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“Magnificent Hotel - Always worth the visit”

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Fairmont Le Manoir Richelieu
Ranked #1 of 13 Hotels in La Malbaie
Certificate of Excellence
Dryden, NY
Level 4 Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Magnificent Hotel - Always worth the visit”
Reviewed September 13, 2013

Although we have stayed at this Grande Dame of a resort hotel on 5 occasions, we still find new treats each and every visit. We had thought that we had sampled all the restaurants until our most recent visit, but found that the Old Clubhouse at the golf course was one we had missed. It is certainly worth a visit !

Room Tip: The views from upper floors on the river side are worth the small premium. We were fortunate enough...
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  • Stayed July 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Rijobo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pierre_Papillier, Director of Operations at Fairmont Le Manoir Richelieu, responded to this review, September 26, 2013
Thank you very much for being such a loyal guest. We're happy to hear you were able to discover another one of our restaurants! We were delighted to read your lovely feedback regarding your last stay at Fairmont Le Manoir Richelieu and we are looking forward to welcoming you again!

Pierre Papillier
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,066 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (210)
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English first
Montreal, Qc
Level 5 Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 13, 2013

We have been to this hotel a few times (our honeymoon, summer travels). It is a far drive but once you are there, you don't want to leave ! This wonderful old manoir in the hills of La Malbaie is rich in history and warmth. The grand decor brings you back in time but is still contemporary.
Staff is always warm and helpful and the grounds and views are beautiful. The pools (one outdoor heated) are also a plus ! The dining rooms are gorgeous ! As in other Fairmont properties, the bathrooms are a little small, but keep an old victorian feeling.

Don't hesitate ! The Fairmont name is well represented here.

Room Tip: If you are only 2, ask for a room with a king-size bed !
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jazzfang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pierre_Papillier, Director of Operations at Fairmont Le Manoir Richelieu, responded to this review, September 26, 2013
How wonderful to read your recent comments regarding your last stay at Fairmont Le Manoir Richelieu! We're delighted to hear you enjoyed your visit, and your loyalty towards our hotel and our brand is very much appreciated. We all look forward to welcoming you back to the wonderful region of Charlevoix!

Pierre Papillier
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Ontario, Canada
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 12, 2013

This was the second time we stayed at this beautiful hotel with one of the most amazing views in this country. To celebrate our 55th wedding anniversary, we wanted to spoil ourselves and invited our children and grandchildren to join us. We had a family room on the 7th floor which supposedly sleeps 6. There were two double beds and a pull-out sofa. The problem was that once the sofa was pulled out, there was hardly enough room to walk past.
Unfortunately, the double bed my husband and I slept in were not at all comfortable, because of the dip in the middle of the bed. A queen-size bed with a firmer mattress would have been nice, but we did not want to complain and just enjoy being together.
The biggest surprise, however, was when we came back to our room after the first morning breakfast and saw what was on our beds. Knowing there were kids in our room, the chamber maid created two kissing swans with folded and twisted towels which she laid out on our bed. On the second bed was a doggy made of folded towels. It even had eyes made of paper cutouts, a collar and a ribbon on one of its ears. That was such a surprise that delighted the children and brought smiles to our faces.
I loved the small terry bath robes they had for our 9 and 7 year old grandchildren. They looked so cute in their fluffy bathrobes.
The heated outdoor pool with the waterfall was so much fun. We spent hours in that pool. I could hardly get the kids out of it. I loved the indoor saltwater pool in which I was able to swim laps without having anybody in the way.
All in all it was a memorable stay, it was so pleasant and relaxing. The environment was awe-inspiring and I must tip my hat to the hotel gardeners who managed to maintain this beautiful property and the beautiful flowers which were a joy to see. If only the family room had been a bit larger, and the bed more comfortable!

  • Stayed August 2013, traveled with family
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Helpful?
1 Thank Kim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pierre_Papillier, Director of Operations at Fairmont Le Manoir Richelieu, responded to this review, September 26, 2013
How wonderful to read your review. We are very happy to know that you chose our property to celebrate your anniversary and that, thanks to our colleagues, your stay was so memorable. Rest assured we have shared your comments with them as this type of recognition is very important. We have also made note of the comfort of the beds, and we will do proper follow ups. Thank you for taking the time to share your comments with us, and we are looking forward to welcoming you again!

Pierre Papillier
Director of Operations
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Canada
Level 6 Contributor
326 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed September 11, 2013

what a splendid classic hotel.exceptional service .where else can you watch the whales frolicing in the river in front of the hotel.spacious well appointed rooms.how nice is that campfire they start each night that scents the air with woodsmoke.the spa is fabulous.a very romantic and relaxing stay.avoid the hotel restaurants,better options are nearby.

  • Stayed September 2013, traveled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank 57chef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pierre_Papillier, Director of Operations at Fairmont Le Manoir Richelieu, responded to this review, September 26, 2013
How wonderful to read your recent comments regarding your stay at Fairmont Le Manoir Richelieu! We're delighted to hear you enjoyed your visit earlier this month. We all look forward to welcoming you back to the beautiful region of Charlevoix!

Pierre Papillier
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 8, 2013

If you're in relax mode, check in and make sure you get a view of the river. Sitting and watching the ships go by and the tide come in and out would be enough. But then you may choose to go for a walk along a trail, get lost in the bells and whistles of the slots at the Casino, or enjoy a delicious breakfast buffet. It's worth it to go for a short drive east past La Malbaie along the river route for more spectacular views and on the drive back you can admire the view of Le Manoir from across the bay. Highly recommend this hotel.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank TOFoods
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pierre_Papillier, Director of Operations at Fairmont Le Manoir Richelieu, responded to this review, September 12, 2013
How nice to know you were able to rest and relax at our beautiful property. Thank you so much for taking the time to share your comments with us. We are very happy to know you enjoyed your stay with us and we certainly look forward to welcoming you again soon!

Pierre Papillier
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gatineau, Canada
Level 5 Contributor
92 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed September 8, 2013

While on vacation in the Malbaie, I decided to treat myself to the Fairmont spa while my husband played golf. While we both enjoyed our experience here, I could not remove the glow from my husband's face when we met at the bar. He was like a kid who just got back from Disneyworld, mesmerized, in a awe! He had taken some gorgeous pictures of the the first tee-off overlooking the St-Laurence. It was so beautiful that I wanted to see for myself so the next morning before our departure, we asked to be taken to the Clubhouse so that I too could appreciate the view. OMG, it was breathless! If your ever in that area, it is worth the stop.

Room Tip: Since we were staying elsewhere, I cannot comment on the rooms of food. But I I go with my experien...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank 13Pura_Vida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pierre_Papillier, Director of Operations at Fairmont Le Manoir Richelieu, responded to this review, September 12, 2013
How wonderful to read your review regarding your visit at Fairmont le Manoir Richelieu! We’re delighted to know you enjoyed your golf and spa experience, and that you were able to enjoy our breathtaking views from the golf course. We sincerely hope next time you come to Charlevoix you will choose our property for accommodations. We are looking forward to seeing you again!

Pierre Papillier
Director of Operations
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Jamaica, New York
Level 4 Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 5, 2013

One of the best "buffet".The food was really good with many selections.The staff was attentive.We didn't speak French (except for basics).They understood and helped us.The chocolate fondue with fresh fruits was delicious.I would definetly go there again.They are across the walk way from the Casino,that was great.

  • Stayed August 2013, traveled with friends
    • Value
    • Service
Helpful?
3 Thank loveslife1643
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pierre_Papillier, Director of Operations at Fairmont Le Manoir Richelieu, responded to this review, September 9, 2013
Thank you very much for taking the time to comment on your recent visit. We are very pleased to hear you enjoyed your experience at our Bellerive Restaurant. We sincerely hope to welcome you again to our wonderful location!

Pierre Papillier
Directeur des Opérations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairmont Le Manoir Richelieu

Property: Fairmont Le Manoir Richelieu
Address: 181 rue Richelieu, La Malbaie, Quebec G5A 1X7, Canada
Phone Number:
Location: Canada > Quebec > La Malbaie
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 13 Hotels in La Malbaie
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Fairmont Le Manoir Richelieu 4.5*
Number of rooms: 405
Official Description (provided by the hotel):
The entire team of Fairmont Le Manoir Richelieu welcomes our guests to experience unique gastronomy, spectacular views and the abundance of activities available in the picturesque region of Charlevoix. Located only an hour and fifteen minute drive from Quebec City, nestled between mountains, forest and the scenic village of La Malbaie, our property, offering 405 rooms and 4 restaurants is the ideal retreat whether you are in need of a peaceful getaway or an active expedition. Our team’s mission is to make you feel at home and we will ensure everything runs smoothly from your arrival to your departure. Winter activities at Fairmont Le Manoir Richelieu include: snowmobile, dog sledding, snowshoeing, cross-country skiing, as well as skiing in one of the nearby ski resorts, Le Massif or Mont Grand-Fonds. During the summer season, countless options are also available to you: whale watching, 27-holes world class golf course, mini golf, tennis, outdoor pools, hiking…to name a few! Since we care about the whole family’s well-being, children are invited to enjoy the exciting activities available within our children’s Beluga Club. The possibilities are endless at Fairmont Le Manoir Richelieu, and our concierge will be delighted to assist you with any request you may have concerning the area activities, such as the Astronomical Observatory of Charlevoix, the Hautes-Gorges-de-la-Riviere-Malbaie national park, the trail of flavors and The Baie-Saint-Paul village. Located next to Fairmont Le Manoir Richelieu is the Casino de Charlevoix, offering guests the opportunity to test their luck and experience the vibrant nightlife that is waiting right outside our doors. For a perfect afternoon escape, unwind at the Spa du Manoir and treat yourself to one of our signature treatments, complete with a dip in the Jacuzzi or the indoor pool. ... more   less 
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Also Known As:
Fairmont Le Manoir Richelieu Hotel La Malbaie
Fairmont Hotel La Malbaie
Fairmont La Malbaie
La Malbaie Fairmont
Fairmont Le Manoir Richelieu La Malbaie, Quebec, Canada

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