
The whole hotel is icy-cold and the small heater provided was totally inadequate. It didn't help that the maids shut off the unit when they made up the room. In addition the heavy wooden shutters did little to block the loud bass sounds coming from the locals' cars cruising the square, throughout the night,with their boom boxes on full blast. And as each vehicle passed the entire room (bed included) vibrated as though in an earthquake.
We stayed a week (more about that later) but other guests who checked out prematurely because of the cold and depressing atmosphere of the dark inner rooms, said there was no noise or vibration in their room.
The rooms have no phones and there is no public phone in the hotel.
The owner and a "public relations" person were the only English speaking people associated with the hotel but despite problems neither of them were available throughout our stay. Indeed one of the receptionists who initially appeared to speak English lost the abilty when faced with challenge and thereafter never uttered another word in English. When I demanded to speak with the owner at SOME time during our 7 days, they said she was "infirma".
The hotel boasts a "Purepechan" (local style) restaurant and an Argentinian restaurant and a bar/cafe plus a lounge for "happy hour" but the first was closed for lunch, the second was non-existant , the third served no food and operated very limited hours, and the "happy hour" was offered ONLY in a freezing cold uninviting room upstairs that nobody attended.
We had a confirmed reservation through Travelocity at an agreed price of $76.00 + 17% tax x 7nights, but the hotel charged my credit card on check-in, the full amount of our stay in Pesos. We were jet-lagged and happy so signed before realising that the amount charged was $65.00 more than our contract. When challenged they giggled and tried to blame the exchange. As indeed they might since the exchange throughout our stay was about 10.85 Pesos to the dollar compared to their rate of 12 Pesos to the dollar!
No-where in our month long trip did we encounter such a rate. It turned out they simply used whatever rate was required to bring the charge in dollars up to the posted rate in pesos. In other words: They wanted 7440 Pesos for the 7 days so that's what they charged regardless of the dollar-denominated agreement. To their credit Travelocity accepted collect calls from Mexico and called the hotel to protest, but to no avail, since all denied knowledge of English.
We likely would have left earlier but given they had my credit card
payment I doubted we would get a refund. Travelocity insisted we should not have been charged the whole amount up front.
After repeated protests by me and calls from Travelocity they reduced the rate to 11.05 ($13.00 overcharge) so on check-out they returned my signed Visa slip and accepted payment in Pesos. Recognising that to accept payment in dollars would have proved the overcharge, they refused payment in any other currency than Pesos.
On a closing positive note the young guys in the retaurant who also helped with the bags were very willing and all had ready smiles.
Also the included breakfasts were quite generous, although they didn't point out we had the choice of the menu. We came to realise that later in the week.
And finally, the parking, although several blocks away was free.
Patzcuaro is a wonderful town and the surrounding coutryside is fabulous. I would strongly recommend a visit.
BTW our new friends moved to the Casa Encantata.
And a great restaurant is Cha Cha Cha's.

  • Liked — Architectural aspects & location
  • Disliked — Cold, noisy,questionable practices
  • Stayed February 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank Flying-Dentist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Monica, CA
Level Contributor
82 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed January 4, 2007

This is exactly the sort of hotel we look for when traveling in Colonial Mexico: an old well maintained building, central location, large clean room, high ceilings, period furniture, and nice large and comfortable bed. The staff was terrific. The restaurant, Dona Paca, is one of the best in town. A large breakfast in the restaurant is included in the room price, which is a bargain, even without the breakfast.

  • Liked — Rooms, overall ambience
  • Disliked — Nothing
  • Stayed December 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank SurfJogger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed November 18, 2006

There are many reason why Mansion Iturbe has so many loyal customers and, having stayed there for a week, I can vouch for them all. The hotel/B&B is incredibly beautiful and immaculately clean; the staff is well trained, helpful and several of them told us how much they like their jobs; the restaurant has a menu of traditional food as well as more general local flavor; the location is perfect, directly across from the central plaza; the family who owns Iturbe (decendants of the original owners) are able to provide all the advice one might need to maximize one's stay there. They are completely reliable.

My husband and I stayed there for the Day of the Dead celebrations and had an unforgettable experience. We would, however, like to go back and visit another time so we could see Patzcuaro and the surrounding areas at a more typica time. Though if you are interested in Mexican artisans, they are all there during the week of Day of the Dead, just across the street from Mansion Iturbe.

  • Liked — The helpfulness of the staff
  • Disliked — n/a
  • Tips/Secrets — Reserve early
  • Stayed November 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
6 Thank Onnieon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed February 10, 2006

We recently rented a car for two days,(60$ day for a A.C.Jetta) taking a break from our stay at Las brisas in Ixtapa, and took the scenic 4 hour drive to Patzcuaro for a one night stay. (too short- 3 days needed) We were booked at Iturbe, located right on the the main square Quiroga, with a lovely glimpse of it from our little balcony. Solid double doors open to a cool corridor and then an inner courtyard, brilliant with color and flowers, one of the most charming scenes anywhere. Our room on the second floor, No.5, was large, elegant, with the nuances of centuries. Patzcuaro nights are very cold but our little heater kept us cozy. Remarkably, it is only one of a few rare times that I have experienced complete silence, as though we were in a deep snowfall up north. It was heavenly. I loved their colorful, second floor library and wished that here had been time to savour it. Their restaurant was warm and charming. Most memorable was the time spent afterwards in the back restaurant where the Three Amigos perform. Only one of them was there singing and playing the guitar, but it was magic and we were goners for this soulful, paaionate music. GO! Feel free to email me.

  • Stayed February 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank ladyelaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Mansion Iturbe

Property: Hotel Mansion Iturbe
Address: Calle Portal de Morelos 59, Patzcuaro 61600, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Michoacan > Patzcuaro
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
#2 Romantic Hotel in Patzcuaro
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Mansion Iturbe 3.5*
Number of rooms: 14
Official Description (provided by the hotel):
Former residence of one of the leading families in Patzcuaro, Mansion Iturbe is an enchanting Inn, nestled in front of Vasco de Quiroga Square with an outstanding location close to all major attractions. This XVII Century Mansion has been meticulously restored to its former splendor by the descendents of the original owners. Patzcuaro: the center of the Purepechan CultureHere at the center of the Purepechan Culture you will find history, traditions and folklore. Archeological Sites, the unique Lake Patzcuaro with its Islands and the world famous butterfly nets as well as the Indian villages that surround the Lake with high quality Handicrafts made by the Purepechas that make the region a paradise for Handcrafts lovers where you will be able to find: woven goods, ceramics, masks, copper crafts, straw handcrafts, textiles and much more!Come to Patzcuaro and enjoy this beautiful hidden treasure of the colonial Mexico from the XVI Century. Strolling the town from Mansion Iturbe is very easy due to its location close to everything, but Patzcuaro is also an excellent base to explore the tourist attractions of Michoacan.Patzcuaro and the Lake Region have a lot of festivities during the whole year to share with you, full of color and traditions. Don’t miss the traditional Market on Fridays in Patzcuaro!Don’t miss the traditional Market on Fridays in Patzcuaro! ... more   less 
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Also Known As:
Mansion Iturbe Hotel
Mansion Iturbe Patzcuaro

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