I generally try to leave only positive reviews online and speak to directly to an owner about any challenges I had with their establishment. I purchased a coupon online. Due to a death in the family and an unexpected move to a different city I was unable to use the coupon during the specified time. I contacted Rose immediately and was initially pleasantly surprised with her response to not worry about the timeline due to my extenuating circumstances. I had kept in touch with Rose and finally it came time for me to get the much needed respite.
When attempting to book my get away via the phone I found Rose exceptionally rude with absolutely no leeway in terms of dates although I was willing to go just about any day or time so that I could relax. I reminded her of our previous emails whereby she had (graciously) agreed to honour on the coupon to no avail.
Long story short. The reception I received during these communications was so hostile that I chose to not redeem my coupon and took the financial loss. It really seemed counter productive to escape the insanity of the world only to receive a less than friendly reception.
Lesson learned for me. I do however wish the Plantation House the best in the future however I would definitely say that Plantation House was a 'buyer beware' experience for me as what you receive in emails and during discussions on the phone can be 2 different things.
- Official Description (provided by the hotel):
- Plantation House Bed and Breakfast located downtown Port Hope is a sweet excape,offering a combination of luxury and traditional hospitality unique to historical Port Hope. Our guestrooms are inspired by a sense of simple sophistication and sparsely decorated with an eclectic mix of antiques and designer furnishings chosen for their 'Island' flavour. Attention is paid to every detail to ensure the comfort of our guests. A sumptuous plate service breakfast which may consist of variety of individual quiches with field greens, can be enjoyed in the Sunroom, or seasonal, on the Porch. ... more less
- Reservation Options:
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- Also Known As:
- Plantation House Bed And Breakfast Port Hope, Ontario