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“Deceptive”
Review of Riotel Bonaventure

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Riotel Bonaventure
Ranked #1 of 1 Hotels in Bonaventure
Toronto, Canada
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Deceptive”
Reviewed July 9, 2010

looked great on website but not once you are there. Small dingy hotel. Staff spoke some English. Food was horrible. Ordered the Seafood medley and the Lobster appeared to have been boiled some hors before and reheated. Was overcooked and tasteless. I get better lobster in landlocked Sothern Ontario.

  • Stayed July 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wooooooooooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riotel, Responsable relations clients at Riotel Bonaventure, responded to this review, August 2, 2010
Dear reviewer,
Thank you for submitting your comments on trip advisor. The Riôtel Bonaventure, originally named Le Château Blanc, was built in 1906, this establishment is an integral part of the heritage of the picturesque village of Bonaventure. So we obviously kept its outside specific architecture. But regarding the accommodation, we constantly try to improve our rooms. We have 8 rooms completely renovated last year and we continue to enhance the hotel, for example, we changed the bedding (there are now duvet and pillowtop mattress pad in every room). Of course, we offer varied accommodation to suit all budgets and needs.
About our restaurant, I'm sorry you do not appreciate your plate but I am surprised that you had the feeling that the lobster had been reheated because I can guarantee that all our seafood are daily fresh and cooked on demand. I understand your frustration and invite you to contact me directly if however you plan an another trip to Gaspe peninsula in order to suggest a room category that best meet your needs.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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105 reviews from our community

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    42
    30
    13
    7
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Newark, DE
Level 4 Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed July 28, 2006

The hotel looked so nice on the website but was actually dingy and depressing. That staff--some spoke English and some didn't, but were okay with our rudimentary French--were entirely indifferent to our comfort. At 5:00 in the afternoon we checked in, a very loud noise started up next door to our room--when I called the front desk, the clerk said "Ah yes. That is our kitchen fan. It will run until 9:00 pm." (She didn't mention that it would also start at 6:30 am.) It didn't seem to occur to anyone that people who booked a room for three days might actually want to use the room during the daytime.

The rooms were very small and not very clean. (We found little black insects in our bed that looked like sand fleas.) There was no air conditioning, and in order to cool off the room by opening the window, we also had to leave the curtains open, which meant that anyone who walked by our room could see right in, even while we were asleep.

Our room looked out on the sea and we enjoyed the vista very much from our terrace. But the beach was rocky and the water was dirty. There was a large pipe next to the hotel beach spewing something into the water that looked mighty suspicious. Although we had looked forward to swimming, we took one only swim--after two blobs of brown gunk floated by, we got right out of the water, and that was it.

The nicest thng about the hotel is that they did not object at all--or charge us anything--when we cancelled the last night of our stay.

  • Liked — the view
  • Disliked — noisy and dirty
  • Tips/Secrets — don't stay more than one night
  • Stayed July 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DEtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Riotel Bonaventure

Property: Riotel Bonaventure
Address: 98 Avenue Port Royal, Bonaventure, Quebec G0C 1E0, Canada
Location: Canada > Quebec > Gaspesie Region > Bonaventure
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Bonaventure
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Riotel Bonaventure 3*
Number of rooms: 32
Reservation Options:
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Also Known As:
Riotel Bonaventure Quebec

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