we wanted to reserve 3 rooms for new years eve for 5 persons but they were full and only had a suite left with a closed bedroom with1 bed , and another one with 1 sofa bed and we ask for a extra bed which they told us they had comfortable ones so they were no problems so when we arrived there was no extra bed we ask on our way to diner and the lady told us there was no problems as they still have plenty.....on our way back we had a bunch of sheets and blankest and no bed, so we asked what happen and we got answered that they didn't have anymore. no other explanation , no offer to do something to accommodate us....so my dad end up leaving for a 1h30 drive before the new year and we went all to bed at 11h.....sofa bed was awefull springs coming out curve in the middle....it was inconstant temperature so we freeze n sweat all night.....we just hope we wont be charged for the fifth person!!! i DO NOT RECOMMEND THIS HOTEL AT ALL, ARROGANT SERVICE FOR THE LEAST WE HAD AND HAD TO RUN THE ENTIRE HOTEL TO FIND CHARIOT FOR MY LUGGAGE. it was a unique moment for our family to meet again as we all live far from each other.....Ruined.
- Official Description (provided by the hotel):
- Get more value for your hard-earned money at the non-smoking Quality Hotel® Centre de Congrès in Saint-Jean-sur-Richelieu, QC near Carrefour Richelieu (shopping mall). Our Saint-Jean-sur-Richelieu hotel is located 20 minutes away from Montreal in the heart of Montérégie near attractions like Les Galeries Richelieu (shopping), Alphonse-Desjardins Stadium and Le Musee du Haut-Richelieu (museum). We offer 11 banquet and meeting rooms that can accommodate up to 500 people; and you can enjoy delicious local cuisine in our restaurant, Le Felix-Gabriel. ... more less
- Reservation Options:
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- Also Known As:
- Quality Hotel Centre De Congres Saint-Jean-Sur-Richelieu, Quebec