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“Great Value”

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Novotel Toronto Vaughan Centre
Ranked #4 of 14 Hotels in Vaughan
Certificate of Excellence
Sudbury, Ontario, Canada
Level 3 Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great Value”
Reviewed August 5, 2014

We stayed here on the August long weekend. We actually scored this Hotel on Hotwire for $84. The rooms are very clean, modern and beds extremely comfortable. The hotel is walking distance to the mall. This hotel will be our go to hotel for all of our future trips to Toronto. There are few who can compete with the comfort, cleanliness, and proximity to everything Toronto. Even at regular price, it is totally worth it.

  • Stayed August 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Lisa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank R, Manager at Novotel Toronto Vaughan Centre, responded to this review, August 8, 2014
Dear Lisa C

Thank you for your comments and review of the Hotel. We are happy to see that your overall experience was a positive one and look forward to welcoming you back in the future.

Sincerely

Eugene V
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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447 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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English first
Memphis, Tennessee, United States
Level 6 Contributor
89 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed July 29, 2014 via mobile

Nice place to stay great if your you are planning to go to park if I had a complaint it would be that they did not tell us about the extra $200 they hold out of your account which dose not go back on your card til 5 business days after you check out kinda thought that was a little high I thought

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brandi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank R, Manager at Novotel Toronto Vaughan Centre, responded to this review, August 5, 2014
Dear Brandi M

Thank you for taking the time to rate and review the Hotel. We are happy to see that you enjoyed your stayed at Novotel Vaughan. It is common hotel practice to take an authorization hold on the credit and hotel releases hold on the day of the departure. However, it might take anywhere from 48 hours to 2 weeks for a credit card company to release the hold.
Hopefully we will have the opportunity of welcoming you back in the future.

Sincerely

Eugene V
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North East
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 29, 2014

The hotel is located about 30 minutes away from downtown Toronto. Which is excellent for exploring the city, but staying in a nice quiet location which is far enough away. The hotel is very modern, everything looks new. My husband and I loved how safe we felt staying there. The area feels safe already, but on top of that, you have to use your room key to get the elevator to move. I also liked that the room key used a tap system, rather than swipe. I've never seen that before. The bed was top notch, it was the perfect combination of soft and firm. The room had a new flat screen television with cable, a mini fridge, couch, large bathroom, and desk. They thought of everything. I will definitely stay here again if I'm in the area.

Room Tip: If you book though Priceline, you will get a room with a king bed. If that doesn't work for you...
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  • Stayed July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mindful_Living_VT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank R, Manager at Novotel Toronto Vaughan Centre, responded to this review, July 30, 2014
Dear Mindful_Living_VT

Thank you for taking the time to rate and review the Hotel. I am happy to see that our location, amenities (including our amazing bed) met your expectations and you enjoyed your stay with us. Hopefully we will have the opportunity of welcoming you back in the future.

Sincerely

Eugene V
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
M-Town
Level 6 Contributor
71 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed July 25, 2014

This Hotel is not a resort type Hotel as the price may similar, but if you are looking for a nice place to stay with little traffic and close to a Theme Park and Mall, it may be worth it to you!. Very quite area with a home type effect. Canada's Wonderland and the Mall can be seen from the Hotel's Windows. The Mall is actually 1 min. drive time 5 min. drive time for Canada's Wonderland from the Hotel. Very convenient on and off ramp onto the expressway/interstate near the Hotel. As stated earlier, this Hotel is not a 5 Star, and possibly not even a 4 Star, but has very nice artwork and decor, so a 4 isn't too far out of reach. Has a nice exercise room and indoor pool. Hotel has a Game Console for the Kids in the lobby and the calm feeling in the lounge area for adults as well. The Buffet Breakfast needs work, but you are welcomed to order from a seperate menu (I didn't try it). So many restaurants are within 5 min. away with low traffic, the food problem isn't a big deal. Nice and friendly staff..... The Hotel's Wifi needs work as well, but it is offered free for Guest, so you can't complain too much. For the most part, we were able to use it most of the time.

Room Tip: The higher rooms seem to have better views. Try rooms near 614. Note: If you request a room connecti...
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  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank WorldWidePlayer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank R, Manager at Novotel Toronto Vaughan Centre, responded to this review, July 30, 2014
Dear WorldWidePlayer

Thank you for taking to time to rate and review the Hotel. I am glad to hear that you found the hotel services and amenities to your liking. We are constantly changing and striving to improve our breakfast offer to please every guest. During your next stay visit our restaurant for a la carte breakfast. We are looking forward to welcoming you again in the near future.

Sincerely

Eugene V
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dollard-Des-Ormeaux, Quebec
Level 6 Contributor
275 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed July 15, 2014

The hotel was nice. Most of the staff was friendly. If you are coming for business I would call in advance and make sure the wifi is working properly. It went down a lot during the two days I was there. Even when I was in the lobby waiting for family members to come down for breakfast I heard about four other people complain about the wifi as well. The food for breakfast was very good and a reasonable price and the rooms were nice. Our bed had stains on the bottom and also some water damage or something on the ceiling. Other than that it was quiet comfortable and nice.

  • Stayed June 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank silent_21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank R, General Manager at Novotel Toronto Vaughan Centre, responded to this review, July 18, 2014
Dear silent_21

Thank you for taking the time to rate and review the Hotel. I am sorry to hear that your overall experience was not up to your expectations. I am not sure from your review the actual stay dates to respond on the Wifi as it may correspond with a few days that we experienced some technical difficulties. At this time we are fully up and running with complimentary Wifi throughout the entire hotel. In regards, to your guestroom, if you can e-mail me directly so that I can have this room inspected and address the concerns you are mentioning.
We are hopeful that you will provide us another opportunity to welcome you back in the future.

Kindest regards,

Frank Russo
E-mail: frank.russo@accor.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Toronto Vaughan Centre

Property: Novotel Toronto Vaughan Centre
Address: 200 Bass Pro Mills Dr, Vaughan, Ontario L4K 0B9, Canada
Phone Number:
Location: Canada > Ontario > Vaughan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Vaughan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Novotel Toronto Vaughan Centre 3*
Number of rooms: 149
Official Description (provided by the hotel):
The hotel is located in one of Canada’s fastest growing cities;“The City of Vaughan, the City above Toronto”. In the heart of agrowing corporate centre, it is a perfect location for business.The proximity of attractions like Canada’s Wonderland andVaughan Mills Mall will appease the family shopper, historybuff and thrill seeker. The Novotel is the ideal hotel for yourleisure or business experience. ... more   less 
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Also Known As:
Novotel Toronto Vaughan Centre Hotel Vaughan
Novotel Toronto Vaughan Centre Ontario

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