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“Disappointment at North Winds, Poorly Managed”

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Brackley Beach North Winds
Ranked #1 of 2 Hotels in Brackley Beach
Certificate of Excellence
GreenLeadersSilver level
Orland Park, Illinois
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Disappointment at North Winds, Poorly Managed”
Reviewed July 24, 2012

The positives; the room was spacious, as was the bathroom. It appeared clean, however the fly on the window and the tacky fly swatter hanging in the closet area were not very welcoming.

Internet is sporatic, breakfast is ho hum, crowded for tours, bus your own tables is not what vacationers are searching for. Owners were rude to us after we complained about the breakfast and poor Internet connection. They did not know how to converse with people, and to make them feel welcome. They chose to ignore us when we entered the office/cafe area.

Too much money was spent on outdoor exercise equipment where winter prevails in this area most of the year.

Tours have other options, hopefully this one will secure another location.

Office closes at 10:00 p.m.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank STS36505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murray M, Owner at Brackley Beach North Winds, responded to this review, July 30, 2012
Thank you for voicing your concerns. I regret that you were not happy with your stay.

We take great pride in our accomodations and the service that we provide our guests with, including our deluxe continental breakfast.

My staff offered to change your room to ensure you better internet access and to prepare you a breakfast that suited your needs, which you declined.

Should you wish to contact the owner and suggest what better options we could have offered
he would be pleased to hear from you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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167 reviews from our community

Traveler rating
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    73
    19
    3
    3
See reviews for
38
83
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • Any
English first
White Marsh, Maryland
Level Contributor
67 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed June 21, 2012

Nice hotel on well maintained and manicured grounds in the middle of nowhere. Had a walking trail with exercise stations, a heated pool and hot tub. The room was clean and spacious with a mini fridge, microwave and coffee maker. The window air conditioner is undersized for the room. The staff was accommodating but if one makes tea in the room the other is not allowed to bring a cup of coffee from the breakfast room. Lots of mosquitos here and the breakfasts offered were not so good. The small breakfast area is scent/fragrance free, the first we have ever seen in our many years of travel. The restaurant next door had great prices but the quality of the food was poor. Overall a very nice stay but I would recommend that you get your food in town.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank acornsup1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Owner at Brackley Beach North Winds, responded to this review, June 23, 2012
Thank you for your rating. We, along with our staff, take great pride in our property.

We are aware that our air conditioners are not as efficient as they should be, and we do have a new system ordered. Just patiently waiting for the company to install them.

We have coffee and tea availabe in the office at all times, and you are more than welcome to bring it to your room. Sorry for the misunderstanding.

We do try to provide a scent free environment for our guests.

We are sorry to hear that you did not enjoy our breakfast. It is a deluxe continental breakfast, and we do include couple of choices of protein. We have many repeat guests that say they keep coming back for our homemade baked goods, especially the cinnamon rolls.

Unfortunately, we do have our moments that mosquitoes hang around our property. Fortunately, not all the time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisiana
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 9, 2012

Another stop on our tour. VERY CLEAN and well kept. The room was large enough for our needs and the view from our window was beautiful. After a long day in beautiful Charlottetown we opted to get our dinner to go from the restaurant next door and enjoy in our "room with a view" with a bottle of wine we picked up in town. Very enjoyable!

  • Stayed June 2012, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank moneeboloney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murray M, Owner at Brackley Beach North Winds, responded to this review, June 10, 2012
Thank you for the compliment. We are glad you enjoyed your stay. Come back and see us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Anthony, Canada
1 review
Reviewed February 22, 2012

If you're looking for a quiet place to stay, yet only 15 minutes drive from the activities of Charlottetown and Cavendish, this is the place for you. Our kitchenette with private bedroom was extremely clean. Indoor heated pool and fitness room were added perks. A nice breakfast was included. Staff was very friendly and extremely helpful. We plan to visit again.

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank R M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskatchewan
Level Contributor
160 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed January 30, 2012

Our tour spent 2 nights here and it was one of the cleanest and unique places we had seen. A very modern facility surrounded by a vast green space and walking trail. You can get activity supplies from the front office, we chose Bocce Ball.
We were lucky to be assigned a room in the lower building which was fantastic. In room hot tub, double shower, kitchenette etc, made it a wonderful stay.
The restaurant was only available for breakfast. The first morning it was very good, the second day not so. The selection of restaurants in the area is very limited. We walked about half a mile to the local burger joint which was satisfactory.
The manager was very pleasant and was willing to provide information to anyone who asked.

  • Stayed July 2011, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sasktravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winmalee, Australia
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed January 5, 2012

Rooms were basic but met our needs having kitchen. Loved the hot tub and pool. Great location and friendly helpful staff.

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jennyleetee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Willow Street, Pennsylvania
Level Contributor
113 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed November 1, 2011

Room had squashed mosquitoes and flies all over the wall and ceiling (it even included a fly swatter ). Really a bare bones type of room. Very unimpressed. Not a great location. In the middle of nowhere

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alan17584
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Brackley Beach North Winds

Property: Brackley Beach North Winds
Address: 3828 Portage Road | Rte 6, Brackley Beach, Prince Edward Island C1E 1Z3, Canada
Location: Canada > Prince Edward Island > Brackley Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Brackley Beach
Price Range (Based on Average Rates): $
Hotel Class:2 star — Brackley Beach North Winds 2*
Number of rooms: 66
Official Description (provided by the hotel):
Rural property just 2 miles to National Park Beach. Open year round 13 miles to Charlottetown or Cavendish .We are very central with a delux continental breakfast included. Our property has a complete gym,hot tub outside,Sauna,and an indoor pool.We feature 13 kitchenettes with three beds ea,21 two person whirpool tubs units and all our rooms are extra large. ... more   less 
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Also Known As:
Brackley Beach North Winds Hotel Brackley Beach
Brackley Beach North Winds Prince Edward Island, Canada

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