Their horses and trails are nice. Having an option of booking a private ride (rather than going with a group of strangers) was also wonderful. However, they could do better with customer service. The reception wasn't the friendliest and was short with descriptions of the service. The guide was friendly, but didn't listen well and just talked a lot throughout the ride. At the end of the ride, we were hurried to leave and didn't get time to give the hard-working horses any treats or a good patting on their necks.
It was a good enough ride without major complaints, but won't go back nor recommend too highly to others.