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Dreamweavers Cottages and Vacation Home
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Reviews (38)
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Reviewed August 21, 2007

We stayed at Dreamweavers cottages (Rustico - North Rustico, Prince Edward Island) for four nights at the beginning of August 2007. Our plan was to stay seven nights, but on the fourth night we found that our cottage is infested by mice. We first saw one running under the fridge and when I moved fridge he/she run under the stove. After removing the stove, I found that that area was not cleaned at least last two years and that there is a hole in the wall for our little friend's convenience. I plugged the hole with a piece of plastic and my daughter and wife went to sleep. I stayed in the living room and after maybe an hour I saw another mice looking at me from under the heating element. When we reported this to the lady who owns cottages she tols us that day before other guests also saw mice but they put some poison and some traps and everything will be fine. When we said that we would rather change accommodation she accepted to refund money for remaining nights (no offer for compensation for the night that I spent hunting mouse), but explained to us that we are very lucky because it's her policy to take money for the wole stay without refunds (no satisfaction guarantee. She also accused us that we are making two much fuss about two little mice and that if we ever stayed in cottages we should know that mice can always enter. She did not really care as most accommodations were full and we saw later that day that "our" cottage was rented to the family with toddler.

So, if you like to share your habitat with rodents this is a place for you. If not, stay away from Deramweavers.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dreams011, Manager at Dreamweavers Cottages and Vacation Home, responded to this reviewResponded May 6, 2009

As manager of Dreamweavers Cottages and Country Escape I would like to correct the inaccuracies in this review. As I discovered from QTS, PEI's licensing authority, after this incident, because of a mild winter and a decline in the fox population, PEI experienced a big jump in the field mouse population in the summer of 2007. Apparently I wasn't the only one who had problems with them coming into the buildings, something that normally only happens in the late fall when we are closing down and they are seeking shelter. As I tried to explain to these guests in late fall we have to be super vigilant but I had never heard of mice coming inside in the middle of the summer when they are much happier out in the fields. I explained this to try to reassure them but it had the opposite effect.

QTS did an inspection that day and advised us to spray additional foam under one of the rads even though there were no holes that we could see. We consistently plug any holes with foam but a field mouse can get in a hole the size of a dime. The inspector also advised us that It's quite possible the mouse came in if they left a door open for very long.

I spent about two hours with these guests trying to calm them down and find them alternate accommodation that was comparable to 3.5 star Dreamweavers with a pool, not an easy task at the peak of the peak season. It seemed that the more I tried to help the more upset they got to the point where they told me they were leaving PEI. I did in fact offer to reimburse these guests for the night of the unwelcome visitor.

I definitely did not rent this cottage again until we had passed inspection and caught the offender (that afternoon with peanut butter- works every time) and had no more evidence of his or any of his potentially confused buddies' presence. We have consistently been included in the PEI Quality Incentive Program for cleanliness and quality and put a lot of work and thought into creating a clean, safe and restful atmosphere for our guests. I am very grateful to a guest who just booked who let me know about this review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2015
Google Translation

  • Stayed: June 2015, traveled as a couple
    • Location
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dreams011, General Manager at Dreamweavers Cottages and Vacation Home, responded to this reviewResponded September 27, 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2008
Google Translation

  • Stayed: July 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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