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“The walls were very thin. I could hear the man in the next...”

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Super 8 Mt Hope Hamilton Intl Arpt ON
Ranked #1 of 1 Hotels in Mount Hope
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417 reviews from our community

Traveler rating
    89
    130
    126
    47
    25
See reviews for
146
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49
74
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Toronto, Canada
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed October 18, 2013

Room not really clean, especially the bath. Furniture so worn, sitting on the sofa bed feels as if there are no cushions, only the frame, and the bed is on a downward slope. No where to hang the towels up, or to put the toiletries, and trying to take a shower is painful, as there are major bulges in the wall of the shower unit that you bang your arms on. Also, couldn't pull out the thing to turn off the shower, so had to just turn off the water. Staff very friendly and helpful, just wish the place was as good as they are.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Donna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamSuper8, Guest Services at Super 8 Mt Hope Hamilton Intl Arpt ON, responded to this review, November 7, 2013
Dear Donna,
We apologize if your stay with us was anything less than satisfactory. Our rooms are in the process of being re-done, and if you come to stay with us again, I am sure that you will notice our new changes. Thank you for your kind words regarding our staff. We hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
holland
1 review
5 of 5 bubbles Reviewed October 17, 2013

We were there for a teachers convention, stayed at this property to find the staff extremely helpful with directions, taxi rides and even a couple of last minute room changes we needed. They were organized and on the ball - we were a group of 40. The Hotels in Europe, should take a page from this Super 8's book - clean, no frills basic - however priced right, comfortable and conveniently located. Thank You and see you again next year!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chris h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamSuper8, Guest Services at Super 8 Mt Hope Hamilton Intl Arpt ON, responded to this review, October 22, 2013
Dear Chris,
Thank you so very much for taking the time to review your recent stay with us. Your teachers' group was a joy to have with us, and we were thrilled that you chose our facility to accomodate you. We appreciate your generous comments about your satisfaction with your room and with the service that you received from our staff. We hope to see you again the next time you are travelling to this area! Have a wonderful day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
1 review
5 of 5 bubbles Reviewed October 17, 2013

Arrived at the hotel after a long road trip wasn't planning on making the stop - sure glad we did get off the road to find this gem. thx to the staff for providing some milk for our little one- she fell asleep right away. Thanks again.... :)

Room Tip: bright and large rooms with sunlight all across
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank smith m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamSuper8, Guest Services at Super 8 Mt Hope Hamilton Intl Arpt ON, responded to this review, October 22, 2013
Dear Smith,
Thank you so much for taking the time to write a review regarding your recent stay with us. We are so glad that we were able to make your spontaneous visit comfortable and enjoyable. Thank you for your comments regarding our staff's great service to you! We are happy to serve you again the next time you are in the area. Take care and have a wonderful day.
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Timmins, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 15, 2013

Hotel was clean, friendly staff and comfortable. I got a discount at partnering restaurant and free breakfast, parking and Internet. Very close location to the airport. Will use again next time I fly from that airport!

  • Stayed October 2013, traveled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank S F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamSuper8, Guest Services at Super 8 Mt Hope Hamilton Intl Arpt ON, responded to this review, October 22, 2013
Dear S F,
Thank you so much for taking the time to write a review regarding your recent visit. We are so glad that you enjoyed your room and service received, and are glad that you were able to make use of our offered features. We look forward to seeing you again! Have a SUPER day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hamilton
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed October 13, 2013

Stayed her the night before my wedding and came to find in the morning we had BED BUGS. Although they were accommodating and refunded our money I fear we have brought them home and will suffer for the next year trying to get rid of them! Would NOTrecommend this place.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dkat_12_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamSuper8, General Manager at Super 8 Mt Hope Hamilton Intl Arpt ON, responded to this review, October 16, 2013
Dear dkat 12 13, Thank you for your candid comments regarding your stay with us. Please understand, we do our very best to ensure all of our guests enjoy their stay with us -we strive to exceed expectations. We have a long history and strong record of both cleanliness and pest control at the property. We take this matter very seriously and such react immediately, as we did in this case. We have a multi-prong approach to possible pests in our guest rooms and hotel public spaces, to date we have had zero occurrences of such pests. We take both proactive and reactive measures at the hotel to detect and prevent such occurrences. The hotel keeps both maintenance records and logs, along with weekly pest control measures from an independent vendor -who also keep and maintain check off reports and maintenance reports about the property. Our extensive due-diligence and multiple checks of this guest room and surrounding guest rooms concluded no such pests were found. The full review of the hotel guest room, meets all regulations and hotel standards for both cleanliness and pest control. We do kindly ask you to check with the parties you were traveling with or invited into the room during your stay here at the hotel - as from our records you managed to squeeze in 5 persons + against our rules; I do understand it was a celebratory night before your big day. However, guests, who are not registered pose not only a security risk to the property and other guests -but can also cause disturbances on many levels.

Thank You for acknowledging we were most accommodating to you during your stay, and Thank You for choosing our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Super 8 Mt Hope Hamilton Intl Arpt ON

Property: Super 8 Mt Hope Hamilton Intl Arpt ON
Address: 2975 Homestead Dr, Mount Hope, Hamilton, Ontario L0R 1W0, Canada
Phone Number:
Location: Canada > Ontario > Hamilton > Mount Hope
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Mount Hope
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Mt Hope Hamilton Intl Arpt ON 2*
Number of rooms: 50
Official Description (provided by the hotel):
Conveniently located in Hamilton's core, close to many restaurants and attractions, right off of Upper James and Airport Rd. A 5 minute drive to Hamilton International Airport. Our property also as an onsite Restaurant Bar and Grill. We are proud to offer our guests free continental breakfast and wi-fi. Super 8 Hamilton also has a fitness facility, a hot tub, and a 24 hour business center. ... more   less 
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Also Known As:
Super 8 Mount Hope/Hamilton Int`l Airport Hotel Mount Hope
Super Eight Mount Hope
Mount Hope Super 8
Mount Hope Super Eight
Super 8 Mt Hope Hamilton Intl Arpt ON Mount Hope, Ontario

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