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“Not bad, but could be better” 3 of 5 bubbles
Review of HorsePlay Niagara

HorsePlay Niagara
More attraction details
Attraction details
Owner description: Horseback ride along the beach in Niagara, near Toronto, Hamilton and Buffalo. Discover the local beauty while horseback riding one of our well-trained horses. Horseback Ride on our one and two hour horseback rides, Sunset trail rides and Romance packages. Horseback ride along the Trans-Canada Trail viewing the wildlife on quiet paths along scenic lakes or beaches. Great for first time horseback riders or more experienced riders.
Toronto, Canada
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“Not bad, but could be better”
3 of 5 bubbles Reviewed October 11, 2012

Their horses and trails are nice. Having an option of booking a private ride (rather than going with a group of strangers) was also wonderful. However, they could do better with customer service. The reception wasn't the friendliest and was short with descriptions of the service. The guide was friendly, but didn't listen well and just talked a lot throughout the ride. At the end of the ride, we were hurried to leave and didn't get time to give the hard-working horses any treats or a good patting on their necks.

It was a good enough ride without major complaints, but won't go back nor recommend too highly to others.

Visited September 2012
2 Thank Yuki K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HorsePlay1, Owner at HorsePlay Niagara, responded to this review, October 15, 2012
Thank you for reviewing our stables and for your kind comments on our horses and trails. I am sorry that you did not receive excellent customer service and your comments will help us make improvements so hopefully this will not occur in the future. We do apologize if you felt rushed at the end of your ride, this usually only happens only if a ride has departed late and there are other people waiting to ride. If we had known you had treats for the horses though, we would have made time for you to feed the horses as we enjoy seeing them get treats just as much as the horses do. Thank you for taking the time to write a review and I hope you will once again ride with us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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191 reviews from our community

Visitor rating
Date | Rating
  • English first
  • Any
English first
City Island, New York
Level Contributor
14 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
“There is more to Niagara the just the Falls”
5 of 5 bubbles Reviewed September 30, 2012

Horse Play gives you a chance to experience the Niagara beyond the Tourist Town of the Falls. The one hour trail ride with Tony catered to inexperienced riders making them feel instantly comfortable. The trail took you passes the quarries that grew Niagara community. Tony points out wildlife and flora ask you walk and trot through nature trails north of Niagara.

Visited September 2012
Thank tlk-922
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“An absolute amazing time with an amazing guide”
5 of 5 bubbles Reviewed September 30, 2012

This ride was a surprise gift for my wife, neither of us have rid before. The matiral trailes and scenic views and trott along the beach was fantastic!!!! My wife had a permanent smile the whole time and after. The guide which i believe her nsme was Cathy was complete joy, informative, and just topped the whole experience. Thank you. Our horses Bugsy and Levi were adorable. Especially when Levi saw the wild turkey on the trail. Lol.

Thank Joe19761976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
13 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
“A great summer memory for kids!”
5 of 5 bubbles Reviewed September 6, 2012

A friend and I took our 5 children (ages 14, 13, 12, 11 & 8) to Horseplay for a summer adventure. Sharon and Karen were great with all of them! My daughter was the youngest and had never ridden before. Sharon took her to the front of the line and talked her through the whole thing. I was more nervous than my daughter! The other kids (2 boys and 2 girls) loved when the horses trotted and laughed the whole time! The horses were so well-behaved and did exactly what the horse in front of them did! It was incredible! It is an expensive outing but sure beats the arcade! It was definitely a fun summer memory for our suburban kids!

Visited August 2012
Thank djdancon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
“A wonderful experience indeed which was made more enjoyable because of the interesting and friendly guides.”
5 of 5 bubbles Reviewed September 3, 2012

The evening ride was great. Lovely visit to the beach and past the quarry and informative narrative given. My daughter and i had a wonderful time sharing this experience together! Thanks Horseplay! We WILL be back! - Eugenie and Kiana Landry , Stouffville, Ontario

1 Thank EugenieV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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