The hotel was beautiful, and the rooms were very comfortable and clean. On the other hand, had many problems with the staff.
Me and a friend were watching TV with the volume low, when were bothered by the night manager about a "noise complaint." We were warned to keep it down and that was it. The next morning we woke to a $200 room charge for "noise disturbance", which we found shocking considering we were not making much noise for two people. We were not warned we were going to be charged, and there were about 3 other rooms in the hotel actually having parties, and not one of them was charged for a noise disturbance.
I have made many phone calls to the hotel and have not received one back from the night manager. My stay at this hotel was absolutely ridiculous and I will never go back, and definitely do not suggest it to anyone else.
- Official Description (provided by the hotel):
- Whether you're staying with us for a few days or longer, we are committed to your comfort and convenience. All guests are invited to enjoy our daily Complimentary Suite Start Buffet Breakfast, as well as our Welcome Home evening reception presented from 5:30pm to 7:30pm Monday to Thursdays. The Homewood Suites by Hilton Toronto Vaughan offers the latest in all suites, residential-style accommodations and is the newest of the area's extended stay hotels. Our Hotel is close to Canada's Wonderland, Vaughan Mills Shopping Centre, Vaughan Sports Village, and IKEA. Our spacious studio, one and/or two-bedroom suites feature separate living and sleeping areas. Each has a fully-equipped kitchen with full-size refrigerator, microwave, two-burner stove and dishwasher. MAKE YOURSELF AT HOME! ... more less
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- Also Known As:
- Homewood Suites By Hilton Toronto Vaughan Hotel Vaughan
- Homewood Suites By Hilton Toronto Vaughan Ontario