Overall the hotel experience was great. Was disappointed in the pool and hot tub area. Wonderful location to walk the streets of Perth. Very historic town to visit and stay. The shops are unique and the staff friendly. More
- Free Wifi
- Free Parking
Overall the hotel experience was great. Was disappointed in the pool and hot tub area. Wonderful location to walk the streets of Perth. Very historic town to visit and stay. The shops are unique and the staff friendly. MoreShow less
Dear Mary W, thank you for your review! Please feel free to contact me at the hotel to discuss your pool and hot tub concerns, I would like to know how we disappointed you so we can ensure we do better in the future. I hope to hear from you soon, thank you again for your feedback.
The hotel is very very nice, their rooms are huge! Located right beside beautiful Stewart Park, lots of great places to see and visit within walking distance. We used the adjacent Aveda spa which was also very good. Staff was very friendly and courteous. We love coming to Perth, in my opinion its the cutest little town in Ottawa valley!
Dear Olga C, thank you for the fantastic 5-star review! We couldn't agree more about Perth, we're very lucky to be able to call this home. We hope you'll stay with us again soon and enjoy it even more!
Stayed 3 nights for solo mini-vaca/spa getaway. Beautiful hotel adjacent to gem of Stewart Park. Right in centre of Perth for easy walk to shops, park, and restaurants. Staff top notch, spa service and staff excellent, pool pleasantly empty (not large but does the trick), hot tub and steam room as well. Suite nice park view, huge, and spotless. Convenient kitchenette. Could have used fans in bathrooms and suite lacking fireplace but overall well laid out and comfortable. If they install fireplace would be back fall/winter as well as summer!
Dear GailFT, thank you for the amazing review! We love hearing that our Guests were able to enjoy the full Hotel and Spa experience during their stay. We do operate the White House Inn next door also, and have fireplace rooms available in a slightly more rustic and country chic setting. Please give us a call if you would like to be our Guest during the colder months and experience another side of our property. We look forward to hearing from you and thank you again!
We were here for four weeks. The staff was wonderful -- friendly, caring, efficient. The rooms were pleasant with good views; some had decks facing the park. The pool, hot tub and sauna were well-maintained and clean. The restaurant was good. I particularly enjoyed the breakfast area with its view of Stewart Park and the river. The park directly behind the hotel was an amazing bonus. I walked every day and often read on one of the benches if there was sun. The old downtown with its many restaurants, cafes and tea rooms was a block away. I loved Perth and this hotel!
Dear JAMES S, thank you so much for the amazing review and kind words. We are very proud of not only our property but this beautiful community we live in. Stewart Park has a charm all to itself and we're extremely lucky to be right next door. Thank you again, we hope you will come back and visit very soon!
Excellent hotel! Spacious rooms with up to date decor. Friendly service at front desk and from housekeeping. Plenty of parking. Wish I had time to visit the restaurant and spa! Bed was very comfortable.
Dear frewie, thank you very much for the great review! We hope you come back soon and take some time to have the full dining and Spa experience!
I guess I prefer 4* hotels, I would consider this a 3. The room was very large but the carpet smelled like sweaty feet. Probably due to the humidity of late but I think a thorough carpet cleaning would be a good idea. Beds were comfortable but my partner had trouble not getting a comfortable pillow. The fridge could have been colder and there was no fan in the bathroom? The room rate was jacked up to $202 I guess because the Stewart Park Festival on. The pleasant surprise was the breakfast in the morning. There is no free breakfast with the room, however you are given $5 coupon (per person) to be used in the restaurant on the premises. The 1 egg breakfasts and fruit bowl for example cost $5. So all we ended up paying for was the coffee!!! Nice. The pool was a nice temp but very chloriney.
Dear MoiraG120, thank you very much for your review and feedback. We strive to provide a superior experience to each and every Guest but it appears we did not achieve that during your stay. Please accept our apologies and if you would like to speak to me directly regarding your stay, I can be reached at the hotel during business hours. I would welcome the opportunity to discuss this further with you, and possibly have another opportunity to exceed your expectations. Once again, thank you for your review and feedback.