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“There are 4 stars on the wall but this a 2 star hotel.” 3 of 5 bubbles
Review of Hotel La Ceiba

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Hotel La Ceiba
Ranked #1 of 4 Hotels in Chiapa de Corzo
England
Level Contributor
94 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“There are 4 stars on the wall but this a 2 star hotel.”
3 of 5 bubbles Reviewed March 30, 2012

If you are expecting the advertised 4 star quality, this hotel would be a great disappointment. From my experience it is about a 2 star.

It is a convenient walk into the centre. It has a pool & air conditioned rooms so that's a plus. There are only 2 lounge chairs by the pool so grab them early!

  • Stayed March 2012
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Sabre44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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145 reviews from our community

Traveler rating
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    10
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
toron to
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed March 24, 2012

We stayed here one night so that we could visit the Canyon and for this it served the purpose. The room was clean, the bed comfortable and the air conditioning worked fine and was appreciated as it was 36 C! I had heard that the staff was not very interested in the guests and I would have to agree. The gardens are very pretty but the furniture around the pool is old and really should be thrown out. The pool didn't look too clean although it was being used. We had been warned about not eating in the resto so went elsewhere for dinner and breakfast. Staying there was convenient for us and it's really the only acceptable place in town

Room Tip: choose a room around the garden
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  • Stayed March 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Penny C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston upon Thames
Level Contributor
109 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 bubbles Reviewed January 7, 2012

Must admit I was surprised to see it advertising as a spa as it came across as a very basic 2 star hotel to me. Air con didn't work and had problems with the loo flush. Had light evening meal in the restaurant which was passable but otherwise didn't eat there. Staff are helpful. Can't get overly enthusiastic about the place, but don't think there are many other options in the area.

  • Stayed December 2011, traveled with friends
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank anonKingston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Mexico
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed July 27, 2011

it's an acceptable and affordable choice if you do not want to stay in Tuxtla Gutiérrez, but do not expect a high-quality hotel, in spite of its looks. It is two-star at most....
The gardens and atmosphere are beautiful; the restaurant and staff are not professional, though.

  • Stayed July 2011, traveled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank tomasoro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queensland
Level Contributor
73 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed March 27, 2011

La Ceiba is situated around beautiful lush tropical gardens, neatly tended. There is a sparkling swimming pool with tables & chairs and sun-loungers around it. Reception and housekeeping staff were quite friendly & helpful. Our room was spacious and clean, and the bathroom was clean with adequate hot water. The first night there, we ate at the restaurant - we ordered the pollo chiapanesco, and the bistek de res mexicana. These dishes were served without any of the usual accompaniments - salsas, tortillas, etc - just plonked on the table with nothing else but a neanderthal grunt.. When travelling, we generally order different dishes and sample eash other's meal,so both can benefit from the different flavours. When we ate the chicken, we found that although it was cooked, it was cold inside, indicating that it had been cooked, then put aside for an unknown amount of time, then partially and inadequately reheated prior to serving. As a result next morning we both had food poisoning. Be careful too when ordering drinks at the restaurant - the waiters make up the price as they go, putting a few extra pesos onto the price for some pocket money for themselves - they don't supply a written cuenta for drinks. These also come without the customary accompaniments, like limes, peanuts etc. There are plenty of other good restaurants within 5 minutes' walk from the hotel - but check first - some of them seem to close surprisingly early.

  • Stayed January 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Mungle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somerset
Level Contributor
261 reviews
146 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
3 of 5 bubbles Reviewed February 7, 2011

Chiapa de Corzo is a charming small town and La Ceiba is 100 m from the main square in a quiet residential district.. The hotel has a pleasant garden and a small pool. The staff are friendly and helpful and there is free wi-fi in the lobby. On site restaurant – arrived too late for dinner, but breakfast was good. We stayed in the main block where the rooms are adequate, but a bit dated and in need of a bit of TLC, but clean with good (and hot) water supply. Mosquito screens and aircon provided. The rooms in the block at the rear look a little more modern.
Very convenient for the landing stage for boats up the Sumidero Canyon

  • Stayed February 2011, traveled as a couple
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
1 Thank martyngs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed January 5, 2011

We found the hotel by chance, although choice is quite limited in Chiapa de Corzo. This is an excellent choice if your visiting the canyon and the city (walking distance to the embarcadero). The staff was very nice and accomodating.

  • Stayed December 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tjychab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel La Ceiba

Property: Hotel La Ceiba
Address: Avenida Domingo Ruiz 300, Chiapa de Corzo 29160, Mexico
Location: Mexico > Southern Mexico > Chiapas > Chiapa de Corzo
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #1 of 4 Hotels in Chiapa de Corzo
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel La Ceiba 3.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
La Ceiba Hotel
Hotel La Ceiba Chiapa De Corzo, Chiapas, Mexico

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