I rarely write a review and wish this one were positive. I am a resident of PEI who enjoys taking in the finer dining options that come with tourism's high season. However, I will no longer include Dalvay By The Sea among my points to visit. My reasons for this are simple. I have twice been disappointed by the substandard service, and recently visited for lunch and was unimpressed by the quality of the food. This historic venue has lost its lustre since the change in management some three years ago. It's apparent from the kitsch life-size cut-out of the Duke and Duchess of Cambridge that stands next to the front entrance. We arrived a few minutes past the time when lunch service ends. The server made no attempt to check with kitchen staff, despite our obvious desire to stay. We believe a manager voluntarily stepped in to assist with our request. The manager maintained a calm professional manner but the server did nothing to hide her annoyance. Mistakenly, the manager told the same server to take our order. Needless to say, her manner was lacking. But then, so was the server's who waited on us last season. When the food came, we were further let down. If this is the standard the hotel has set for its patrons, buyer beware. We could have had a far better meal in a pub in Charlottetown. This venue smacks of a place that has outlived its reputation and pretends to be something it is not. I say this with sadness because I still remember a time when it did live up to its good name.
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