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“Not worth nmore than 80$ a night”

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Hotel Pavillons Le Petit Manoir du Casino
Ranked #4 of 13 Hotels in La Malbaie
Certificate of Excellence
Reviewed July 30, 2012

once again was able to assess that La Malbaie is a real tourist trap.

Other than the casino and hiking, not much to do and prices are too high.

At this hotel, old room with old tv set etc for $215 a night including dinner and breakfast

Dinner similar to what was offered in other quebec places 20 yrs ago. Escargot in garlic butter and terrine then steak, shrimp or chicken. Should change the chef and get some new cuisine for the price they charge.

No parking almost and staff not friendly and useful at all.

I would suggest people to go to LaRemontee or Auberge de la Falaise, a bit more expensive but like Auberge de la falaise, a meal worth the price.

The package which cost us $215 was not worh more than $150 compared to what we pay elsewhere in the province.

BEWARE

Room Tip: nothing good there for the price they charge, go elsewhere
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  • Stayed: July 2012, traveled as a couple
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2  Thank Edou44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
danniecaron, Responsable relations clients at Hotel Pavillons Le Petit Manoir du Casino, responded to this reviewResponded July 31, 2012

Dear traveler,

thank you for your comment filled on TripAdvisor.
We are sorry to read that your stay does not go as you like.

You seem disappointed about Charlevoix destination and particularly Malbaie place.
It's your opinion but let us inform you that there are many activities and festivities offered throughout the summer in Malbaie. Tourist information office is also a great job and offers a complete website.

It is true that prices, during summer, are higher than during Automn.Tthis rule applies in all summer tourist areas and it is not unique to La Malbaie.

Concerning our restaurant, we know that, unfortunately, it is our weak point in peak times and we do our best to change that.

About parking, we are very surprised by your comment because we offer a large parking near our hotel and near the pavilions.

We regret that your stay in Malbaie does not leave you a pleasant memory as the majority of our fellow travelers.

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34 - 40 of 306 reviews

Reviewed July 11, 2012

We had a big room with 2 beds, fridge, stove, coffeemaker, etc. for $119.00 + taxes It included a very nice hot breakfast.

There is a casino down the hill. The hotel has a shuttle but ... you can take the shuttle from the hotel to the casino NOT from the casino to the hotel. We were told by the hotel staff that we had to take a taxi to get back to the hotel. Kind of weird, isn't it? We ended up walking both ways ... only a 10 minute walk

Room Tip: We stayed in Pavillon A ... did not have a view but there is a room near the lobby where you can sit...
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  • Stayed: July 2012, traveled as a couple
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1  Thank Baboone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
danniecaron, Responsable relations clients at Hotel Pavillons Le Petit Manoir du Casino, responded to this reviewResponded July 19, 2012

dear traveler,

what a pleasure to read these few lines about your stay at the Petit Manoir du Casino.
We appreciate feedback from our customers.

Regarding the shuttle between the hotel and Casino, this incoherence comes from a prohibition and not a deliberate choice of our part.
We can drive our guests to the Casino but we can't bring them back.

Hope to see you soon in Charlevoix.

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Reviewed April 24, 2012

We went to the Pavillons Le Petit Manoir du Casino in November. The rooms are exceptionally big and there is an electric fireplace and a hot tub in the room. The place is very clean, there is a swimming pool there and the view is spectacular. We see St-Lawrence river from the room. We can have breakfast in the small eating area and we can have dinner at the Petit Manoir du Casino nearby. We had a good time. We can go to the Casino at night and see the show. During the day, there are trails where we can take long walks near Manoir Richelieu which is just beside the Pavillons. Overall a great place for a reasonable price.

Room Tip: The swimming pool is in Pavillon A and the firness small room is in Pavillon B.
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  • Stayed: November 2011, traveled as a couple
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Thank serena68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
danniecaron, Responsable relations clients at Hotel Pavillons Le Petit Manoir du Casino, responded to this reviewResponded May 4, 2012

WOW!
Thank you for your cheerful comment.

we are happy to read your hapiness and we hope you will come back soon in Petit Manoir of casino hotel.

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Reviewed March 14, 2012

Very nice place, beautifull view, perfect service, clean; swimming pool and spa, and a tourbillon in the room. I took a package ( motoneige), for 179$ (2 adults 2 kids), a night, include breakfast (in the place, small dinning room), and souper (at the Hotel le petit manoir du casino, at 2 min distance, with navette service), very, very recomendable.

  • Stayed: March 2012, traveled with family
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1  Thank Isamira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
danniecaron, Responsable relations clients at Hotel Pavillons Le Petit Manoir du Casino, responded to this reviewResponded May 22, 2012

Thank you to testify about your stay in Hotel & Pavillon Le Petit Manoir du Casino.
We are enjoy to see that your stay has been so nice.

Hope to see you soon again in Charlevoix! You're welcome!

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Reviewed February 26, 2012

We spent a few days at le Petit Manoir du Casino visiting the region. We took a studio in one of the Pavillons which is built uphill behind but much higher than the Casino. Our room had a magnificient view on the Saint-Laurence river particularly in the morning at sunrise. The breakfast, which was included in the price, was average but the employees were kind and helpful. We used to have a walk in the forest in a trail that starts at the Casino and continues along the river in the west direction. Generally we had lunch at different restaurants of the region and light supper in our studio. Briefly, we enjoyed our stay at this studio.

Room Tip: Take a room with a view on the river
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  • Stayed: May 2011, traveled as a couple
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Thank RALF013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
danniecaron, Guest Relations Manager at Hotel Pavillons Le Petit Manoir du Casino, responded to this reviewResponded May 22, 2012

Dear traveler,

Thank you for the good comments about our hotel. I am glad that you enjoyed your stay with us and that you appreciated the comfort of your room and the exceptionnel view on the St Lawrence River.

It will be a pleasure for us to welcome you back next time you visit Charlevoix.

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Reviewed September 19, 2011

Hotel is located in Pointe-au-Pic, about 5 min walk from the Casino. We got a package for a room, casino voucher, supper and breakfast for a very decent price. Room we got was a basic interior room, very small for North American standards, but big enough to move around if you don`t have too much luggage. It was clean and convenient. Initial reception from the staff was extremely cold but got better, and then on departure we realized the lady had told us the package was $135C when it was in reality $145C - but they accepted to charge us $135C. The supper at the restaurant was just OK, food was what I would expect at the Zellers food court, and breakfast was alright - eggs and bacon - hard to miss.

  • Stayed: September 2011, traveled as a couple
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1  Thank fcsklabrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
danniecaron, Responsable relations publiques at Hotel Pavillons Le Petit Manoir du Casino, responded to this reviewResponded September 30, 2011

Thank you very much for these great reviews, we hope to see you very well in the region of Charveloix.

Dannie

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Reviewed August 30, 2011

The room was quiet cheap for the price, really small and not very clean. The employees working there not very friendly and not enough parking for all the hotel. Avoid to stay there and visit one of the B&B instead.

  • Stayed: August 2011, traveled as a couple
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1  Thank Mag G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
danniecaron, Responsable relations publiques at Hotel Pavillons Le Petit Manoir du Casino, responded to this reviewResponded September 1, 2011

We are very sorry for this bad experience, we assure you that management will meet the people involved so that this situation never happens again.

Thank you for your comments

Dannie

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Additional Information about Hotel Pavillons Le Petit Manoir du Casino

Address: 525 Chemin des Falaises, La Malbaie, Quebec G5A 2V5, Canada
Location: Canada > Quebec > La Malbaie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #4 of 13 Hotels in La Malbaie
Price Range: $84 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Pavillons Le Petit Manoir du Casino 3.5*
Number of rooms: 191
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Also Known As:
Hotel Pavillons Le Petit Manoir Du Casino La Malbaie, Quebec, Canada

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