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“I won't go back.”
Review of Boston Pizza

Boston Pizza
Ranked #36 of 71 Restaurants in Grimsby
Cuisines: Canadian
Restaurant details
Reviewed March 14, 2018 via mobile

We had a coupon for free lunch so tried it. Nachos were almost naked, very little cheese, and veg. The burger was just o.k., would have been better if they melted the cheese instead of just throwing it on top.Our server was very good.

Thank kapusty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded March 17, 2018

Hi, there! Thank you for your recent review. Your feedback is important to us and we’d like to learn more on how we can improve. Please share the details at: https://bostonpizza.com/contact-us.html. Thank you!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3 - 7 of 40 reviews

Reviewed November 10, 2017

Had dinner on Friday night , service was good, prompt. However the food quality just wasn't there. Pasta really over cooked, bolegnese sauce needed flavour and more on the pasta , luke warm. Ordered a meatball , came onto top of pasta naked, could have put a spoonful of sauce to make plate look appetizing - really ridiculous. Wife had salad ,was good. Prices are ridiculous for this place don't know how they can justify it and now add insult to injury , quality is poor. Better off going to the travel centre across the street, to the food court.
Wonder if Jim knows what kind of product he's serving up?

Thank sagatrap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded November 21, 2017

Hi Sagatrap, we're sorry to hear you didn't enjoy your meal and we would like the chance to look into this for you. If you could please provide your details at https://bostonpizza.com/contact-us.html we will be able to follow up. Thank you!

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Reviewed September 2, 2017

Stopped here on our way to Niagara Falls on a rainy day. Was seated immediately and waitress was wonderful. Had chicken tacos and they were great. Also ordered dessert. Food was served fast and waitress was great. It was crowded when we left so make sure to get there before noon.

    • Value
    • Service
    • Food
1  Thank floridaforever09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded December 14, 2017

We're happy you enjoyed your visit! Hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 6, 2017 via mobile

This place was not full. Asked for a booth but did not want to seat us at a bigger booth in case a larger party came in. Poor attitude here, not wanting the customer to get their desired type of seating just in case someone else walked in the door with more people. We sat in the bar area until a smaller booth opened up. When we left, the larger booths still were not occupied. If we were not on a time management schedule, I believe we would have walked out.
Service by wait staff was good; food as any other Boston Pizza with the exception that it could have been warmer.

Thank Look4-2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded October 6, 2017

We are sorry to hear you didn't appreciate the service, Look4-2. Please share the details at https://bostonpizza.com/contact-us.html so we can solve any issues. Thank you!

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Reviewed June 26, 2017

We lovely wife and I went to Boston Pizza last week for dinner. One of those "I just don't feel like cooking" evenings for us. The service was decent, Server did arrive a couple of minutes after we made our way to the bar area.

We both ordered pasta dishes, both were very overcooked and kind of bland. The sauce needs some help too although it was okay when we dipped our garlic bread in it. Very pricey for what you get. We do go to Boston Pizza the odd time, always have had pizza which is usually pretty good. Next time we will just stick with the pizza.

    • Value
    • Service
    • Food
Thank GregnJenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded June 30, 2017

Hi Greg, we're sorry to hear about the issues you and your wife experienced with your meals and we'd like to look into this. Could you please email us at Guestservices@bostonpizza.com with? Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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