Given the reputation of the Fairmont hotels, we were extremely disappointed in our visit. The maitre D' and the wait staff were extremely rude and inattentive. They were not willing to go any length to serve and were very laissez faire. The front desk made an error on our bill causing us to come back after checking out to fix it. The room itself was very outdated, and the carpet dusty. Instead of the usual array of toiletries we received multiple conditioners but no shampoos, an error too late to correct once you are already showering. Overall, I would not recommend this hotel. It is completely overpriced, and definitely not a four or five star experience.
- Official Description (provided by the hotel):
- Escape from the ordinary and experience a delightful retreat at Fairmont Le Château Montebello, the world's largest log cabin! Nestled in the heart of the scenic Montebello village, surrounded by nature, the hotel is famed for its rustic yet luxurious accommodations, excellent service and refined gastronomy. Historically founded as a private club in 1930, Fairmont Le Château Montebello has had the privilege of hosting many political figures, royalty and other celebrities. The resort is now an ideal destination both for leisure and business travelers. Entertainment, local cuisine, relaxation and a warm welcome is what you will come to expect as we want your experience to be truly unforgettable. Beautiful surroundings and year-round activities offer our guests countless possibilities of adventures, including golf, cross-country skiing, snow shoeing, curling, tennis, squash as well as Canada's only Land Rover Off-Road Driving Experience! ... more less
- Reservation Options:
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- Also Known As:
- Fairmont Le Chateau Montebello Hotel Montebello
- Chateau Montebello
- Fairmont Montebello
- Montebello Fairmont