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“Chalet was relaxing”

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Atlantica Oak Island Resort & Conference Centre
Ranked #1 of 1 Hotels in Western Shore
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Chalet was relaxing”
Reviewed August 9, 2012

The staff were accommodating and friendly. The chalet had lots of room sleeps 6 , great jucuzzi tub was large. The only issue we had there was no air conditioning in the chalet which was really needed upstairs bedroom. The view was amazing. We feed the ducks each morning and had fires each night. We ate once in the main hotel and the service was slow and poor, but it was the server we had the rest seemed to be good. We bought our own food as the chalet was equipped.great relaxing get away. Very close by attractions to tour.

Room Tip: Chalet by the sea.
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dannysharonlewis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela S, General Manager at Atlantica Oak Island Resort & Conference Centre, responded to this review, August 10, 2012
Thank you for your feedback. I have asked our Outlets Manager to address your concern about the dining room service. I apologize it was not up to standard. Otherwise, it is great to hear you enjoyed the chalet. It is a stunning spot to hang your hat for a few days.
We to see you soon
Sincerely
Angela
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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377 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
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English first
Fredericton, NB, Canada
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed August 6, 2012

We just returned from a long weekend at the Atlantica Oak Island. We were very impressed with the friendliness and helpfulness of all the staff at the hotel--from assisting us with our reservation in advance, to answering our (many) questions, and to facilitating our stay while there. The front desk staff, the restaurant staff, the room attendants, the spa staff--everyone went out of their way to make us feel welcome. The food at the restaurant, as well as the view, were excellent. The oceanfront chalet (#12) we rented had far more amenities than we had expected--it was beautifully appointed with everyone you could want to make your stay comfortable. And we had fabulous weather to enjoy from our deck--what more could you ask. We came away very impressed with our stay and will definitely return again.

Room Tip: Chalet #12 was the last one in the row and very quiet.
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BATGBT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela S, General Manager at Atlantica Oak Island Resort & Conference Centre, responded to this review, August 9, 2012
Glad to hear you had a great long weekend. We certainly have been blessed this summer with incredible weather. Which always makes a vacation just a little bit better
cheers
Angela
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, Illinois
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 4, 2012

Atlantica Hotel & Marina Oak Island, the address is Lunenburg, Nova Scotia but don't count on finding it in town. It is located 10 miles north of Mahon's Bay and not easy to find if you arrive after dark.
Lovely resort grounds, nice swimming pool, right on the ocean and almost every room has a balcony with an ocean view. Staff is extremely helpfull and friendly. The food is very good but a bit pricey. Nice place for children too with miniture golf, tether ball on grounds.

Rooms are quite clean and a great value even though the exchange rate is poor now for American's. Beds are great, linnens new as of 2012, Wifi reception very good.

Mahon's Bay and Lunenburg are quaint Nova Scotia towns with thriving downtown areas and nice shops. Great place for those interested in Victorian houses.

If you are a Ton Selleck' Jesse Stone fan, his house in the movies is here along with many other buildings and streets featured in the movies.
Great place to stay.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cheri S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela S, General Manager at Atlantica Oak Island Resort & Conference Centre, responded to this review, August 9, 2012
Thank you so much for your feedback. I am curious where you saw the resort advertized to be in Lunenburg so that I can have that changed.. We definitely are not in Lunenburg but rather in Westerh Shore between Chester and Mahone Bay. We have a great location on the water and it quite queit
Sincerely
Angela
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canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 27, 2012

Night clerks were crazy rude. drunk people staggering about in the hall and one even fell on our deck ! scared us to death.. we had to get up and say something to them. this went on for a good two hours.. they old folks next to us were awakened also as we could hear them talking. But the night clerks.. Wow ! have never delt with that kind of ignorence.. they rolled there eyes at us ! I felt like i was in the hot tub time machine movie lol. great view.. bad service. Wont return, I was looking forward to breakfast,, totally skipped it and went home.. i already had enough.

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank stillsickfromsamana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela S, General Manager at Atlantica Oak Island Resort & Conference Centre, responded to this review, August 9, 2012
On behalf of the Atlantica Hotel & Marina Oak Island, kindly acknowledge our sincere apologies for not giving the high standard of warm hospitality that is the usual norm in the resort. Since reading this response, your comment card as well as this letter, I have taken the necessary steps to inform the appropriate departments of the problems raised.

I have personally spoken with our Guest Experience Manager, to which I am assured that they have taken the necessary action within their department to ensure that the shortfalls you encountered do not happen again in the future.

We have also discussed your concern about some rowdiness during the evening. We do have someone that does regular checks through the hotel for noise and other issues and responds to complaints when called in. I have taken this incident up with their manager as well, to ensure that during wedding events, we are a little more frequent and respond faster to noise complaints when they are called into the front desk.

Again, please accept my sincere apologies for your disappointing experience. I am only sorry you did not receive our normally high standards of service.
Sincerely
Angela
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Travelers are raving about these Western Shore hotels

Riverview, New Brunswick, Canada
1 review
Reviewed July 22, 2012

We rented a Seaside Chalet for three days, it was very comfortable, clean and everything available as advertised. During our stay there was very little activity, hardly any other guests which was ideal for peace and comfort/quiet. Staff very friendly and accomodating, we did the bbq most nights but did have an evening dinner at the main dining facility which was first rate. Would recommend this facility.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela S, General Manager at Atlantica Oak Island Resort & Conference Centre, responded to this review, August 9, 2012
The chalets are incredible units right on the water. I completely understand why you were pleased. Hopefully we will see you soon
cheers
angela
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 16, 2012

My cousin did marry there. They rented a cottage and it was lovely. There is a great view and a lot of space. We brought our own alcool and hired a barman from the hôtel. He was very polite and gave us a great service.
The food was very good too and the rooms were clean with very comfortable blankets.
We will gladly return there if we have a chance!

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joles72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela S, General Manager at Atlantica Oak Island Resort & Conference Centre, responded to this review, August 9, 2012
AWESOME. Glad we coudl make it a great experience for all the wedding guests
cheers
Angela
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 10, 2012

I can not believe the amazing experience I had at the Atlantica Hotel & Marina! My husband and i went there on the weekend, and i have to say it was THE. most relaxing night we have had in a while, the rooms were beautiful, the swimming and gym area was very clean and a just a great enviornment weather you're with a family, or a getaway for the weekend with your close loved ones. The food was immaculate. The service was top notch, i don't think any restaurants around could ever compete, i will definitely be recommending this to my friends. Even the restaurant i would recommend to anyone. what an experience! thanks to everyone who contributed to this unforgettable amazing weekend. We WILL be back :)

Room Tip: Ocean View
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank veracruz3378
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela S, General Manager at Atlantica Oak Island Resort & Conference Centre, responded to this review, August 9, 2012
Thank you so much and we too hope you will be back soon. We do have a great promotion for the next few months. For any guest that stays with us in August and September, we are extending a AWESOME off season deal of $99. This includes your accomodation and a $50 "you name it" voucher to be used in bar, restaurant or spa. You should come back REAL soon and get this offer. You need the voucher to get the offer.
Hope to see you soon
Angela
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Atlantica Oak Island Resort & Conference Centre

Property: Atlantica Oak Island Resort & Conference Centre
Address: 36 Treasure Drive, Western Shore, Nova Scotia B0J 3M0, Canada (Formerly Atlantica Hotel & Marina Oak Island)
Phone Number:
Location: Canada > Nova Scotia > Southwest Nova Scotia > Western Shore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Western Shore
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Atlantica Oak Island Resort & Conference Centre 3.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Atlantica Hotel And Marina Oak Island
Oak Island Resort
Oak Island Hotel
Atlantica Oak Island Resort & Conference Centre Nova Scotia/Western Shore

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