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Element Vaughan Southwest
Ranked #2 of 14 Hotels in Vaughan
Certificate of Excellence
GreenLeadersGold level
A TripAdvisor Member
21
Reviewed June 15, 2014 via mobile

Stayed here with our lacrosse team for two nights. Despite a couple minor things in our room the staff worked really hard to rectify everything and then double checked to make sure everything was to our liking! A big thanks to Archie and Stephanie at the front desk and all of the very personable staff!

Stayed: June 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Element H, General Manager at Element Vaughan Southwest, responded to this reviewResponded June 16, 2014

Thank you for taking the time to write a quick review and acknowledging two of our team members at the Element Vaughan Southwest. It was our pleasure be your hotel of choice for your tournament. Glad to read that our team was able to fix/remedy your issues and that you were able to enjoy your stay with us.
We hope that if your plans in the future bring you back to Vaughan, we would love the opportunity to welcoming you back.
Warm regards,
John Caneco-General Manager

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Reviews (280)
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212 - 218 of 280 reviews

Reviewed June 11, 2014

i have been here for 4 nights and have 2 more to go. Everyone here from the front desk to the service providers are Amazingly great and will make you feel at home. They took the time to get to know me and my family. When I came back from a day of sightseeing they would ask me how the trip went. They would even ask me what I had planned for the next day. It made me feel like I home with my own family. They would even take the time out to print local directions. :)

  • Stayed: June 2014, traveled with family
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Thank Zayas10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Element H, General Manager at Element Vaughan Southwest, responded to this reviewResponded June 16, 2014

Glad to read about the wonderful feedback you provided us Zayas on your recent stay at our Element Vaughan Southwest. Canada's first Element Hotel by Starwood. We take great pride in welcoming our guests to our Built Green hotel from the ground up and showcasing many of our amenities from filtered water in all of our guest rooms to one of the best patios in the city, equipped with 3 gas BBQs.
We hope to see you again in the near future. Until then!
warm regards,
John Caneco- General Manager

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Reviewed June 1, 2014

Great hotel but too bad about the construction clientele who smoke non-stop at the entrance. Hard to get into the building without going through cloud of disgusting smoke. This should be monitored more closely.

  • Stayed: May 2014
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Thank StockholmCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Element H, General Manager at Element Vaughan Southwest, responded to this reviewResponded June 16, 2014

Thank you for providing us with your feedback on your recent stay at our new Element by Westin, Element Vaughan Southwest. In an effort to improve our operation for the enjoyment of all guests at the hotel, we have commissioned additional signage to be created to have on display at the front of our hotel. We are indeed a 100% smoke free hotel, unfortunately, we do not have someone monitoring the front entrances of the hotel to ensure our guests are complying. By providing additional signage on display at the front entrance of the hotel along with continued awareness from our Front Office team by educating our guests at check-in of our assigned smoking areas, it will improve and hopefully eliminate this from happening for the enjoyment of our guests at the hotel.
On behalf of the entire team at the Element Vaughan Southwest, we hope to see you again to experience our changes based on your feedback.
warm regards,
John Caneco- General Manager

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Reviewed May 28, 2014 via mobile

My boyfriend and I stayed here for a week in February. We arrived quite late, but we're greeted with a smile, warmth and excellent customer service. The front desk staff were amazing! We dealt with a few different employees but one stuck out, I however cannot remember his name, something like Louis or along those lines. He was amazing. If I owned any business he would be hired in a minute. The hotel is clean, modern with a great feel to it. The location is great, being from that area it was easy for me to navigate us around. Even if I wasn't though it is located on a main street that leads to the highway and has many other main streets leading off of it. The rooms are large and clean, you get a kitchen in every one, which is awesome if you don't want to spend money eating out every meal. They provide a free breakfast buffet and dinner one as well. I never tried the dinner but I did make it to the breakfast one a few times. Very standard stuff but good and clean. The staff is what sold me on always ensuing element. It seems they only hire the best of the best. The pool is nice and the fitness room too. Overall I would recommend this hotel to anyone staying in vaughan or North Toronto. Awesome experience and awesome staff! Great job guys and girls!!!

  • Stayed: February 2014
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Thank Raven K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Element H, General Manager at Element Vaughan Southwest, responded to this reviewResponded May 30, 2014

On behalf of the entire team at the Element Vaughan Southwest, thank you for being our guest for the past week and more importantly providing us with your feedback. It will be my pleasure to share this with our team including Luisito, our Guest Services Agent. He along with the entire team take great pride in providing exceptional hospitality to our guests at the hotel. We hope to welcome you back again in the near future to our hotel.
Warm Regards,
John Caneco

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Reviewed May 21, 2014

This hotel has everything you desire, from great rooms to great service to great food to even a salt water pool! However what makes this hotel stand out is its staff. The hotel has everything you need & more but the staff always goes ABOVE AND BEYOND to make you feel at home. Every member of this team will over deliver, there are no short cutters here. Thank You ALL for your welcome, hospitality, and never ending helpfulness during my 10 month stay at Element Vaughan Southwest. It left an impression on me. You all set the new standard and raise the bench mark. Thank You for the wonderful experience!

-FF

Room Tip: All rooms here are STANDOUT! Brand new hotel with full kitchens!
  • Stayed: April 2014, traveled on business
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Thank F F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Element H, General Manager at Element Vaughan Southwest, responded to this reviewResponded May 28, 2014

What a great compliment to receive from a frequent traveller such as yourself FF. Our entire team at the Element by Westin, Vaughan Southwest thank you for your feedback and more importantly are very pleased that you enjoyed your extended stay with us in one of our ALL Suite kitchen at our hotel.
On behalf of the entire team, Thank you. If your travels bring you back to our location, you will always have a suite awaiting you.
In hospitality,
John Caneco-General Manager

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Reviewed May 14, 2014

We're a big fan of these new style boutique-like hotels. This one won't be for everybody. It's minimalist and enviro friendly approach may turn some off, but we love the clean lines and the absence of unnecessary and outdated hotel concepts.

The location is at the close to the airport, two major shopping centres and just off a major highway (427) that can whisk you downtown.

We got a deal on the Executive suite.

Pros:
Super clean room
Amazing King bed
Full Kitchen
Walk in shower (no bath in this particular room)
Warm boutique sized pool and a hot whirlpool
Awesome staff. Really. All smiles.
Great complimentary breakfast (as good as these can get anyway)
Well stocked pantry in the lobby.

Cons:
Check to make sure its location will suit your needs
The local neighbourhood is barren. No local green space.

We will be back!

  • Stayed: April 2014, traveled with family
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Thank almac7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Element H, General Manager at Element Vaughan Southwest, responded to this reviewResponded May 28, 2014

Hello and Thank you for taking the time to post such a detailed review on our hotel. Loved the Pros you mentioned featuring some of our great amenities from our Westin Heavenly Beds to our Westin Heavenly Showers... Our Element by Westin, Vaughan Southwest is the only Leed Certified Element in Canada. Our team takes great pride in that distinction and are pleased to read that you enjoyed your stay and will be back again in the near future.
We await your return!
warm regards,
John Caneco-General Manager

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Reviewed May 12, 2014

What a wonderful hotel!! Everything was awesome. From the front desk staff to all the amenities, the room, the bed, pillows, rain shower and bathroom. Lap of luxury for minimal cost.

Go! Go! Go! I would go out of my way just to stay here again.

  • Stayed: May 2014, traveled as a couple
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Thank zorka3500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Element H, General Manager at Element Vaughan Southwest, responded to this reviewResponded May 28, 2014

Hello Zorka!

Great hearing from you and glad to read that you enjoyed your stay at our Element By Westin, Element Vaughan Southwest. We take great pride in welcoming our guests to the first Starwood Leed Certified hotel in Canada.

On behalf of the entire team at the hotel, thank you!

Warm regards,
John Caneco-General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Element Vaughan Southwest

Address: 6170 Highway 7, Vaughan, Ontario L4H 0R2, Canada
Phone Number:
Location: Canada > Ontario > Vaughan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Vaughan
Price Range: $139 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Element Vaughan Southwest 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
Element Vaughan Southwest Ontario

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