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“Good Food, Questionable Service”

Ella's Place Casual Family Eatery
Cuisines: Canadian
Dining options: Breakfast, Reservations
Restaurant details
Dining options: Breakfast, Reservations
Reviewed June 19, 2012

Although the food is very good (we had breakfast with no complaints all around), the service was a bit lacking. They boast an outdoor deck overlooking the river, however when we asked to sit at the tables on the deck, they said that we couldn't because they were wet (from rain the night before). We offered to dry the chairs/ tables ourselves, then they said they couldn't serve us because their feet would get wet if they had to serve us there.... we gave up, sat on the covered side of the deck and ate our food for only a few minutes later the waitresses come out, dry the tables and chairs and they seated another couple. Interesting. They're too wet for us, but not too wet for others? It's nice that they save the scenic views for their friends... oh and while they were busy drying the tables, I had to serve myself a glass a water...

Thank slackenheisen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (73)
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70 - 73 of 73 reviews

Reviewed May 10, 2012

I have visited Ella's many times over the years. Service has been slow about 50% of the time. The staff do not seem to care who gets there orders and when. If you have waited 15 mins to put your order in its possible the guy that walked in 30 secs ago will be served first. I once waited 45 mins after placing an order and nothing arrived. We kept asking and they said it will be there soon. Finally I got up to talk to the owner in the kitchen and he confessed the waitress never gave him the order. Not a sorry or we will do something right away or anything. We walked out and they had the nerve to charge us for 2 coffee's. We supported them from the day they opened. They don't care and now we don't care either. #FAIL

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2  Thank MuskokaKid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2012

Ella's Place opened in Port Carling about 5 years ago. We, our family and friends, have been there many times. It is a very welcome addition to the restaurant alternatives in the Port Carling area. At a time when restaurant prices are climbing higher, Ella's pricing remains very affordable for all meals served. No Toronto prices in Muskoka for Ella's. You will not feel ripped off here, like at some other places in the area.

The restaurant is owned and operated by Ella and John Arblaster. They are the perfect hosts and will welcome you at the door. There is inside as well as outdoor dining, with a lovely view of the river. The music is pleasant and never too loud. Washrooms are immaculate.

The food is excellent. Full breakfasts are delicious and a bargain. The burgers are huge and cooked to perfection. The fries are terrific. These are but a few of the menu choices. Breakfast is served all day too.

The mark of a good restaurant is the number of repeat customers. Ella's has many of these,who have become part of Ella's extended family.

Try Ella's for a meal the next time you are in Port Carling. You will be glad you did.

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Thank VACATIONER097
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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