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“rudest people, horrible experience” 1 of 5 bubbles
Review of Pomodoro Trattoria & Wine Bar

Pomodoro Trattoria & Wine Bar
Ranked #8 of 25 Restaurants in Wellington
Price range: $22 - $34
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Dinner, Lunch, Accepts American Express, Accepts Mastercard, Accepts Visa, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Street Parking, Waitstaff, Wheelchair Accessible, Wine and Beer
Toronto, Canada
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“rudest people, horrible experience”
1 of 5 bubbles Reviewed August 4, 2013

My husband and i stopped in, knowing there was a bar, to sit and grab some local wine and an appetizer on our way home from sandbanks, saturday, aug 3. A waitress told us the kitchen couldn't handle our order, so we had to leave, despite the empty bar and tables. When explaining we were just coming in for an appetizer and wine, she got approval from the chef and the owner so that we could sit at the bar (strange). Once seated, the bartender started saying rude things about us to other staff right in front of us, complaining that we were taking up space for other patrons with "reservations". In all of my experience dining I have never been treated with such rudeness, to the point where we were so uncomfortable with how she was looking at us, we decided to leave. I would never step foot again in a place with such demeaning staff. Most restaurants nearby are wonderful and friendly- do not waste your time or support a place who treats their patrons like they are doing something wrong by sitting down at an empty bar for a glass of wine.

  • Visited August 2013
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank kel880
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
K-Lynn-Kennedy, Owner at Pomodoro Trattoria & Wine Bar, responded to this review, August 6, 2013
We always encourage reservations, especially on the weekends. This way we can provide the high level of service that we believe is as important as our food. I understand our staff conveyed to this to you but since you insisted and we attempted to comply. Despite the intensity of the weekend, this does to excuse rudeness. We sincerely apologize.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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161 reviews from our community

Visitor rating
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    13
    13
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Toronto, Canada
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Good food!”
5 of 5 bubbles Reviewed July 31, 2013

Great atmosphere and food. Reservations recommended (we didn't have one but sat at the bar which was fun).

Visited July 2013
Helpful?
1 Thank aec82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
81 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Excellent Meals”
5 of 5 bubbles Reviewed July 30, 2013

The food was excellent - traditional dishes with a local twist which made them special. The seating space is limited so a reservation is recommended as this place is popular and one of a very limited choice of resturants in Wellington.

Visited July 2013
Helpful?
1 Thank caperOttawa_Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
13 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Great Italian in PEC”
5 of 5 bubbles Reviewed July 23, 2013

After a number of meat-filled meals, we needed some pasta. Pomodoro was just right! Our pastas were all great, al dente for sure, with a great homemade tomato sauce. Also, the portions were not overdone; a nice surprise. We left fully satisfied, and absolutely recommend Pomodoro to anyone.

Visited July 2013
Helpful?
2 Thank madluk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
15 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“A must try”
5 of 5 bubbles Reviewed July 21, 2013

My husband I had a lovely meal at Pomodoro last evening. We started with the Fritto Misto. What a beautiful way to start the meal. The basil pesto sauce is amazing! My husband had the spaghetti and meatballs. Very yummy. My butternut squash cannelloni was excellent. Lots of wines to pick from including wines from Italy. Don't miss the Sfingi for dessert especially if it comes with the butterscotch bourbon sauce - wonderful. The wait staff was attentive and all in all a great evening. Wonderful ambiance - loved the lighting.

  • Visited July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank Joanne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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