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Novotel Toronto Vaughan Centre
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Reviews (499)
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All reviewscanada's wonderlandtrio restaurantrain showercomfortable roomsbreakfast buffetstand up showerwalking distancemodern hotelshopping mallfront desk staffbasswould stay here againshopping tripexcellent hotelindoor poolshort drivecoffee maker
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366 - 371 of 499 reviews
Reviewed February 18, 2013

I often stay at this hotel when i'm in the Vaughan area as it seems to be one the best values for the price. The hotel has a very modern look. Check in is smooth and the staff at the front desk are very friendly and helpful. Guestrooms are very modern and the beds are quite comfortable. The bathrooms have a great style to them and the rain shower is a nice touch. The breakfast at their restaurant is very good with all your typical American buffet options including some that you normally don't expect (Eggs benedict). The only negative point about this hotel is that although the internet is free, it can be very slow when the hotel fills up at night.

  • Stayed: February 2013, traveled on business
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Thank FrankMTL25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank R, General Manager at Novotel Toronto Vaughan Centre, responded to this reviewResponded March 2, 2013

Dear FrankMTL25

Thank you for the positive rating and comments on the Hotel. We are glad that you have been a repeat client and that our service continues to meet your expectations. In terms of the internet, we are in the final stages of installing Fiber which will allow for a more effective connection

We look forward to your next stay

Regards,

Frank Russo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 4, 2013

My husband and i stay at the Novotel in December 2012. ll the staff at the hotel were very friendly and helpful.Hotel is very clean and spacious .The holiday decorations was everywhere .I was celebrating my birthday at the restaurant Trio.the food was excellent . Our special requests were easily accommodated. Service was exceptional!!! Our waiters and bartender were superb.The whole experience was pleasant ! I would defiantly come back again .

  • Stayed: December 2012, traveled with friends
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Thank couture2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank R, General Manager at Novotel Toronto Vaughan Centre, responded to this reviewResponded March 2, 2013

Dear mexico_loscabos,

Thank you for rating the Hotel 5 out of 5 as this is what we strive for each day. We are happy to see that all areas were enjoyed and that your special requests were accommodated.

We look forward to your next stay with us

Kindest regards,

Frank Russo

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Reviewed January 31, 2013

  • Stayed: January 2013, traveled with family
    • Value
    • Location
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    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Frank R, General Manager at Novotel Toronto Vaughan Centre, responded to this reviewResponded March 2, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 27, 2013

I spent a weekend at the Novotel. I have stayed at other Novotel properties before, but it was my first stay at the Vaughan location. I have only positives to report! Novotel quality, in my experience, has been variable, with most properties on the plus side. The Vaughan hotel is recent, modern. Our room was very large, with 2 double beds. Very clean, nice bathroom. And most of all, very quiet! We did not hear a sound the two nights, and very little in the morning.

I had breakfast at the property. It was delicious, reasonable portion, and not too expensive. Parking is free and so is wireless access. Wireless reception was very good, with more than adequate bandwidth, even at peak times. Very comfy mattress, and warm comforters.

Really, I cannot think of anything that was not pleased with. Courteous staff, good location if you need to be close to Vaughan Mills or Canada's Wonderland, or the Ontario Soccer Centre (where we were going during the day, it is a 15 minute drive). I will be back!

  • Stayed: January 2013, traveled with family
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Thank Rene B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank R, General Manager at Novotel Toronto Vaughan Centre, responded to this reviewResponded March 2, 2013

Dear Rene,

Thank you very much for the 5 out of 5 as this is what we continue to strive for each day. From someone that has posted over 53 reviews we are glad that we were able to exceed your expectations.

We look forward to welcoming you back

Kindest regards,

Frank Russo

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Reviewed January 19, 2013 via mobile

Got this as one of the secret deals on Expedia, it was a bit farther from Toronto then we hoped for, room was clean,no microwave in it, but it did have a fridge. Shower was very strange and difficult to use. We didn't really get any service other then check in and check out elevators needed your room key to work but that was not told to us prior so we struggled to figure it out. Real close to shopping and Canada's wonderland, basically in there back yard.

  • Stayed: January 2013
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Thank ecreed6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank R, General Manager at Novotel Toronto Vaughan Centre, responded to this reviewResponded March 2, 2013

Dear ecreed6

Thank you for taking the time to rate the hotel. I appreciate your overall rating of the hotel and services however sorry that the elevator access was not explained. Hopefully your next visit you will have the opportunity to untilize the other services available such as our full service Restaurant and Lounge or Pool and Fitness Centre.

Kindest Regards,

Frank Russo

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