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“Nice Hotel. Great Breakfast. Relaxing Pool and Hot Tub.”
Review of Comfort Inn

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Comfort Inn
Ranked #2 of 3 Hotels in Ingersoll
Reviewed February 13, 2014

My wife and I were returning from Toronto's Pearson airport after a week's vacation in Cuba. We had to pick up our dog from a kennel in Thorndale, so - it being late - we decided to stay in nearby Ingersoll and then pick up our pooch the following morning.

We were greeted by a pleasant, smiling, and helpful woman at the front desk. The hotel had apparaently been having problems with hot water that day, but our room had no such problem. However, it was VERY cold in the room when we first opened the door. The temperature outside was about -15C. We cranked up the heat and the bed area warmed up nicely. It took awhile for the bathroom to heat up. That floor was frigid.

We decided in short order to try the pool and hot tub. OH, was that what we needed! The pool is small, but warm. The hot tub was big and roomy and not too hot (I hate hot tubs that are so scalding you can only stay in them for 3 minutes).

Ingersoll, apparently gets its water from wells. You can smell the sulfur in the water but it is not an extremely strong odor. In fact, I enjoyed the smell of it in the hot tub. It helped me feel as if I was at a mineral hot springs resort!

The only issue with the room was that it looked somewhat run down. There were rust stains at the drains in the sink and bathtub. Otherwise, the room was comfortable and quiet. The beds were clean and we enjoyed a sound night's sleep.

A continental breakfast was provided, but what a breakfast!!! Fresh made waffles (I LOVE those self-serve waffle irons!), scrambled eggs, yogurt, toast, hard-boiled eggs, pastries, coffee, juice, and sausages. After a week in Cuba, I certainly relished this feast!

The hotel is conveniently located just off the 401, with restaurants nearby. It is reasonably priced and recommended.

  • Stayed: February 2014, traveled as a couple
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2  Thank gthombos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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58 - 64 of 96 reviews

Reviewed December 22, 2013

- When we arrived, there were dead spiders on the bathroom counter in plain sight. They had clearly been there for awhile as they were dry and disintegrating.
- The container for ice had mold in it. After I brought it downstairs to exchange for another one, the new container was clean but the lid had mold in it.
- Both jugs of milk in the breakfast area were sour. When I brought it to the attention of the staff, not a single apology was given!
- The chairs in the breakfasts area were sticky and dirty. Clearly nobody had cleaned them for days.

The facilities were decent; but unless you have absolutely no choice, I would not recommend this place at all.

  • Stayed: December 2013, traveled with family
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2  Thank Traveler121619
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2013

The room we were originally put in was freezing. They said they were not expecting us even though the reservation was made online weeks in advance, so the heat was no put on. The bathroom floor was so cold you couldn't stand on it comfortably. The bedroom heater did not work. Room was "tired" looking with multiple stains on furniture and carpet. Took over an hour to be moved into a room with working heat. Bathroom lighting was dim in original and new room. Bathtub controls were clumsy and confusing. TV's small and outdated. Wouldn't recommend. Go to Woodstock or London 20min away. More choices available, and better quality for the price.

Stayed: December 2013, traveled as a couple
2  Thank mmenton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2013

Unless you absolutely need to stay in Ingersoll, you would be better to consider staying at a hotel in London or Woodstock. You don't expect luxury at a Comfort Inn, but cleanliness should not be too much to ask. We had two rooms for a recent trip, and stained chairs, ripped sheets, rusty sinks, and undrinkable sulphurous water are simply not acceptable. For certain rooms you might also get an entertaining demonstration when you check in on how to operate a very strange set of levers needed to get water for a shower.

Saturday night was terrible--loud partying neighbours who simply ignored requests to be quiet (from 1:30 to 4:00 am). Of course a hotel cannot be responsible for the rude behaviour of guests, but repeated calls to the front desk had little impact, as the night manager simply asked the people to be quiet--which worked for 2 minutes or so. Despite assurances that she would call the police if the noise continued, nothing was done. Finally, we called the police, leading to the party dispersing at 4 am. We received some apologies from the staff and an assurance that the hotel manager would contact us. We were also told that we would be reimbursed for the costs of our rooms for the Saturday night.

Over a week later, and still no call. No reimbursement either. A hotel cannot be blamed for guests' behaviour, but they should be able to ensure that all guests have a reasonably quiet room after midnight. They should also follow through on their promise to contact and reimburse us. The Comfort Inn simply failed on every level. Stay far away from this hotel.

  • Stayed: August 2013, traveled with family
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5  Thank hunch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2013 via mobile

Sharon at the front desk was wonderful!!! The rooms are good sized. Beds are great! I really loved the mattress! If we are in thus area again we will stay here. Sharon at the front desk was wonderful!!! The rooms are good sized. Beds are great! I really loved the mattress! If we are in thus area again we will stay here. Cant go wrong with Comfort Inn. Cant go wrong with Comfort Inn.

  • Stayed: July 2013
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1  Thank angel66835
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2013

Stayed at the Ingersoll Comfort Inn for two nights in June. This was not my first stay here and the hotel continues to satisfy and offer very good value. The rooms are clean and comfortable. The beds have real blankets not the annoying European comforters so common in modern hotels. (With a European comforter one is either too hot with it on or too cold with it off.) Also the window in the room opens to let fresh air in. The complimentary breakfast is very complete and tasty. Overall, the hotel gets top marks.

  • Stayed: June 2013, traveled on business
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1  Thank kgmontreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 22, 2013 via mobile

I was travelling through the Ingersoll are in Ontario and found the Comfort Inn. It was located perfectly just off the 401. It had all the amenities that you would need, pool, hot tub, free Internet, and free hot breakfast in the morning. All for a great price. I will definitely be back when I am in the area.

  • Stayed: March 2013
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1  Thank Kevin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Address: 20 Samnah Cres, Ingersoll, Ontario N5C 3J7, Canada
Phone Number:
Location: Canada > Ontario > Ingersoll
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Ingersoll
Price Range: $75 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 98
Reservation Options:
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Also Known As:
Comfort Hotel Ingersoll
Comfort Inn Ingersoll, Ontario
Ingersoll Comfort Inn

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