We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Poor service, walked out”

Restaurant Bel Air Enr
Ranked #12 of 28 Restaurants in Montmagny
Restaurant details
Reviewed September 15, 2017

We arrived in Montgamny after a 9 hr drive for an overnight stop. This restaurant was within walking distance of our hotel. Lots of cars around so thought it would be a good place. We were seated immediately and although the place was busy, we were waited on right away. That was the best part of the experience. We ordered salads and then a main course. It took about 20 minutes for apps to arrive. Caesar salad was disgusting, romaine lettuce drenched in dressing. 20 minutes later, a server came over and told us our server forgot to put in our order and it would be another 10 minutes. And we waited.....we asked our server how much longer and she just said ' I am sorry'. 1 hr and 5 minutes after arriving , we walked out. We spoke to 2 servers at the front counter who just said sorry. A man was standing at the counter with his back to us...assume he was the manager. No comments from him at all. I would never recommend this establishment.

    • Value
    • Service
    • Food
Thank Wjmackinnon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (36)
Traveler rating
Traveler type
Time of year
Language

1 - 5 of 36 reviews

Reviewed July 25, 2017

It isn't fine dining or high priced food but when it's been around since the 50s and still popular you know it's got to be good. We only needed diner fare so we settled on burgers, fries, onion rings and they were just great. It is a very popular restaurant filled with the over 40s crowd, generally having dinner early. The atmosphere is all about good service. It's generally quiet and quaint. It's definitely worth it and not expensive either. The wait staff ... young, pleasant and bilingual.

    • Value
    • Service
    • Food
Thank Douglas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2017

Had breakfast here on Canada Day, July 1st. The place was seriously understaffed. As far as I could tell there was one person in the kitchen and ONE person doing everything else out front. This is not a small place. This one woman had to clear and clean tables when customers left, give new customers menus and take orders, then serve the orders, give the bills and then ring them up at the cash register. The place had lots of breakfast customers and this one server was literally run off her feet. It seem unconscionable of the owner not to have at least two people working the front of the restaurant.
That said, the food was fine and each breakfast plate came with a nice, large assortment of fresh fruits.

Thank harpsncats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2017

We arrived early at the start of our next leg on the journey. It was already busy, however we were greeted and when the server realized we were English speakers, she spoke to us in very clear English and made us welcome.

We all ordered different items, including their Brunch Plate, which included cretons, a slice of meat pie and eggs. It was well presented and very tasty. We all agreed that this was one of the best meals of our trip across Canada.

There is plenty to choose from and I recommend that you try something new.

    • Value
    • Service
    • Food
Thank yaletowners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2016 via mobile

We had a very nice later supper here, and our experience was terrific: very good service, reasonable prices, perfect portion sizes - not huge, just right amount (I hate waste); excellent lasagna, delicious smoked meat (best fries!), good coffee, good house red wine. Very pleasant. We will come back if in area.

Thank Oakvillain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Restaurant Bel Air Enr also viewed

Montmagny, Chaudiere-Appalaches
Montmagny, Chaudiere-Appalaches
 
Montmagny, Chaudiere-Appalaches
Montmagny, Chaudiere-Appalaches
 
Montmagny, Chaudiere-Appalaches
Montmagny, Chaudiere-Appalaches
 

Been to Restaurant Bel Air Enr? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing