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“Outstanding stay!”

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Element Vaughan Southwest
Ranked #2 of 14 Hotels in Vaughan
Certificate of Excellence
GreenLeadersGold level
Toronto, Canada
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Outstanding stay!”
Reviewed August 15, 2013

Beautiful property, Wonderful & Friendly Staff. Great attention to detail. I was travelling with my infant daughter and they provided a lovely crib for her which was already in the room when I checked in. Staff from the front desk called 10 minutes after we were in our room to see if there was anything we needed. Not many hotels do such a thing anymore. I was very impressed. I am a particular traveller when it comes to hotels. I notice little details and am hard to please. With that being said I would not hesitate in recommending this property for anyone looking for a quiet getaway. The rooms are outstanding, the staff are fantastic, and I throroughly enjoyed my stay! The Evening dinner BBQ was a great feature and the breakfast was delicious.

Room Tip: If you're travelling with an Infant, Ideally choose the one bedroom suite as their is a seperate...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank St L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Element H, General Manager at Element Vaughan Southwest, responded to this review, August 17, 2013
Thank you for taking the time to post such a detailed review on our new hotel, the Element Vaughan Southwest, inspired by Westin!
We greatly appreciate the feedback on our talent and we will be delighted to share it with them. We are committed to being the #1 choice hotel in the Vaughan market. Our 152 suite property are well equipped for all family and family sizes.
We hope that should your travels take you back to the Vaughan area, you will select the Element Vaughan Southwest.
in hospitality,
John Caneco- General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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275 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
Taytay, Rizal, Philippines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 13, 2013

Nice place to stay!!! Clean room, quiet place..friendly staff!!! Well equipped facilities!!! I just love having our own kitchen while staying at the hotel!!!
Wish they have a bigger pool and sauna.
Keep it up!!!!

  • Stayed August 2013, traveled with friends
    • Value
    • Location
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Helpful?
1 Thank Grace G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Element H, General Manager at Element Vaughan Southwest, responded to this review, August 14, 2013
Hello Grace,

appreciate the wonderful feedback on our new hotel, the Element Vaughan Southwest, inspired by Westin. As an extended stay hotel, all of our 152 suites have full kitchens. I am glad to read that you were able to make use of one of them.
We hope to welcome you back to our hotel in the near future.
in hospitality,
John Caneco-General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level 5 Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed August 9, 2013

This hotel is brand new, but the service is done by people with experience. The room are just incredible, with a full kitchen. They have free internet and the pool with whirlpool is perfect. The evening buffet (cause it's kind of a buffet) allow you to simply take your dinner here....The breakfast is fresh, and really good. So close to Wonderland. It's just perfect.

  • Stayed July 2013, traveled with family
    • Value
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Helpful?
3 Thank JulieL753
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Element H, General Manager at Element Vaughan Southwest, responded to this review, August 14, 2013
Hello Julie!

thank you for taking the time to post a review on our brand new hotel, the Element Vaughan Southwest. All of our team at the hotel are committing to exceeding guest expectations at every level and when are guests notice, it provides us with great satisfaction. We hope to welcome you back to our hotel again in the near future.
until then!
in hospitality,
John Caneco-General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Thomas, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 7, 2013

We loved this hotel. We have stayed at many different Starwood properties and this one is the best we've stayed at. The staff was friendly and helpful. The lay out of the room with the full kitchen is a plus plus in my mind. The free hot breakfast with bacon, eggs, juices, pastry, toast, and cold cereal was an added bonus. We will definitely be staying at this hotel again.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Meee2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Element H, General Manager at Element Vaughan Southwest, responded to this review, August 8, 2013
Hello from the first Element by Westin, Element Vaughan Southwest!

Thank you for your wonderful feedback and endorsement on our new property. We are pleased that you enjoyed our complimentary hot breakfast and we are glad that you will consider us again in the near future.
We await your return!

in hospitality,
John Caneco-General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, ON
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 6, 2013

We stayed at this hotel from Friday the 2nd to Monday the 5th of August.

First of all, the hotel is really clean, slick and modern and the staff that we dealt with (especially at the front desk) were all very friendly and helpful. The rooms are really well equipped and comfortable and the outdoor space was beautiful.

There were a few things that could have made our 3 day visit a bit better:

1) The pool is very small - which we kind of expected - but it was also very cold (too cold for our little ones - my daughter had blue lips by the end of 20 mins).

2) You can hear EVERYTHING going on in the hallways. We even blocked the bottom of the door by the 2nd night, but were still woken up by hallway conversations well into the night. I am sure that there were others that were kept awake by the sound of our baby crying in the middle of the night since the soundproofing is not good at all (sorry)!

3) Only 1 elevator was operational all 3 days which made for long waits.

4) The breakfast on the Friday and Saturday was amazing (exceeded expectations), but was dismal on the Sunday. All 3 days the breakfast was severely understaffed, but the staff that were working were working hard to keep up. The food was great on the first 2 days (eggs, French toast, cereals, yogurt, smoothies, etc). So on Sunday we were really looking forward to it. What we got was 2 types of cold cereal, a couple of stale scones, bread and every 20 mins they brought out 6 breakfast sandwiches which were taken in the first 30 seconds by hungry guests. It was a disappointing end to the trip :(



All in all - the rooms and staff made the hotel a great place to stay, but as other reviewers have stated - still a few kinks to work out.

  • Stayed August 2013, traveled with family
    • Value
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    • Service
Helpful?
Thank jmae156
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Element H, General Manager at Element Vaughan Southwest, responded to this review, August 8, 2013
Hello Jamie,

thank you for taking the time to review our hotel, the Element Vaughan Southwest. We have shared this information with our team at the hotel in order to ensure that these matters are promptly resolved. We appreciate this feedback as we strive to be the best hotel in the Vaughan market. We hope to be able to welcome you and your family in the near future to showcase the changes and recommendations made by you.
Until then, warmest regards!
John Caneco-General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 5, 2013

My spouse had travel points that were going to expire soon so we were looking at Starwood hotels where we could go with our 3 year-old daughter and his 21 year-old sister for the night. We stumbled upon this hotel in our search and were amazed by the photos and features of the hotel. So we booked it for a Saturday night.

Upon arrival the staff were incredibly friendly, the foyer was stunning. Incredibly modern, open-concept and simply stunning. The front desk is combined with a 24-hour shop to buy food, snacks and drinks which is awesome. You can have anything you buy there added to your credit card used to reserve your room.

The hotel features a large, beautiful outdoor space with about five huge bbqs for guests to use, as well as ashtrays for smokers, lounge chairs for tanners and readers, beautiful, sleek wooden tables and cocktail like seating around the perimeter. Adjoined to this outdoor space is the indoor pool and hot tub, which then leads to the remarkable fitness centre. Lots of equipment, great space and lots of people were using it.

The room was incredible and immediately made me want to redecorate me house! :) With our 3 year-old there was enough space for us to be able watch tv and socialize while she slept.

The tv was huge, the legendary Westin beds at only a month-old were a luxury I wish everyone could enjoy. There was a full kitchenette with every utensil you could need. Also featured a stainless steel dishwasher, kettle, toaster and microwave.

The washroom featured a gorgeous glass shower with a giant shower head, I call it the Rainforest shower head, :) The hotel focuses on very eco-friendly practices so shampoo and body wash is dispensers on the wall as opposed to tiny bottles, which is wonderful for those of us with lots of thick hair. Those bottles just don't cut it.

Keeping with the eco-friendly trend, you wont find hotel literature in your room, it is on tablets in the lobby. There is also priority parking for hybrid and low-emission vehicles, and if you open your window your air conditioner automatically shuts off!

This hotel was so great it inspired me to write my first trip advisor review. We are already making plans to go back before the end of summer, just the two of us for some lounging in the sun, reading and yahtzee on the outdoor tables.

Room Tip: The hotel is only a month old, so really you cant go wrong. However, if you are travelling with chil...
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kristinakins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Element H, General Manager at Element Vaughan Southwest, responded to this review, August 8, 2013
Hello Kristin!

On behalf of the entire team at the just opened Element By Westin, Element Vaughan Southwest, we thank you for the wonderful feedback and we are so pleased that you and your family enjoyed our LEED certified hotel. We are very proud to see this type of feedback from our guests. If you wish, you can reach out to us online and we can share our supplier information should you be interested in the items that you saw at our hotel. We also thank you for being a Starwood Preferred guest and choosing to redeem your points with our hotel.
We hope to be able to welcome you and your family back to Vaughan in the near future!
in hospitality,
John Caneco-General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa
Level 1 Contributor
3 reviews
Reviewed August 5, 2013

This new hotel is very well equpped but the AC fan so was so loud one had to shut it off and sleep in a very stuffy room. It was like having an old 1950's window air conditioner. Also since the hotel has mostly hard surfaces one could easily hear converstions in the hallways.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lovedthebiketour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Element H, General Manager at Element Vaughan Southwest, responded to this review, August 8, 2013
Thank you for taking the time to review our hotel, the Element Vaughan Southwest. We are surprised to hear that you experienced an issue with our AC units. Our new hotel is equipped with built in AC units similar to Condos and we have not heard any other negative feedback. We will have our Engineering department take a look at your room just in case to ensure that this is an isolated issue. We hope that you will be back in the area in the near future to enjoy our hotel.
Again, we do appreciate your feedback.
in hospitality,
John Caneco-General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Element Vaughan Southwest

Property: Element Vaughan Southwest
Address: 6170 Highway 7, Vaughan, Ontario L4H 0R2, Canada
Phone Number:
Location: Canada > Ontario > Vaughan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Vaughan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Element Vaughan Southwest 3*
Number of rooms: 152
Reservation Options:
TripAdvisor is proud to partner with Starwood, Booking.com, Travelocity, Expedia, Hotels.com, Orbitz, TripOnline SA, Cancelon, Priceline, Hotwire, Agoda and HotelQuickly so you can book your Element Vaughan Southwest reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Element Vaughan Southwest Ontario

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