We booked one night in a King bed + double whirlpool room. The room was very large, as was the bathroom, and the decor was classic and appropriate. There was a big picture window as well as a walkout to a small patio with chairs and privacy. The room also had a TV (not huge but adequate), a small fridge, and a bar height table and chairs. The bathroom had a separate fancy glass enclosed shower as well as the large jacuzzi.
We enjoyed the breakfast buffet, which had scrambled eggs, home fried potatoes, yogurt, fresh fruit salad, assorted breads and jams, croissant and juices, and the server who took care of us was very friendly and brought us our tea. (I recommend avoiding the "margarine", as it doesn't melt at all on hot toast -- use the butter instead.)
We didn't try the spa, but enjoyed the Aveda bath products in our room. I was kind of surprised to see large sized bath products in our room with price tags on them (along with the small sized ones which were free to use). Is nowhere safe from advertising?
I feel that the staff at this Inn (and the ones I met were quite young) could benefit from some hospitality training. For example, when your guests arrive late on a cool night, it is nice to close the drapes in the room and adjust the thermostat to a comfortable level in preparation for their arrival. (Our room was too chilly when we arrived.) Also, when guests place a "please do not disturb" sign on the outside of their door, it is thoughtful to avoid vacuuming/steam cleaning the throw rugs directly outside their door in the morning. These rugs could be rolled up and moved to a less intrusive place to clean. Also, there was no luggage stand in the room. For the price you are paying, you tend to expect these thoughtful courtesies.
The Elmhurst's website quotes a range of prices for the room features we selected, but when we asked for the lower priced rate in that range, we were told that there was only one such room with those features (If that were the case, why would they have a range listed on their website?). Also, if you book on the website, you get less expensive prices, but their reservation page doesn't have a secure icon, so I wasn't inclined to give my credit card number on that page, and had to pay the higher price when phoning in.
The grounds around the hotel have a pond and walking trail, but it is right next to the highway at the beginning, so there are probably nicer trails nearby.
In the afternoon, the hotel had lemonade and apples available in the front sitting room.
Ingersoll itself is very quiet -- a few walking trails through parks, and a Ministry of Transportation office with no lineup at all if you need your driver's license renewed. The one shop I saw that was well worth browsing in was called "Grandpa's Attic". It sounds like an antique shop, but it isn't (everything is new). They have lots of fun and interesting old fashioned toys and gizmos (for all ages) and candies, as well as books. A great place to pick up a memento of your trip.
- Official Description (provided by the hotel):
- Located an hour west of Toronto and a short drive from London and Woodstock, this 49 room Inn and Victorian Mansion Dining room sits on 33 acres of countryside, just off Hwy 401. Comfortable guest rooms, renowned cuisine, attentive service, private dining rooms, elegant reception spaces and beautiful grounds have made Elm Hurst Inn & Spa a popular destination for getaways, celebrations and corporate events. Enjoy extra pampering at our on-site Spa. ... more less
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- Also Known As:
- Elm Hurst Hotel Ingersoll
- Elm Hurst Inn And Spa
- Elm Hurst Inn & Spa Ingersoll, Ontario