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SpringHill Suites Toronto Vaughan
Ranked #5 of 14 Hotels in Vaughan
Certificate of Excellence
Reviewed March 24, 2013 via mobile

This is our third stay here. Overall it is a very nice hotel. There is one thing that is starting to annoy us about this hotel though. Overall the rooms are quite nice, there are two separate washroom areas, one with a sink and shower, the other with a toilet and sink. Sounds good but the annoying part is that the doors are sliding doors and most of the door is a piece of frosted glass. So in the middle of the night when someone is up to use the bathroom not only do u hear the door sliding but when the light is turned on you get a lot of light coming into the room where people are trying to sleep. Almost guaranteed to wake everyone up.

The hotel is nice for us in so many ways but the bathroom issue may cause us to have to stay somewhere else in the future

  • Stayed: March 2013
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Thank canadaman111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter K, General Manager at SpringHill Suites Toronto Vaughan, responded to this reviewResponded March 25, 2013

Dear Canadaman 111
Thank you for taking the time to complete your review of your recent stay at our hotel.
Thank you for being a repeat guest and we do review all of our guest’s comments and look for opportunities to improve. We are looking for an immediate solution at ways we can block out the frosted glass for guests who request it, while looking at a long term plan. Please let our team know when you will be returning to the area and we will find a way to assist.
Once again our entire team appreciates your business and we look forward to welcoming you back in the near future.
Peter Kingsbury
General Manager

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Reviews (469)
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386 - 392 of 470 reviews

Reviewed March 20, 2013

The hotel is beautiful rooms are spacious and clean and the staff are excellent. I had a bad experience with the shower last time I was there. There wasn't a propper seal to the creases of the shower so the water easily escaped onto the bathroom floor, I had a nasty spill on my way out aggravating my sciatica. My wife spent all night stretching and messaging my leg we did not get to enjoy the beautiful whirlpool tub I paid for i felt robbed, not a good way to spend your anniversary. I'm thinking of going back for the long easter weekend but I'm hesitant but my wife loves the hotel and breakfast..

  • Stayed: February 2013, traveled as a couple
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Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter K, General Manager at SpringHill Suites Toronto Vaughan, responded to this reviewResponded March 25, 2013

Dear Steve S
Thank you for taking the time to complete your review of your recent stay at our hotel.
I am happy to see you enjoy the hotel and its staff.
I am sorry you are now mentioning you encountered a bad experience, I would be happy to discuss any details of your past stay with you, please contact me directly.
Peter Kingsbury
General Manager

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Reviewed March 18, 2013

From an early check-in to departure everything went very smoothly and the staff were very helpful. The rooms were very spacious, modern and clean. The idea of serpeating the toilet and shower is great, which results in each having their own sink/counter area. The bed was the most comfortable bed we've slept a Marriott chain hotel in the past few years! There was a good variety at the breakfast, although very busy on the weekend. Hotel is within walking distance of restaurants and stores, and not far from the Vaughn Mills shopping centre. Would definately recommend staying at this hotel!

  • Stayed: March 2013, traveled with friends
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Thank cycle4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter K, General Manager at SpringHill Suites Toronto Vaughan, responded to this reviewResponded March 19, 2013

Dear cycle4ever
Thank you for your review of the SpringHill Suites by Marriott Toronto Vaughan.
Great to hear you enjoyed the hotel and its modern design elements as well as our beds. We do receive a lot of very positive comments on how comfortable the beds are.
Your business is appreciated and we look forward to serving you again when you are in our area!
Peter Kingsbury

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Reviewed March 14, 2013

Overall this hotel is new, clean and modern. The reason for the lower rating is the design of the hotel room bathroom. The toilet and shower are separate and there are sinks in each room. The problem is the frosted glass doors. We travelled with our teenagers and typically we get up at least 2 hours before them. Usually I can sneak into the washroom without waking anyone up but not in this hotel room. As soon as you turn on the light the whole room is illuminated because of the doors. Overall, the suite was clean, well maintained and spacious but the bathroom doors really could be a deal breaker for us especially considering that there is a Homewood Suites right in the same parking lot.
Another problem was the breakfast. Typically we stay at Hilton brand hotels and the free breakfast there is always hot, plentiful and delicious. We found the Springhill to not have the same quality and quantity.
If you are travelling alone or without kids this hotel is a good choice.

  • Stayed: March 2013, traveled with family
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Thank justcake13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter K, General Manager at SpringHill Suites Toronto Vaughan, responded to this reviewResponded March 19, 2013

Dear Justcake13
Thank you for your review of the SpringHill Suites by Marriott Toronto Vaughan.
I am sorry you did not enjoy the design of having the 2 separate rooms as the washroom area, the majority of the comments are very positive as people can get ready while another person is can still access the washroom. I have noted your comment on the light and we will look for opportunities to make this better in future renovations and updates.
Our breakfast buffet standard currently does call for freshly made scrambled eggs with your choice of grated 100% cheddar cheese, Salsa & fresh green onions and one hot meat protein every day with a variety of Bagels, English muffins, whole wheat bread, cinnamon rolls, waffles, cereals, hot oatmeal with a variety of toppings, hard boiled eggs, fresh fruits and a variety of Yogurts. Individual milks and assorted 100% juice products topped with our hot beverage station. Our breakfast is always included with your room at no additional cost. There will be some additions to this menu starting in July 2013. We have researched the other brands and have used guest feedback to come up with our breakfast program.
Your business and comments are appreciated and we hope you will give us the opportunity to serve you again in the future. Please contact me directly if I can be of further assistance.
Peter Kingsbury

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Reviewed March 14, 2013

Absolutely loved this hotel. Beautiful lobby. Front desk very helpful. Spacious and clean rooms. Nice pool area, and doesn't have a strong chlorine smell. Delicious breakfast. Easy to find. Will definitely return!

  • Stayed: February 2013, traveled with family
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Thank Squeaker914
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter K, General Manager at SpringHill Suites Toronto Vaughan, responded to this reviewResponded March 19, 2013

Dear Squeaker914
Thank you for your review of the SpringHill Suites by Marriott Toronto Vaughan.
The team was ecstatic to see “AWESOME” as the title of your review. We are glad you enjoyed your stay and we hope to welcome you back soon. Thank you for your intent to return when in our area!
Peter Kingsbury

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Reviewed February 26, 2013

The Hotel service and quality is very good, the convenience of being close to several highways is convenient though the airport is about 20km away making rush hour a little crazy getting in and out of the area. The hotel location is in the middle of nowhere in an industrial area. Virtually nothing to eat or do within walking distance. Needs a list of restaurants and retail locations so customers can make a decision on what to do other than staying in your room. Free breakfast is similar to other hotel chains (HI Express etc.). Considering location and quality I think a little over-priced.

  • Stayed: February 2013, traveled on business
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1  Thank johncrawcarp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter K, General Manager at SpringHill Suites Toronto Vaughan, responded to this reviewResponded March 6, 2013

Hello johncrawcarp;

Thank you for taking the time to complete your review on your recent stay at the SpringHill Suites by Marriott Toronto Vaughan.

I am glad to see you found the hotel service and quality very good but did note your comment on the hotel location. The hotel is located within 1.5 KM of the Colossus Centre theatre and shopping mall with 6 full service restaurants like Earl’s, Moxie’s, Jack Asters and Alice Fazooli”s as well as Dave and Busters entertainment , Wendle Clark’s, Dublin Gate pup and Yuk Yuks comedy club. We are 3 km to Vaughan Mills Shopping centre. Our front desk has copies of menus and maps to a number of local area attractions and restaurants as well as discount vouchers for both attractions and restaurants. St Loius BBQ and bar, Teriyaki express, Panini’s & Anoush Mediterranean is a 10 minute walk from the hotel. There are plans to put a restaurant in the office building beside the hotel but a firm date on opening has not been finalized. Our team would be happy to assist in providing options for you on your future stays.

Your business is appreciated and if there is anything we can do to make your next stay more enjoyable contact me directly.

Once again thank you for your business and we hope to welcome you back soon.

Peter Kingsbury

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Reviewed February 25, 2013

I've stayed at this hotel many times. The funny thing is that I live very close but its such a nice hotel that there is no need to go far away to spend a night away. I've been there with girlfriends for pyjama weekend and I've been there for a romantic night with my husband. This hotel is very clean, very modern and the location is great if your coming from out of town. It has free breakfast which is pretty good and the staff were friendly and very accommodating. I've actually stayed at many hotels in Vaughan and so far I would say this is the nicest one.

  • Stayed: February 2013
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Thank Lisa_R7064
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter K, General Manager at SpringHill Suites Toronto Vaughan, responded to this reviewResponded February 27, 2013

Dear Lisa_R7064;
Thank you for being a regular guest and for taking the time to review the SpringHill Suites by Marriott Toronto Vaughan.
It is great to see that you have been able to enjoy your various life styles while at our one hotel.
Our housekeeping team does a great job and our happy you commented on the cleanliness.
We hope to see you again soon, thank you for choosing us we all appreciate your business.
Peter Kingsbury

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Toronto Vaughan

Address: 612 Applewood Cres, Vaughan, Ontario L4K 4B4, Canada
Phone Number:
Location: Canada > Ontario > Vaughan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Vaughan
Price Range: $137 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Toronto Vaughan 3*
Number of rooms: 175
Official Description (provided by the hotel):
Welcome to SpringHill Suites by Marriott® Toronto Vaughan! Ideal for business and leisure, our guest suites offer a seamless blend of style and function along with luxurious bedding, a microwave, mini-fridge, large work desk, free high-speed internet, iHome docking station and a spa-like bathroom to ensure your stay is anything but ordinary. Our complimentary hot breakfast, pool, fitness center and free WiFi in the lobby help you stay refreshed and connected outside of your room, giving you the freedom to set your own pace and work or relax your way. ... more   less 
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Also Known As:
SpringHill Suites Toronto Vaughan Ontario

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