Fine dinning is about the total experience not just the food or the surroundings!
If you read their web site you get the impression of fine dinning in a intimate atmosphere. It was more like eating in a cafeteria!
We were a group of 7 and we were shoehorned into a round table next to the only door to the kitchen, with all it's traffic. A group of 8 or 10 was next to us and it was so tight that the servers could not reach us at the back of the table and the hot plates had to be passed back to us. I even had to work the pepper mill because the server could not reach my plate.
We ordered starters which were very good and well presented. I had the lamb shank which was good but my wife had the veal Marsala which was tender but covered in a tasteless brown sauce.
We were in the first serving at 6 PM and within the first half hour numerous of the specials of the day were already out. Does this sound like they are geared up for a big evening? Also we were a few moments early for our 6PM reservation but they did not have a waiter in yet to cover out table?
It would seem to me that it would be better for the owners to charge more and serve less people so that we could enjoy the fine dinning experience. To survive in business you have to position yourself in the marketplace and you cannot equate fine dinning with the volume of a cafeteria!
They are very lucky to have this location but they need to work on the total experience.
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