Amazing Montreal style bagels. Less than desirable experience today. Excited to try their bagels again, I trotted merrily to the Bread House with anticipation only to be rudely greeted. As a bonus, Half Price Bagel week advertisement in the local Milton paper 50% off a dozen bagels. No mention of a coupon in the ad. Owner/Manager demanded for a phantom coupon which he admitted later was worded incorrectly. he even went on to say that he would rather close the store because he wouldn't be making enough money because of the advertisement they themselves put in the paper. If my wife hadn't promised to bring bagels to work I wouldn't set foot in that store again. As great as the bagels were , it left a bad taste in my mouth, this guy would let a customer walk out the door upset because of an admitted typo. I presented the ad ( with phantom coupon) after having to drive home .
I told him that Milton is a small town, online reviews, and word of mouth could spread like cream cheese quick. To think too I was going to bring my kids there later today for the sandwiches which ironically they had a coupon for. I was going to bring my family for their Sunday brunch but I will never set foot in that store again. after admitting it was a typo, own up to it, honor the advertisement as it is, and you will have a satisfied returning customer.
Update: their bagels as fresh as they were, were not as good as the first time I had them.
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